GUCCI | Visual Manager - New York Fifth Avenue

Role Mission

The Gucci Senior In-Store Visual Merchandiser is a highly experienced, self-directed visual leader based within one of Gucci’s highest-volume and highest-visibility stores in the West region (Rodeo Drive or Costa Mesa). This role is responsible for owning and elevating all aspects of in-store visual merchandising, ensuring the global creative vision is executed with excellence, precision, and commercial impact.

As a senior visual presence in the store, this role acts as a brand ambassador and subject matter expert, partnering closely with store leadership, regional visual teams, and corporate stakeholders to drive business performance, elevate the client experience, and set a benchmark for visual standards within the region.

Key Accountabilities

• Own and execute all interior visual merchandising and window presentations for the store, ensuring flawless execution of global visual directives.
• Serve as the in-store visual authority and subject matter expert for brand aesthetics, creative standards, and visual storytelling.
• Interpret global creative strategy and adapt it thoughtfully to the unique architecture, clientele, and business needs of the store, using advanced visual judgment and discretion.
• Create elevated, inspiring visual presentations that enhance the client journey, drive product focus, and maximize sales performance.
• Partner closely with the Store Director to ensure strong alignment between visual execution, business strategy, and commercial priorities, while collaborating with Merchandising and Operations teams to drive overall store performance.
• Analyze selling reports and product performance to proactively adjust visual merchandising strategies and zoning plans.
• Lead visual execution for in-store events, seasonal launches, VIP activations, and special projects, ensuring high-impact and on-brand results.
• Act as a mentor and coach to store teams and visual ambassadors, building strong, trust-based relationships across all levels of the store while elevating overall visual capability, standards awareness, and execution quality.
• Ensure all visual installations are maintained to the highest standards, including ongoing refreshes, maintenance, and attention to detail.
• Collaborate with Regional Visual Managers and the Visual Director to share best practices, innovations, and feedback from the field.
• Manage and maintain visual tools, props, and inventory, ensuring proper care, storage, and brand compliance.
• Provide clear and consistent communication on visual updates, including photo documentation and recaps for regional and corporate partners.
• Serve as a pilot location for new concepts, guidelines, and visual initiatives, setting the standard for other stores in the market.

Key Requirements

• 5+ years of visual merchandising experience in a luxury or high-volume retail environment required; multi-store level experience strongly preferred.
• Proven experience managing visual merchandising within a flagship or high-profile store strongly preferred.
• Exceptional aesthetic sensibility with a deep understanding of luxury visual standards and brand storytelling.
• Highly self-motivated and autonomous, with the ability to easily adapt to ever-changing priorities and manage work independently in a fast-paced environment.
• Strong commercial mindset with the ability to link visual execution to business performance.
• Excellent communication and interpersonal skills, with confidence partnering with senior store and regional leadership.
• Flexibility to work varied schedules, including occasional nights, weekends, and overnight installations as required by the business.
• Proficiency in PowerPoint and basic photography; ability to clearly document and communicate visual execution.

Key Pillars for Ways of Working

• Execute the mission of the role with a Radically Client-Centric mindset
• Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working
• Be Relentlessly Creative and approach challenges with an innovative mindset
• Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors

Key Behaviors to Amplify What We Do

Explore

Considerate Thinker

• Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

• Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Deliver

Accountable Achiever

• Actively gets things done, raising the bar for performance, and taking accountability for own actions

Agile Advocate

• Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connect

Connection Builder

• Builds trust-based relationships across boundaries and encourages collaboration
• Adapts own style to communicate impactfully

People Enabler

• Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness

Build

Continuous Learner

• Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

• Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

Work Authorization

• Qualified candidates must have the proper work authorization to work in the United States

Accessibility

Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.  

When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

Salary Range – Corporate Field Positions

For individuals assigned and/or hired to work in corporate field positions, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions, including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. 

A reasonable estimate of the current base salary range is $90,000 to $95,000 USD

EOE M/D/F/V