SAINT LAURENT Trainer SEA

ROLE

The purpose of this role is to develop the knowledge and skills of the Singapore & Malaysia teams by partnering closely with retail business partners and the APAC Training Manager to ensure that a comprehensive training plan is implemented and executed throughout the region.

MISSION

FACILITATION

• Assist SEA HR Manager to deploy retail training activities
• Implement and localize training initiatives from headquarters for program delivery
• Select, brief and monitor external providers/facilitators when necessary
• Ensure induction sessions for all new hires are conducted within appropriate formats
• Delivery of focused training sessions for the store based on local needs (with focus on Brand, Products, Selling, Customer Service & CRM topics)
• Manage training logistics process (classroom settings, venue rental and its logistic, electronic equipment, training material interpretation & preparation)

FOLLOW UP

• Develop follow-up tools for the participants and on-the-job check
• In-store coaching of the retail team and ensuring that constructive training feedback is gathered and any development areas are implemented
• Conduct regular store visits and attachments for preparing quick-fix workshops
• Monitor the usage of training and information material
• Ensuring that all new joiners complete the mandatory training programs
• Follow up on all e-learning initiatives, ensuring a high completion rate for all
• Consolidate and update training databases (attendance, participant name, training dates, programs, records, evaluations etc.)

TRAINING NEEDS ANALYSIS

• Work with HR Manager and APAC Training Manager to understand and identify the training needs from retail team

PROFILE

• Previous training experience, preferably in the retail industry or consultancy company with exposure in facilitation and content development
• Open minded, inspiring, adaptable, energetic and passionate
• Strong communication and coordination skills
• Excellent time and task management skills
• Able to work independently
• Proficient in MS Office functionalities & e-learning platforms
• Traveling within the region and extensive time spent in store required

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.