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Celebrating our history with "Kering, of granite and dreams"

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ROLEAu sein du département Studio PAP Femme, vous serez en charge de nombreuses missions diverses et variées, et assisterez la responsable du service Studio PréCollection au quotidien.MISSION<ul><li>Mettre à jour des documents de collection (croquis, book matières, dessin technique…),</li><li>Assister à la préparation des essayages</li><li>Assister le suivi du développement produit</li><li>Réaliser des dessins techniques sur Illustrator</li><li>Réalisation de maquettes</li><li>Assistance et recherche thématique pour les imprimés et broderies de saison, illustration, graphisme, placement sur le patron</li><li>Assister la recherche thématique de la collection, documentation, livres, web et du studio de manière globale</li><li>Assister à la préparation du showroom, et des displays de la collection</li></ul> Rejoindre la Maison Saint Laurent c’est : <ul><li>Intégrer une Maison de luxe ancrée dans son époque et incarnant l’esprit libre de la culture contemporaine, tout en restant fidèle à son héritage et son ADN</li><li>Participer à la croissance de la Maison et cultiver son savoir-faire de la mode</li><li>Faire partie d’un Groupe de luxe international offrant de nombreuses opportunités professionnelles</li></ul>PROFIL<ul><li>Issu(e) d’une formation Style/Mode/Fashion Design avec une spécialisation Femme, vous bénéficiez d&#39;une forte sensibilité produit et d’une bonne connaissance technique du vêtement Femme (IFM fortement apprécié)</li><li>Vos inspirations stylistiques sont proches de celles de l&#39;univers Saint Laurent</li><li>De solides connaissances de patronage, de fabrication ainsi que de drapé, de couture et de compétences techniques 3D</li><li>Excellente maîtrise du Pack Office, d’Illustrator et de Photoshop.</li><li>Profils internationaux très appréciés, la maîtrise de l&#39;anglais et une connaissance de base du français est indispensable</li><li>Vous êtes polyvalent, organisé et réactif</li></ul>CV&#43; Portfolio à joindre à la candidature.Stage à pourvoir en Mars 2026.Saint Laurent s&#39;engage à créer une main-d&#39;oeuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

A PROPOS DE SAINT LAURENT

Fondée en 1961, Yves Saint Laurent a été la première maison de couture à lancer le concept du prêt-à-porter de luxe en créant, en 1966, la ligne ‘Rive Gauche’, synonyme de jeunesse et de liberté. Ce changement a représenté un premier pas crucial dans la modernisation de la mode et a révolutionné le paysage socio-culturel.

En 1999, la division luxe du Groupe Kering a acquis la maison Yves Saint Laurent et, sous la direction créative d’Anthony Vaccarello depuis avril 2016, continue à la positionner au sommet de l’univers du luxe.

Aujourd’hui, les collections Saint Laurent incluent le prêt-à-porter féminin et masculin, les chaussures, les sacs, la petite maroquinerie, les bijoux, les foulards, les cravates et les lunettes.

