SAINT LAURENT Trainer SEA
Saint Laurent - Regular
Singapore - Singapore
ROLE
The purpose of this role is to develop the knowledge and skills of the Singapore & Malaysia teams by partnering closely with retail business partners and the APAC Training Manager to ensure that a comprehensive training plan is implemented and executed throughout the region.
MISSION
FACILITATION
- Assist SEA HR Manager to deploy retail training activities
- Implement and localize training initiatives from headquarters for program delivery
- Select, brief and monitor external providers/facilitators when necessary
- Ensure induction sessions for all new hires are conducted within appropriate formats
- Delivery of focused training sessions for the store based on local needs (with focus on Brand, Products, Selling, Customer Service & CRM topics)
- Manage training logistics process (classroom settings, venue rental and its logistic, electronic equipment, training material interpretation & preparation)
FOLLOW UP
- Develop follow-up tools for the participants and on-the-job check
- In-store coaching of the retail team and ensuring that constructive training feedback is gathered and any development areas are implemented
- Conduct regular store visits and attachments for preparing quick-fix workshops
- Monitor the usage of training and information material
- Ensuring that all new joiners complete the mandatory training programs
- Follow up on all e-learning initiatives, ensuring a high completion rate for all
- Consolidate and update training databases (attendance, participant name, training dates, programs, records, evaluations etc.)
TRAINING NEEDS ANALYSIS
- Work with HR Manager and APAC Training Manager to understand and identify the training needs from retail team
PROFILE
- Previous training experience, preferably in the retail industry or consultancy company with exposure in facilitation and content development
- Open minded, inspiring, adaptable, energetic and passionate
- Strong communication and coordination skills
- Excellent time and task management skills
- Able to work independently
- Proficient in MS Office functionalities & e-learning platforms
- Traveling within the region and extensive time spent in store required
Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
- Full time
- アジア
- Singapore