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 | Kering

Discover the history of the House of Balenciaga.

History

On October 7th, 2015 Demna is appointed Artistic Director of Balenciaga.&nbsp;

Demna

Our commitments

Discover Balenciaga job offers

Are you passionate about Luxury? Join our team today! 
Click below to discover all our job opportunities at Balenciaga.&nbsp;

Your opportunity<ul><li>Client Ambassador 는 내외부 고객에게 발렌시아가 시그니처를 제공하고 매니지먼트팀을 지원하며, 발렌시아가 브랜드 및 이미지를 대표함으로써 매장 매출에 크게 기여합니다.</li><li>발렌시아가 행동을 실천하고, 고객과 소통합니다.</li></ul>How you will contribute<ul><li>매출을 극대화하고, 우수한 고객 서비스와 AS 서비스를 제공합니다.</li><li>주기적으로 시장/패션 트렌드와 비즈니스 환경을 파악합니다.</li><li>고객 경험 제공 및 목표 달성을 위해 동료들을 지원함으로써 팀워크를 강화합니다.</li><li>조직 내외에서 브랜드 문화를 강화하고, 우수한 고객 경험을 제공합니다.</li><li>적극적으로 신규 고객을 개발하고, 기존 고객과의 관계를 꾸준히 강화합니다.</li><li>매니지먼트팀을 도와 매장 절차를 준수합니다.</li></ul>Who you are<ul><li>발렌시아가 제품 감수성을 이해하고 발렌시아가의 이미지 및 가치에 걸맞게 행동할 수 있는 자</li><li>럭셔리 마켓에 대한 관심과 패션 트렌드 지식을 기반으로 신규 고객 개발과 기존 고객과의 관계 강화를 만들어 낼 수 있는 자</li><li>고객 서비스 마인드와 원활한 커뮤니케이션 능력으로 우수한 고객 서비스 및 애프터 세일즈 서비스를 제공할 수 있는 자</li><li>적극적이고 긍정적인 팀 플레이어로 긍정적인 업무 환경 유지와 팀워크 강화에 기여할 수 있는 자</li></ul>Why work with us? 발렌시아가는 브랜드 및 케어링 그룹 내에서 직원들이 전문적으로 성장할 수 있도록 노력하고 있습니다. 리더들로 하여금 뛰어난 실행력을 갖춘 팀을 구축하고 유지할 수 있도록 지원하며, 직원 개개인이 고무적인 업무 환경 속에서 자신의 잠재력을 최대한 발휘할 수 있도록 이끌고 있습니다.Diversity commitment발렌시아가는 다양한 인재를 양성하기 위해 노력하고 있습니다. 성별, 나이, 국적, 문화적 배경, 장애, 성적 지향성을 포함한 모든 형태의 다양성이 우리의 일터와 고객들의 경험을 풍부하게 할 것이라고 믿습니다. 고용주로서 모든 지원자들을 환영하며 균등한 기회를 제공하고, 발렌시아가 행동 역량을 기준으로 인재를 선발합니다. 우리는 인재의 성장과 성공을 추구합니다. 면접 과정을 통해 귀하가 역량을 펼칠

About us
발렌시아가 하우스는 1917년 스페인 출신의 크리스토발 발렌시아가에 의해 설립되었습니다. 1937년 파리에 첫 부티크를 오픈한 이래 1968년까지 그 곳에서 컬렉션 디자인을 전개하였습니다. 당시 크리스토발 발렌시아가는 본인 만의 확고한 기준을 가진 쿠튀리어(디자이너)로서 명성을 떨쳤고, 크리스찬 디올은 "우리 모두의 달인"으로, 가브리엘 샤넬은 " 쿠튀리어 중의 쿠튀리어"로 그를 지칭했습니다. 초현대적인 옷의 형태는 하우스의 트레이드마크가 되었습니다.
브랜드의 정체성은 개념적인 프레타포르테 (기성복) 컬렉션에 확고히 뿌리를 내린 가운데, 가죽 제품, 신발, 액세서리 또한 전 세계적으로 큰 인기를 얻었습니다. 하우스의 전형적인 제품들 중에는 핸드백 컬렉션이 있으며, 남성 기성복 컬렉션 개발에 새로운 초점을 맞추면서 이 역시 빠르게 성공을 거두게 되었습니다.
2015년 10월 뎀나는 하우스의 아티스틱 디렉터로 임명되어 남녀 컬렉션을 모두 디자인하게 되었습니다.
발렌시아가 하우스는 2001년 케어링 그룹에 소속이 되었으며, 패션계에서 가장 영향력 있는 브랜드 중 하나로 자리매김하게 되었습니다.