MandatLe conseiller à la clientèle senior de Gucci est responsable d’offrir un service à la clientèle extraordinaire en répondant aux attentes et aux besoins individuels des clients, et d’agir à titre d’ambassadeur Gucci en soutenant la philosophie et les valeurs de la marque. La passion pour la marque se transmet en offrant à nos clients une expérience qui incarne tout le luxe de Gucci.Principales responsabilités<ul><li>Atteindre systématiquement ou surpasser les objectifs de vente mensuelles et trimestrielles pour les associés et pour le magasin, favorisant ainsi la croissance.</li><li>Agir à titre de modèle exemplaire en offrant une expérience hors pair en matière de service à la clientèle en accueillant, en écoutant les clients et en surpassant leurs besoins pour les aider, en démontrant ainsi une excellente connaissance autant des produits Gucci que de l’histoire et du patrimoine de l’entreprise.</li><li>Attirer de nouveaux clients en agissant à titre d’ambassadeur de la marque grâce au réseautage au sein de la communauté.</li><li>Atteindre et surpasser les objectifs liés aux indicateurs de rendement clés individuels en offrant un service à la clientèle et une qualité de vente hors de l’ordinaire.</li><li>Recueillir des données pertinentes sur les clients selon les outils de l’entreprise (CRM) dans le but de nouer des liens, d’établir des relations et de personnaliser les occasions de développement futures avec le client.</li><li>Tenir un portefeuille clients à jour, précis, propre et organisé afin de contacter les clients régulièrement et de fournir un suivi adapté sur toute vente ou à la demande du client.</li><li>Discuter avec les clients et leur donner des conseils sur les tendances générales dans le monde de la mode ainsi que sur les avancées dans le marché du luxe, témoignant ainsi d’une passion pour la mode et les produits de luxe.</li><li>Travailler en équipe avec ses collègues et encourager une communication ouverte et constructive afin d’assurer une expérience extraordinaire en tout temps et de contribuer à un environnement de travail positif.</li><li>Maintenir des normes de sécurité dans le magasin dans le but d’assurer la sécurité des clients, de ses collègues et de la marchandise.</li><li>Contribuer à assurer que la présentation des produits corresponde aux exigences visuelles de Gucci.</li><li>Participer aux tâches quotidiennes en magasin en veillant à ce que l’espace de stockage et de déstockage demeure propre et organisé.</li><li>S’acquitter des responsabilités en matière de gestion en magasin : ouvrir et fermer le magasin, assurer qu’un nombre suffisant d’employés se trouve sur le plancher des ventes pendant les pauses-repas et les périodes de repos.</li><li>Soutenir l’exploitation quotidienne du magasin pendant l’absence du directeur.</li><li>Agir à titre de personne-ressource principale lorsque surviennent des problèmes complexes avec des clients.</li><li>Soutenir la direction du magasin et assurer l’atteinte des objectifs du magasin en matière d’indicateurs clés de performance en misant sur la qualité des ventes et sur une présence forte et visible sur le plancher afin de soutenir l’équipe (faible et moyen).</li><li>Soutenir les activités de catégorie et communiquer et fournir des rétroactions pertinentes afin d’accroître le rendement (faible et moyen).</li><li>Se conformer aux exigences et aux lignes directrices relatives à l’image de Gucci.</li><li>Respecter l’image de l’entreprise, conformément aux normes et aux politiques de Gucci.</li></ul>Exigences du poste<ul><li>Minimum de quatre ans d’expérience, idéalement dans un poste similaire ou dans un contexte lié au service à la clientèle.</li><li>Expérience de la supervision du personnel et de la planification d’horaire du personnel.</li><li>Aptitude reconnue pour atteindre et surpasser les objectifs de vente individuels et du magasin;</li><li>Habileté démontrée à bâtir des relations durables avec les clients et ses collègues.</li><li>Excellentes capacités pour la communication orale et écrite, et aptitude à gérer plusieurs tâches en même temps.</li><li>Habileté à analyser les besoins et les tendances de l’entreprise et à en discuter avec le gestionnaire en chef.</li><li>Capacité à travailler dans un milieu dynamique qui évolue rapidement;</li><li>Grande souplesse et aptitude à s’adapter à différents clients;</li><li>Disposition à travailler selon un horaire variable, en fonction des besoins de l’entreprise, notamment les soirs, les fins de semaine et les jours fériés.</li><li>Aptitude à communiquer en anglais et en français, obligatoire.</li></ul>Gucci souscrit à un programme d’accès à l’égalité. Les membres des minorités visibles, les personnes handicapées, les femmes et les vétérans sont invités à présenter leur candidature.-------------------------------------------------------------------------------------------------------------------Role MissionAs a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Senior Client Advisor, you will represent the brand as a Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.Key AccountabilitiesTeam<ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul>Client <ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li></ul><ul><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul>Operations<ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li></ul><ul><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul>Key Requirements<ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li></ul><ul><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays;</li><li>Must communicate fluently in French and English.</li></ul>EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

We are looking for a Client Advisor Russian speaker for our Boutique in Dubai Mall - Fashion AvenueThe McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the McQueen clientele.Key Accountabilities <ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Recruit, Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shop floor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Knowledge of Russian is required</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 
At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:
• Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
• Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
• Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
• Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

We are currently seeking a Client Advisor as part of our dynamic team in Sloane Street store.

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

Role MissionAs a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory.  You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues.You will serve as a “Gucci Ambassador” by promoting the Gucci Values and Amplifiers. Passion for the brand is conveyed through creating a branded, luxury client experience.  This person must possess a positive attitude, excellent communication skills and a passion for the brand.Key AccountabilitiesOperations<ul><li>Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve;</li><li>Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages;</li><li>Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner;</li><li>Maintain clear and accurate operations documents/procedures for reference purposes;</li><li>Submit all 8300 and tax-exempt forms as received;</li><li>Communicate all discrepancies/issues immediately to management;</li><li>Process repairs and damages on a timely basis according to company guidelines;</li><li>Assists with physical maintenance of the boutique;</li><li>Place orders as needed for all supplies for the office and store;</li><li>Ensure compliance with company standards, procedures, and security guidelines.</li></ul>Inventory<ul><li>Ensure an accurate and organized store inventory at all times;</li><li>Oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li></ul><ul><li>Experience with technology to utilize internal retail systems and shipping software programs;</li><li>Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes;</li><li>1 year of administrative or stock experience; preferably in a luxury environment;</li><li>Strong attention to detail and ability to multitask;</li><li>Familiar in Microsoft Word and Outlook;</li><li>Flexibility to work a retail schedule, which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in Canada</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

