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    07/21/2025

    BOUCHERON Sales Associate

    Boucheron - Regular
    Hong Kong - Hong Kong SAR

    Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends. Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

    Responsibilities:

    • Act as a brand ambassador and demonstrate in-depth knowledge of the Maison  history, current product collections, trends and market activities
    • Deliver the high standard of customer service/hospitality to all customers
    • To reach the monthly and yearly sales turnover through daily walk-in & our customer database, ensure proper customer follow up actions
    • Ensure professional knowledge of our brand, products and marketing activities
    • Assist in daily operations including but not limited to stock management and shop presentation
    • CRM development (Strategy & Practice)
    • Process payments and handle cash and credit/debit cards
    • Market intelligence (Regular Competitors Updates)
    • To participate in merchandising feedback at boutique to increase the brand exposure & customer attraction

    Requirement:

    • Minimum 3 years of retail frontline experience, experienced from luxury jewelry and watches industry will be an advantage
    • Passionate in luxury jewelry, positive and mature mindset
    • Ability to adapt to changing and target-oriented environment
    • A good team player with good communication skills, customer service mindset and the ability to build and maintain customers relationships
    • Good command of Cantonese, English and Mandarin
    • Immediate availability is preferable

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