발렌시아가는 현재 Client Ambassador (판매사원) 직급을 채용 중에 있습니다.

Your opportunityWe are seeking an Assistant Manager, Compensation &amp; Benefits to join our Human Resources team in Singapore, supporting the Southeast Asia &amp; Oceania (SEAO) region. This role plays a pivotal part in driving both strategic and operational aspects of Compensation &amp; Benefits (C&amp;B), HR controls, payroll operations, and HR systems across Singapore, Malaysia, Thailand, Australia, and New Zealand.How you will contribute Compensation &amp; Benefits:<ul><li>Lead and manage all C&amp;B-related activities across SEAO markets.</li><li>Coordinate annual group insurance renewals and liaise with brokers and insurers.</li><li>Conduct compensation and benefits benchmarking and market surveys to ensure competitiveness.</li><li>Design and implement commission and incentive schemes tailored to retail operations.</li><li>Support the annual salary merit review process, including data analysis and recommendations.</li></ul>HR Control &amp; Budgeting:<ul><li>Manage the full HR budget cycle.</li><li>Perform variance analysis of HR operating costs against budget forecasts.</li><li>Maintain accurate and up-to-date records in the HR budget system.</li><li>Ensure compliance with internal controls and audit requirements.</li></ul>Payroll Operations:<ul><li>Oversee end-to-end payroll operations for the SEAO region.</li><li>Prepare and validate payroll variable reports, including new hires, resignations, and incentive payouts.</li><li>Coordinate with the HR Shared Services Centre to ensure timely and accurate payroll processing.</li><li>Ensure payroll bank files are reviewed and approved by relevant stakeholders.</li></ul>HR System Implementation &amp; Maintenance:<ul><li>Act as the project lead for HR system implementations and upgrades (e.g., Time &amp; Attendance, HR Cost Control).</li><li>Collaborate with IT and external vendors to ensure system functionality and user adoption.</li><li>Provide training and support to HR and business users on system usage and enhancements.</li></ul>Who you are  <ul><li>A bachelor’s degree in human resources, Business Administration, or a related field.</li><li>5&#43; years of experience in Compensation &amp; Benefits, ideally in a retail or regional role.</li><li>Strong analytical and financial acumen, with proficiency in Excel, HRIS, and payroll systems.</li><li>A proven track record in project management, especially in HR system implementation.</li><li>Excellent communication and stakeholder management skills.</li><li>Personal qualities that include integrity, adaptability, collaboration, and a customer-centric mindset.</li></ul>Why work with us? This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.    Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us 

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original house of Balenciaga defined modern couture with its many innovations to form and technique. Since his appointment as artistic director in 2015, Demna continues to uphold the vision of Balenciaga through boundary-pushing collections, which have expanded to include women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. In 2021, Demna designed Balenciaga’s 50th couture collection – the house’s first since its found retired in 1968 – reintroducing a standard of cutting-edge elegance. 

Your opportunity

We are seeking an Assistant Manager, Compensation & Benefits to join our Human Resources team in Singapore, supporting the Southeast Asia & Oceania (SEAO) region. This role plays a pivotal part in driving both strategic and operational aspects of Compensation & Benefits (C&B), HR controls, payroll operations, and HR systems across Singapore, Malaysia, Thailand, Australia, and New Zealand.

Your opportunity You will be accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining, and developing clients, and guarantees compliance with all processes and guidelines set by the brand in order to bring the store to its full potential.How you will contribute <ul><li>Ensure to achieve daily and monthly sales targets &amp; KPIs by using appropriate sales techniques to ensure they are met</li><li>Act as a “host” for customer, interact and consistently strengthen and build strong customer relationships</li><li>Develop and maintain good product knowledge and provide excellent and professional customer service</li><li>Replenish stock, maintain high standards of merchandise. Product presentation and control products from a quality point of view</li><li>Maintain store cleanness and tidiness, grooming and appearance of all areas respecting the visual merchandising standard</li><li>Support all the store processes compliance and follow-up  </li></ul>Who you are <ul><li>Prior experience in multinational brand environment. With related experience is a plus.</li><li>Product and Fashion sensitivity with good knowledge of fashion trend</li><li>Strong sense of responsibility and team spirit</li><li>Ability to work under pressure in a fast-paced environment</li><li>Good command of both spoken and written English and Chinese</li><li>Good PC skills such as MS Office and other digital tools</li></ul>Why work with us? This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.
While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.
Since October 2015, Demna Gvasalia has designed both men’s and women’s collections as the artistic director.
The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.