BALENCIAGA - Store Manager Monaco Votre opportunité  Rattaché(e) à l&#39;area Manager South of France, Spain &amp; Benelux, vous pilotez le développement du chiffre d’affaires de la boutique et garantissez l’excellence opérationnelle du point de vente. Vous accompagnez votre équipe vers la performance, veillez à l’excellence du service client et contribuez activement au rayonnement de l’image et de la vision actuelle de la Maison Balenciaga. Vous êtes reconnu(e) pour votre maîtrise du prêt-à-porter et votre capacité à proposer des silhouettes cohérentes avec l’ADN de la marque.Votre contribution Vos missions seront les suivantes :Animation commerciale &amp; excellence client<ul><li>Piloter la performance commerciale, assurer un reporting précis et formuler des recommandations adaptées au marché et à la vision stratégique de sa croissance.</li><li>Garantir un service client d’une qualité irréprochable, en alignement total avec les standards de la Maison.</li><li>Accompagner l’équipe dans la mise en avant du RTW et le conseil stylistique global.</li><li>Assurer le respect rigoureux des procédures retail : opérations, caisses, conformité, qualité.</li></ul>Leadership &amp; management des équipes<ul><li>Animer et développer votre équipe : coaching individuel et collectif, morning briefs, évaluations. Être le relais de l’équipe formation en store </li><li>Conduire les recrutements, superviser l’intégration et veiller à l’adhésion de chacun aux valeurs et à la vision Balenciaga.</li><li>Assurer la gestion quotidienne du personnel : plannings, discipline, tenue, exemplarité.</li></ul>Clienteling &amp; connaissance marché<ul><li>Construire et enrichir un portefeuille de clients fidèles et ambassadeurs de la marque, tout en enrichissant la clientèle locale et internationale.</li><li>Mettre en place des actions CRM de qualité, avec une compréhension fine des attentes et comportements.</li></ul><ul><li>Remonter de manière structurée les insights boutique : attentes clients, tendances locales, retours qualitatifs sur produits et collections — informations clés dans le pilotage Retail.</li></ul>Merchandising &amp; image<ul><li>Assurer la mise en place des collections dans le respect strict des guidelines Merchandising.</li><li>Garantir la cohérence visuelle et l’expression de l’identité de la Maison sur la surface de vente.</li></ul>Opérations &amp; conformité boutique<ul><li>Être responsable de l’ensemble des contrôles en boutique : organisation interne, conformité, standards de sécurité et qualité.</li><li>Superviser la gestion des stocks : réassorts, inventaires, recherche d’écarts, fluidité des flux.</li><li>Assurer la gestion des réparations, et dossier de service après-vente, ainsi que les retouches, avec précision.</li></ul>Vous êtes<ul><li>Expérimenté(e) dans la gestion d’une boutique de luxe et le management d’équipes orientées performance.</li><li>Doté(e) d’un très bon relationnel, d’un sens aigu du service et d’une capacité d’écoute développée.</li><li>Réactif(ve), responsable, organisé(e), avec un sens naturel de la présentation et de la persuasion.</li><li>Titulaire d’un portefeuille clients et connaissant parfaitement la clientèle locale.</li><li>À l’aise avec les outils informatiques et doté(e) d’une véritable sensibilité produit et mode.</li><li>Maîtrisant le français et l’anglais de manière fluide ; une troisième langue est un atout.</li></ul>Pourquoi nous rejoindre   Balenciaga s’engage à favoriser votre développement professionnel au sein de la Maison et du groupe Kering. Nous encourageons nos managers à créer des équipes performantes qui ont le souci de l’excellence. Nous accompagnons chacun de nos collaborateurs pour qu’ils expriment tout leur potentiel dans un environnement de travail stimulant et épanouissant.  Engagement pour la Diversité  Balenciaga s’engage en faveur de la diversité au sein de ses équipes. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyance religieuse, orientation sexuelle… - enrichit le lieu de travail et l’expérience de nos clients. Résolument pour l’égalité des chances, nous accueillons toutes les candidatures et sélectionnons nos talents sur la base des compétences recherchées et des valeurs de notre marque. Notre objectif est de vous accompagner vers la réussite. Dans le cadre de notre processus de recrutement, nous échangerons avec vous sur la meilleure manière d’exceller dans notre Maison.

A propos de nous 

Fondée par Cristóbal Balenciaga en 1917 en Espagne, et établie à Paris en 1937, la Maison Balenciaga a redéfini la haute couture moderne à travers ses nombreuses innovations en matière de forme et de technique.
 
Aujourd’hui, La Maison perpétue la vision de son fondateur à travers des collections audacieuses, incluant le prêt-à-porter féminin et masculin, les accessoires, ainsi que les objets d’art. Son engagement sans précédent dans le digital et la responsabilité sociale et environnementale, ses innovations dans la recherche des matières, maintiennent la marque au premier plan de la modernité.
 
En 2021, la 50ème collection de couture de Balenciaga, la première depuis le départ de son fondateur en 1968, a réintroduit un standard d’élégance avant-gardiste.
 
D’octobre 2015 à juillet 2025, Demna a signé les collections Homme et Femme en tant que Directeur Artistique.
 
En juillet 2025, Pierpaolo Piccioli a été nommé Directeur créatif de Balenciaga.

Nous sommes actuellement à la recherche d’un Store Manager Monaco qui reportera au Retail Area Manager South of France, Spain & Benelux.

