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BOTTEGA VENETA Supervisor (m/f/d) Duesseldorf

Bottega Veneta - Regular
Duesseldorf - Germany

About us Bottega Veneta – inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

We are currently seeking a Supervisor who will report to the Store Manager as part of our dynamic team in Düsseldorf department store.

How you will contribute

  • Finalize sales targets achievements in line with company strategy
  • Use effective selling techniques to maximize the business potential of the stores
  • Contribute to build team working sharing information and best practices
  • Collect and update customer information to ensure an efficient use of CRM and Client Book
  • Uphold respect of the company standards and procedures
  • Keep stock info updated and follow store-to- store transfer request procedures
  • Cultivate customer relationships
  • Deliver excellence in customer service in alignment with the company standards
  • Identifies and evaluates deeply people’ strengths and areas of improvements based on observation and measurable results. Gives effective feedback to obtain skills and performance improvement.
  • Is in charge of delivering the monthly touch base with the supervision of the ASM or SM
  • Guarantees the all procedures are properly followed when SM or ASM are not there
  • Lead by example on the selling ceremony and recruit and develop clients
  • Be point of contact for the HO and Harrods partners.

Who you are

  • Native speakers as an advantage
  • Work experience at least 3 to 5 years
  • Excellent customer and service attitude and high flexibility to adapt to several types of Customers
  • Dynamic and motivating personality who can transfer their passion for our brand and products to customers and employees
  • Retail experience preferably in fashion & luxury contexts
  • Capacity to work in a fast moving, dynamic and stressing environment
  • Proactive approach, keen sense of urgency and preparedness
  • Good analytic skills and ability to drive business results through KPI's
  • Exhibits positivity, is able to influence others, listens and provides effective support to colleagues, has the ability to adapt to different and multicultural personalities.     
  • Strong communication skills and team-player mentality
  • Commercial results orientation

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • Europa
  • Germany
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