BOTTEGA VENETA - Store Manager - Selfridges (Manchester Exchange)

We are seeking a Store Manager for our new boutique opening Summer 2026 in Selfridges Exchange, Manchester. This role will report directly to the Retail Manager and will play a key part in building, shaping, and inspiring a new team from the ground up.

Your opportunity

You will form an integral part of the Retail Management team, providing continuous support on the shop floor whilst contributing to sales turnover. You will work alongside the retail selling team to drive business goals and performance, ensuring exceptional service standards and maintaining a clear brand focus.

How you will contribute

• Lead sales performance by actively engaging on the selling floor, driving customer satisfaction, and thriving in a fast-paced, high-pressure environment.
• Develop and execute action plans to achieve sales targets, P&L goals, and KPIs, while analyzing performance and ensuring follow-up with HQ initiatives.
• Recruit, develop, motivate, and retain top talent by fostering a positive work environment, coaching teams, managing individual development, and creating structured growth plans.
• Build strong client relationships, oversee clientelling strategies, manage VIPs and top clients, and ensure an exceptional luxury customer experience.
• Promote and uphold the brand culture, values, and qualitative standards internally and externally, ensuring consistent service excellence.
• Ensure the store environment, visual merchandising, team behavior, and overall atmosphere fully align with brand and corporate standards.
• Monitor market trends, competitors, and local business activity, sharing insights with staff and leadership to remain competitive and relevant.
• Provide clear, high-quality reporting and feedback to HQ and communicate key local insights to senior management.
• Oversee operational excellence, including administration, safety, legal compliance, inventory, stock management, and asset protection.
• Continuously challenge and optimize processes

Who you are

• Significant experience in luxury retail
• Successful experience in a managerial position with a turnover of at least £6m
• Strategical mindset
• High sensitivity to customers experiences and loyalty
• Exceptional interpersonal skills, persuasiveness
• Precision, organizational skills
• Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
• High availability, responsiveness
• Certified coaching and leadership skills would be highly advantageous
• Product and Fashion sensitivity
• Mastering computer skills (Word and Excel)

Why work with us?

Bottega Veneta's philosophy is centered on the individual and self-confidence. All employees are determined, willing to represent the product and defend it no matter what. The expression of new ideas is strongly encouraged, within the framework of the professional freedom, in order to make coherent the image of the mark. Consistency, trust, collaboration and transparency are the keys to our success. Proud of our social responsibility and to ensure the future of our brand, we are committed to the culture and traditions of our Italian heritage and work with perseverance to maintain them.

As part of the Kering Group, we are a fair, positive and creative entity. Our mission is to attract different talents, who recognize these primordial values, and who are driven by the desire to develop them within this group luxury and lifestyle, without ever compromising them. At Bottega Veneta, we are interested in the result of individual efforts. We identify, nurture and develop all kinds of talents, offering multiple resources and learning opportunities to optimize our professional growth. Dedicated to deepen creativity and innovation, we encourage the learning of know-how while helping professional development.