Siamo alla ricerca di un/a Sarto/a chi riporterà al Ready To Wear Samples Coordinator come parte del nostro dinamico team di Novara.  Categorie protette L. 68/99La tua opportunità Entrerai a fare parte dell’Atelier di Campionario Gucci e svolgerai tutte le attività di confezione delle collezioni di abbigliamento per i diversi brand. Avrai modo di lavorare a contatto con i modellisti ed i tecnici di campionario al fine di supportare la creazione delle collezioni, dalla prototipia al campionario, seguendo le linee guida del/la responsabile.  Come potrai contribuire <ul><li>Creando la confezione del primo prototipo </li><li>Valutando gli interventi di confezione per migliorare la vestibilità del capo, interfacciandoti con il/la responsabile ed il team di modellisti e tecnici </li><li>Revisionando il capo in base agli sdifettamenti </li><li>Confezionando il capo campione </li><li>Realizzando il capo industrializzato pre-produzione </li></ul>Chi sei <ul><li>Un esperto nel ciclo di produzione di un capo e nelle varie fasi di lavorazione </li><li>Hai un diploma in tecnico dell’abbigliamento o sartoria </li><li>Sei abile nell’utilizzo dei macchinari (taglia cuci, rettilinea, ecc.) </li><li>Hai una buona conoscenza di tessuti e filati </li><li>Hai esperienza nell’attività di stiro </li><li>Sei veloce e preciso nello studio e nell’interpretazione del cartamodello </li><li>Ti organizzi e pianifichi in maniera efficace </li><li>Hai conoscenza fluente dell’italiano e di una eventuale seconda lingua</li></ul>

Job Family Group Description - Industrial Operations:
Combines jobs in different industrial processes relating to product development, raw material research, product engineering, production management and quality assurance.

Job Family Description -Assembling and Prototyping:
Handles various parts of the sample/product creation process, from cutting materials to assembling parts and drawing specifications and patterns.

Sub-Job Family Description - Assembling and Prototyping:
Part of the first steps of collection creation process. Involved in the creation of prototypes or finished goods following guidelines from the Product development and Creative departments.

Il candidato/a si occuperà:<ul><li>creazione, modifica ed aggiornamento di distinte base, compilazione schede tecniche e schede prodotto anagrafiche</li><li>Verifica della coerenza dei dati</li><li>Gestione dei codici e delle anagrafiche</li><li>Supporto alla produzione e pianificazione</li><li>Analisi e reportistica</li><li>Interfaccia con sistemi informatici MS Office AS 400 Stealt un applicativo PLM</li><li>Collaborazione interfunzionale</li></ul>

Il candidato/a si occuperà:<ul><li>creazione, modifica ed aggiornamento di distinte base, compilazione schede tecniche e schede prodotto anagrafiche</li><li>Verifica della coerenza dei dati</li><li>Gestione dei codici e delle anagrafiche</li><li>Supporto alla produzione e pianificazione</li><li>Analisi e reportistica</li><li>Interfaccia con sistemi informatici MS Office AS 400 Stealt un applicativo PLM</li><li>Collaborazione interfunzionale</li></ul>

Job Family Group Description - Industrial Operations:
This Job Family Group combines jobs in different industrial processes relating to product development, raw material research, product engineering, production management and quality assurance.

Job Family Description - Production Planning & Engineering:
Supports definition of working methods and timing to produce a garment, leather goods, shoes, jewelry, accessories or other products. Performs cost and material usage analyses to reduce loss and optimize product manufacture.

Speciality Description - Production Planning & Control:
Manages working progress of production. Liaises with suppliers, workshops and our organization to meet deadlines. Oversees production planning, monitoring and material availability.

<div>Missions</div>Produit <ul><li>Développer une solide connaissance de l’histoire de la maison Gucci et de son patrimoine</li><li>Démontrer d’une excellente connaissance des produits</li><li>Veiller à la bonne tenue de la surface de vente et de la boutique conformément aux normes de présentations visuelles de la maison Gucci et du groupe.</li><li>S’assurer de la bonne présentation des produits dans le but de convaincre la clientèle : story telling</li><li>Maintenir une quantité suffisante et appropriée d’articles sur la surface de vente</li></ul>Communication <ul><li>Fournir un service exceptionnel à la clientèle en les accueillant selon les guidelines Gucci, en leur offrant des conseils personnalisés en fonction de leurs demandes et besoins</li><li>Favoriser la communication entre les membres de l’équipe et la clientèle</li></ul>Performance <ul><li>Atteindre ou dépasser ses objectifs de ventes tant au niveau individuel que ceux définis pour le département et pour la boutique</li><li>Réaliser ses objectifs KPI</li><li>Participer au service de retouche : prise de mesures, ajustements, gestion des réservations des clients, commandes et réception des articles</li><li>Aider à la reconstitution des stocks, à l’étiquetage et au rangement</li><li>Posséder une bonne connaissance et maîtrise de ses stocks</li><li>Effectuer les encaissements et tenir la caisse</li><li>Appliquer les procédures CRM pour développer le fichier clients de la boutique</li><li>Se conformer aux directives de sécurité de la boutique (prévention des vols et pertes)</li></ul>

Influente, innovante et progressive, Gucci adopte une approche résolument moderne de la mode. La Maison a redéfini le luxe pour le 21e siècle, renforçant ainsi sa position parmi les maisons de mode les plus désirables au monde. Éclectiques, contemporaines, romantiques, les produits Gucci incarnent l'excellence du savoir-faire italien et sont inégalés pour leur qualité et leur attention aux détails.
Gucci fait partie du groupe Kering, un leader mondial du prêt-à-porter et des accessoires, propriétaire d'un portefeuille de marques prestigieuses dans les secteurs du luxe, du sport et du lifestyle.

