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GUCCI Client Advisor - Bicester Village

- Regular
Bicester - United Kingdom

Stop just dreaming. Start dream-making with us! Gucci is a one-of-a-kind place in which to express yourself, being who you are. A place where your unique talents are empowered. Read on to find out more! Role mission Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Key accountabilities

  • Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
  • Effectively uses cross- and upselling techniques to maximize sales opportunities
  • Creates an engaging and emotional client experience, offering best in class service being it in-store or on distance. Hosts the client in line with hospitality guidelines and welcome techniques
  • Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
  • Develops local and international client base and seeks to recruit and develop top clients.
  • Enhances the client’s experience by providing them with useful insights into the local lifestyle trends (theatre, arts, travel, etc)
  • Combines styling knowledge with the ability to mix-and-match products to best serve the client

Key Requirements

  • Experience in working in a fast-paced and high-end fashion luxury brand (goods or services)
  • Proven track record in building and maintaining strong relationships with clients
  • Strong track record of individual performance, delivering results beyond expectations
  • Passion for and sound knowledge about Gucci and luxury fashion
  • Fluent in English, any additional languages would be a plus
  • Ability to work varied hours/days, including weekends as needed

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

  • Full time
  • Europa
  • United Kingdom
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