Finalité du métier
Le vendeur accueille la clientèle, lui vend un produit de luxe, et la fidélise dans le cadre de la politique commerciale définie par Gucci et en respectant l’esprit de la maison.

At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.<ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media etc</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li><li>Ability to climb a ladder and lift packages weighing 10 lbs. on a regular basis</li></ul>Salary Range: $25.00 - $30.00/hourKering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.Key Accountabilities<ul><li>Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunities</li><li>Effectively uses cross- and upselling techniques to maximize sales opportunities</li><li>Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques</li><li>Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store</li><li>Combines styling knowledge with the ability to mix-and-match products to best serve the client</li><li>Develops local and international client base and seeks to recruit and develop top clients</li></ul>Key Requirements<ul><li>Some experience working in a high-end luxury/fashion brand or hospitality</li><li>Proven track record in achieving sales targets and develop clients</li><li>Passion for and sound knowledge about Gucci and luxury fashion</li><li>Works productively in a high-pressure, fast-paced environment</li><li>Fluent in Mandarin and English, any additional languages would be a plus</li><li>Ability to work varied hours/days, including weekends as needed</li></ul>Gucci is made of people who are diverse, talented and unique. You&#39;re invited to come and show us the Dream-maker that you are.

Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.

Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

We are looking for a Client Advisor to join our team at Schiphol Airport on a full time basis and initially one year contract.

ビジョン、熱意、価値観、ブランド。ケリングの世界をご紹介します。

ケリングでは、様々な可能性を広げることができ、仕事における目標達成のために理想とするキャリアパスを形成することができます。ケリングでのキャリアをより詳しく知っていただくために、ケリングの社員それぞれの経験をご紹介します。

チェンリン、Kering Keys 

フローレンス、ブシュロン

ナタリー、グッチ

アントニーノ、グッチ

インスピレーションを与え、能力を引き出し、リスクを恐れることなく、誠実であること。
ケリングを支える人々が、モダン・ラグジュアリーの新たな基準を構築します。あなたも、チームの一員になりませんか。

採用

ケリングは、ラグジュアリーへの深い情熱、変革を実現しようとするチャレンジ精神、そしてケリングの未来を創りたいという熱意に溢れた方を求めています。世界で最も影響力のあるラグジュアリー・グループで活躍してみませんか。

Operation documents management and filingSupport on daily OP team payment, expenses requisition arrangement, incl. contract chopping and delivery, invoice and related tasksStores related information update and consolidation, support store materials order and arrangementSupport the team with day-to-day administrative tasks as needed, coordinate the communications with other departments for stores

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail/Sales Operations:
Supports the sales process through activities that may include putting displays in place, keeping stock level inventory, managing payment transactions and conducting fittings or garment alterations.

Speciality Description - Retail/Sales Operations:
Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects, such as changes in opening and closing times, renovations or relocation. Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

L’équipe Store Design, dans le département Architecture &amp; Store Experience, pilote  le développement de toutes les phases liées à la conception et réalisation des boutiques. Le Store Design Project Manager est en charge de l’évolution et l’adaptation du concept retail aux nouveaux axes de développement du Store Design.Missions principales :DESIGN &amp; CREATION<ul><li>Concevoir des concepts boutique impactants et ancrés dans la culture locale pour les ouvertures des boutiques à l’international. Proposer des idées pertinentes et rentables, en tenant compte des aspects commerciaux, des briefs, et des contraintes de construction. Et enfin piloter la mise en œuvre des propositions (concepts, mobilier…).</li><li>Rechercher des ressources créatives aux archives Boucheron et sur l’histoire du design, de l’art et de l’architecture afin d’enrichir la narration des books, avec une recherche des matériaux et création des moodboards.</li><li>Gérer la mise à jour de la charte architecturale du concept et de ses différentes applications, avec des standards élevés de créativité et de précision</li><li>Concevoir et développer des mobiliers, finitions et des détails de design et d’architecture.</li><li>Piloter la recherche et acquisition d’œuvres d’art destinées aux boutiques, en gérant également la partie administrative.</li></ul>ECO-CONCEPTION<ul><li>Piloter l&#39;équipe d&#39;architectes et de designers dans le développement de projets liés à l’évolution de la charte architecturale et de meubles, avec un prisme développement durable.</li><li>Définir des plans d’action du département Store Design en ligne avec les objectifs de décarbonation de la Maison.</li></ul>PROJECT MANAGEMENT<ul><li>Gérer et coordonner les projets boutiques avec les équipes Store Planning (HQ et filiales).</li><li>Elaborer les plans boutiques et suivre les Documents APS, APD, images 3D, relatifs aux différentes phases du développement des projets. Préparer et réviser des dessins pour chaque étape, livrée en cadence du Comité Boutique.</li><li>Etudier des détails techniques et architecturaux dans le but d’optimiser les délais de production et installation avec consultants, fournisseurs et entreprises.</li><li>Collaborer avec des consultants externes (fournisseurs, éclairagiste, architectes concepteurs, prototypes etc.) pour assurer la livraison des projets dans les délais.</li></ul>Profil recherché : <div><ul><li>Diplôme en architecture, design d’intérieur ou école d’arts appliqués.</li><li>Minimum 5 ans d’expérience en design dans l&#39;univers du luxe.</li><li>Français et anglais courants (italien apprécié).</li><li>Maîtrise : Microsoft Office, AutoCAD, Photoshop et un logiciel de modélisation (Rhino, Blender ou Keyshot).</li></ul>Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.</div>

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

Vous êtes à la recherche d’un stage en Développement Commercial à partir de Janvier 2026 pour une durée de 6 mois ?Nous recherchons un stagiaire pour occuper le poste d’Assistant Area Manager sur le Travel Retail Europe.SUIVI SELL IN/ SELL OUT<ul><li>Analyse mensuelle du sell-in (chiffres d’affaires/ facturation clients) des clients Travel Retail selon des KPIs prédéfinis avec les Area Manager</li><li>Analyse mensuelle par retailer des performances sell-out (parfums, beauté, aéroports…)</li><li>Proposition et élaboration de plans d’actions</li></ul><ul><li>Suivi des lancements annuels – sell-in et sell-out pour optimiser le pilotage du CA</li><li>Suivi des stocks et des ruptures</li></ul>SUIVI RETAIL (MERCHANDISING, ANIMATION, FORMATION)<ul><li>Suivi des implantations merchandising vs plans validés : excellence d’exécution et image</li><li>Coordination entre équipes terrain et marketing opérationnel pour la mise en place des animations négociées</li><li>Consolidation des outils mis à la disposition des équipes terrains : formation, plan visuels, fiches produits…</li><li>Communications quotidiennes avec nos équipes terrain</li></ul>SUIVI BUDGETAIRE<ul><li>Suivi budgétaire des moyens moteurs (testeurs, gratuits, PLV ...) : prévisions et écoulements</li><li>Elaboration et suivi des bons de commande et réception des factures</li><li>Aide à la préparation des exercices budgétaires</li></ul>NEGOCIATIONS ET PRESENTATIONS CLIENTS<ul><li>Aide à la présentation des RDV stratégiques : plan Marketing, business review, recommandation d’assortiment, plans d’actions</li><li>Mission de Key Account Manager junior auprès de certains clients (contact privilégié, présentations, préparation des négociations…)</li><li>Aide à l’élaboration des fichiers de référencement, management de l’assortiment</li></ul>TRADE MARKETING<ul><li>Aider à la définition des plans marketing et leurs déclinaisons locales</li><li>Gestion des animations trade avec les agences externes et les retails managers.</li><li>Gérer la répartition et la distribution des outils d’animation pour booster les ventes (traffic stopper, GWP, samples).</li></ul>RECHERCHE <ul><li>Etudiant(e) en Master 1, année de césure ou Master 2, école de commerce ou université,</li><li>Une première expérience dans une équipe commerciale ou marketing opérationnel serait idéale</li><li>Organisé(e), rigoureux(se), synthétique, autonome, vous savez gérer vos priorités au quotidien. Vous êtes dynamique, et êtes doté(e) d’un bon relationnel</li><li>Ce stage à forte dominante analytique, nécessite une très bonne maîtrise du pack office (principalement Excel et tableaux croisés dynamiques)</li><li>Très bon niveau d’Anglais indispensable (toutes les communications se font en anglais), une seconde langue (espagnol ou allemand) serait appréciée</li></ul>

We are currently seeking a Supply Chain Social Auditor as part of the highly responsive Kering Supply Chain Audit Department in our Florence office. Your opportunity You will play a key role in the Kering vision of a transparent and traceable supply chain for Luxury. Through a collaborative approach to supplier audits, you will capture the data necessary to ensure every manufacturing step of the supply chain is legal and ethical. How you will contribute  <ul><li>Ensure compliance of the Kering Group to international standards and the Kering Code of Ethics.</li><li>Perform Audits: evaluate potential risks, record irregularities in line with the Kering risk policy, communicate results and outputs to suppliers, manage audit documents.</li><li>You will carry out audits in Italy but occasionally also abroad.</li><li>Check and evaluate corrective actions implemented by suppliers.</li><li>Support external audit team with technical review and finalize audit reports.</li><li>Identify and communicate potential risk areas to Kering Houses and provide rigorous follow-up on all irregularities.</li><li>Using statistical tools to identify, analyze, and interpret risk patterns and trends in data sets.  </li></ul>Who you are<ul><li>A discrete but passionate advocate for high ethical standards with a master’s degree in engineering or socio-economic studies.</li><li>You have experience of carrying out social or environmental audits. Understanding of supply chain processes and manufacturing sector is a plus.</li><li>You have robust knowledge of SA8000 international standard and knowledge of Italian Labor Law and Health and Safety legislation.</li><li>An analytical problem solver and team player who can share information and communicate well.</li><li>A Microsoft Office expert.</li></ul><ul><li>Driving license holder.</li><li>Willing to travel frequently.</li></ul><ul><li>A fluent Italian and English communicator. Chinese is a plus.</li></ul>Why work with us? This is an exciting opportunity to shape the social, environmental and security landscape of one of the world’s most influential luxury Groups. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their potential in an open, diverse and stimulating work environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About Kering

Kering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspired by their creative heritage, Kering Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture. This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion.

We are currently seeking a Brand Ambassador who will report to Sales Manager, Hong Kong &amp; Macau as part of our dynamic Sales Team in Hong Kong &amp; Macau. The role will take care the business for specific brands assigned by company in Hong Kong &amp; Macau. How you will contributeClient Portfolio Coverage<ul><li>Define work plan based on “sales cycle” priorities and activities.</li><li>Guarantee an effective visit planning in order to achieve KPI in terms of frequency of visits per store cluster.</li></ul>Client Relationship<ul><li>Build constructive relationships with Merchandise Manager, Store Manager and dedicated associates</li><li>Act as Brands’ point of reference for client’s feedbacks and needs.</li></ul>Key Accounts Management<ul><li>Develop and maintain strong relationships with key accounts to ensure long-term partnerships.</li><li>Negotiate commercial terms and agreements to maximize profitability and brand presence.</li><li>Monitor sell-in and sell-out performance for key accounts and implement corrective actions when needed.</li><li>Collaborate with internal teams to ensure timely delivery, assortment optimization, and compliance with selective distribution standards.</li></ul>Brand Performance<ul><li>Ensure the achievement of sales objectives.</li><li>Sell in and sell out</li><li>Support the launch of each collection release.</li><li>Guarantee and monitor the brand penetration in the stores.</li><li>Ensure adequate level of assortment and stock in the points of sales.</li><li>Optimize and monitor product distribution in compliance with selective distribution guidelines.</li></ul>In Store<ul><li>Manage and optimize brand presence by negotiating and increasing in store brand visibility.</li><li>Ensure compliance with Brands’ Merchandising guidelines &amp; standards in the stores.</li><li>Maintain Image of Brands at Retail complying with guidelines to protect Brand Equity.</li></ul>Training<ul><li>Ensure implementation of training activities for the Trade regarding products, brand and trade marketing.</li></ul>Reporting<ul><li>Provide timely and accurate reporting of visits, gathering customer’s feedback on products and brands.</li><li>Analyze and report information on competitors’ activities (brands/products/visibility/events).</li><li>Analyze best and worst sellers (i.e. the best selling price points, colors or styles).</li></ul>Who you areRequirements <ul><li>Higher diploma (or equivalent) or above</li><li>0-3 years of experience in the field of sales</li><li>Experience in eyewear or related industry is a definite advantage</li><li>Available to travel</li><li>Computer literate (Microsoft suite)</li><li>Fluent in English and Cantonese, must be able to communicate fluently in Cantonese</li></ul>Skills <ul><li>Outstanding interpersonal skills</li><li>Strong achievement orientation</li><li>Excellent negotiation skills</li><li>Excellent communication and presentation skills</li><li>Analytical attitude &amp; learning capability</li></ul>Why work with us?                                 This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

Our Opportunity:In the context of our regional Brand elevation and growth, we are seeking a dedicated individual to provide exceptional customer service to internal clients (Retail Stores) and external clients (Wholesale partners) across the Americas regions.  This role ensures seamless communication, order management, and issue resolution, supporting business growth and strengthening long-term relationships with partners. The coordinator will collaborate closely with sales, supply chain, finance, and merchandising teams to deliver exceptional service and operational excellence.How you will contribute:RetailServe as the primary contact for retail store network regarding merchandise and system inquiriesOffer prompt customer service by responding to inquiries from retail sales team and management;Coordinate product transfers between the storesHandle incoming calls on the Pomellato call lineAccurately input orders into the company systemCollaborate with the Operations department to ensure timely order fulfillmentConduct ad hoc analysis as neededUpdate weekly/monthly reportsGather and compile retail product requirements, and collaborate with the merchandising team to perform weekly stock rebalancesProvide training to retail network on Retail Operation functions &amp; other relevant topicsAssist Retail Operations Manager in distribution of product books and information; alert retail management and send materials to locationsOversee and manage supply needs across the retail network WholesaleDeliver excellent customer service to wholesale Pomellato partnering accounts via phone and email daily.Process merchandise quotes and orders for customers, ensuring compliance with company procedures.Verify and confirm accurate customer and product details via email;Enter wholesale orders into the company system, managing ship dates in the system based on availabilities and/or geographical locationProvide customer service to clients pertaining to &#34;estimated time of arrival&#34; of back orders, pricing, problems and other issues; Collaborate with merchandising on special requests and special orders and product launches;Coordinate customer “viewing activity” with wholesale clients and invoicingWork on special projects as neededPerforms other related duties as assigned.Who you are:<ul><li>Must have 3 to 4 years of experience in B2B customer service, account coordination, or wholesale operations.</li><li>Strong understanding of retail and wholesale distribution models.</li><li>Excellent communication skills in English; proficiency in Spanish or Italian is a plus.</li><li>Proficiency in systems, ERP platforms, and Microsoft Office Suite is a must.</li><li>Ability to manage multiple priorities in a fast-paced, multicultural environment.</li><li>Strong problem-solving skills and a proactive, service-oriented mindset.</li><li>Highly organized with strong attention to detail;</li><li>Self-motivated, proactive and capable of taking the initiative;</li><li>Adaptable and resilient in handling challenges.</li></ul>Pomellato is committed to building a diverse workforce. We believe diversity in all its form enriches the workplace and our customer experience.  It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world.  As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, people of ALL abilities or other characteristics protected by applicable law.​<h3>A reasonable estimate of the current salary is $50,000 - $60,000 per year</h3>

Pomellato, handcrafted contemporary fine jewelry from Milan. Renowned for its colored gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewelry and watches.

Your opportunity  You will be a key ambassador for the brand providing a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long-term loyal relationship. You will carry out sales and clienteling actions in order to maximize individual and store target and KPIs.  How you will contribute  <ul><li>Create and develop a positive relationship with the customers, from the first contact to the farewell </li></ul><ul><li>Meet and exceed CRM and retention goals </li></ul><ul><li>Accomplish the goals set by the Store Management contributing to the teamwork </li></ul><ul><li>Effectively use the Client Book (LUCE) to nurture the relationship with the existing and potential customers </li></ul><ul><li>Create and cultivate a network of contacts to expand potential customer base </li></ul><ul><li>Gather information about the market: new trends, events, competitors’ activities and products </li></ul><ul><li>Effectively interact and collaborate with colleagues in the store and in the company at large </li></ul><ul><li>Implement stock procedures according to company standards and guidelines </li></ul><ul><li>Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks </li></ul> Who you are  <ul><li>At least 3 years of experience in a sales position in a luxury brand </li></ul><ul><li>Fluent in English, another language is a plus </li></ul><ul><li>Good knowledge of men&#39;s formalwear </li></ul><ul><li>Good knowledge of high-end fashion field </li></ul><ul><li>MTM specialization is a plus </li></ul><ul><li>Listening and communication skills </li></ul><ul><li>Flexible to work in a multicultural context </li></ul><ul><li>A proactive individual </li></ul><ul><li>Self-development attitude </li></ul><ul><li>Sense of ownership </li></ul><ul><li>Able to be mobile on the sales floor for extended periods </li></ul> Why work with us?  This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.  Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.  Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

BRIONI – Sales Advisor 

 

About us 

 

Since 1945, the Brioni style is one of effortless modern elegance. It stems from excellence through in-house sartorial savoir-faire and continuous research in exceptional materials. In addition to its state-of-the-art Bespoke service, the House offers unparalleled, made in Italy, ready-to-wear, leather goods, shoes and accessories, both for formalwear and leisurewear, as well as fragrances.  Founded in Rome and part of the Kering group, Brioni designs and crafts in the spirit of slow luxury, a value for the planet and people that unites the craftsmen and communities behind the House. 

 

We are currently seeking a Sales Advisor who will report to the Store Manager as part of our dynamic team in Bicester Village

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed 47,000 people and generated revenue of €17.2 billion  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunità:Stiamo cercando un Addetto alle Laverie, ovvero un addetto alle macchine di produzione e preparazione delle materie prime dell’Area del Bianco, all’interno della Manifattura Ginori 1735 di Sesto Fiorentino (FI). Risponderai al Manufacturing Coordinator dell’area di produzione del prodotto Bianco, all’interno del team Operations Ginori 1735.Come contribuirai<ul><li>Preparazione dei semilavorati necessari alla Fabbricazione del Bianco: barbottine, impasti e vernici, sulla base delle ricette per la produzione della porcellana Ginori 1735.</li><li>Utilizzo degli appositi impianti e macchinari come sistemi di pesatura, mulini di macinazione, scioglitori, filtropresse, estrusore e vasche di stoccaggio.</li><li>Gestione, controllo e monitoraggio delle attrezzature.</li><li>Schedulazione delle attività di produzione sulla base delle richieste di consegna dei semilavorati.</li><li>Gestione del Magazzino Materie Prime: carichi in base agli arrivi delle materie prime, prelievi sulla base delle ricette e preparazioni, operazioni e controlli inventariali.</li><li>Rifornimento ai reparti di produzione della Fabbricazione Bianco (Colaggio, Pressocolo, impianti Roller, Invetratura).</li><li>Attività di controllo e test di qualità sugli impasti per garantire il rispetto degli standard di qualità Ginori 1735.</li><li>Collaborazione con altre funzioni: Fabbricazione Bianco, Magazzino Scorte, Laboratorio, Dipartimento Qualità.  </li></ul>Chi sei:<ul><li>Hai un’esperienza su impianti e/o linee di produzione, preferibilmente sulla preparazione di impasti e semilavorati a partire da materie prime.</li><li>Sei una persona puntuale e con elevato senso di responsabilità.</li><li>Sei capace di organizzarti il lavoro in autonomia per soddisfare in modo efficace le richieste.</li><li>Hai una buona attitudine al problem solving.</li><li>Sei preciso e con un’attenzione costante alla qualità.</li><li>Collabori in modo proattivo con gli altri.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

人材

人材

ケリングについて

ケリングで働くということ

チェンリン、Kering Keys

フローレンス、ブシュロン

ナタリー、グッチ

アントニーノ、グッチ

人材の育成

採用

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