We are currently seeking a Sales & Client Advisor who will report to the Store Manager.

<div>HOW YOU WILL CONTRIBUTEA BUSINESS DEVELOPER<ul><li>Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store<ul><li>Analyze the results: daily, weekly, monthly and set up constant assessments</li><li>Support the Store Director in reporting all the relevant information to the HQs</li><li>Share the information with the store team</li><li>Know and monitor the business environment including local competition</li><li>Provide high quality feedback and requested reports to the Store Director</li></ul></li></ul></div><div><ul><li>Support the Store Director and lead the Department Managers in achieving targeted quantitative and qualitative goals<ul><li>Implement action plans defined with the HQ and Store director and guarantee follow-up</li><li>Update store team on the KPIs and give them support to reach them</li></ul></li></ul>A TALENT LEADER AND DEVELOPER<ul><li>Create and maintain a positive work environment<ul><li>Embody the brand behaviors and ensure that the store team is also aligned</li><li>Motivate and challenge the team on a daily basis</li><li>Support the Store Director in setting up team and individual activities: morning briefs, one to one meetings</li><li>Partner with the Store Director and/or Department Managers on how to handle all employee issues</li></ul></li><li>Attract, develop and retain talent<ul><li>Manage the Department Managers and support them in their activities</li><li>Assist the Store Director and Department Managers with sales team development on the operational side of the business by following up on clear goals and providing timely and consistent feedback</li><li>Share the development plans with the Store Director and Operations Manager</li></ul></li><li>Support the Store Director in creating a team, whose activities are always motivated, competent and up-to-date in the fashion and luxury industries</li></ul>A BRAND PROMOTER (CLIENTS)<ul><li>Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally</li><li>Promote the culture of the brand internally and externally<ul><li>Oversee the clienteling approach following the guidelines provided by HQs</li><li>Ensure store atmosphere upholds brand image</li></ul></li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time<ul><li>Supervise sales to ensure client satisfaction, engagement and that the Balenciaga qualitative standards are maintained</li><li>Follow up CEE and NPS scores and set up actions accordingly</li></ul></li><li>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VIC<ul><li>Assure the recruitment, development, retention of clients (from high qualitative data collection to “one to one” relationship)</li><li>Guarantee excellent client experience in line with Balenciaga signature</li><li>Assure the measurement of “in Store” actions on all channels (phone, mail, etc.)</li><li>Manage all delicate situations regarding client complaints and the overall sales process are dealt with accordingly</li></ul></li><li>Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICs</li></ul>A PROCESS MANAGER<ul><li>Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines<ul><li>Ensure that the image of the Store is in compliance with Balenciaga standards and that the store team is aligned and have access to the resources</li><li>Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload</li><li>Take all the necessary measures in order to guarantee the safety of the products and valuable materials in the store</li></ul></li><li>Opening and closing of the store</li><li>Oversee day-to-day operations of store</li><li>Maintain a cost conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.</li></ul></div><div><ul><li>Process Payroll as directed by the company.</li><li>Maintain store schedules.</li><li>Ensure staff adheres to attendance and punctuality.</li><li>Ensure that petty cash &amp; check reconciliation is processed correctly each month and submitted prior to due date.</li><li>Maintain the accuracy of the Customer database, ensure that your team is entering all client data in a timely and accurate manner.</li><li>Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, team</li><li>Support Store director in managing inventories activities, warehouse stock and reports immediately any discrepancies<ul><li>Manage inventory activities taking into account related inventory results in collaboration with the Operations manager</li><li>Manage warehouse stock and verify that it is in line with the Store’s sales potential</li></ul></li><li>Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness</li><li>Supervise the team planning</li></ul></div>WHO YOU ARE  <ul><li>Commitment to take part in an innovative project</li><li>At least 3 years of experience in a managerial position (minimum 10 people)</li><li>Significant sales experience in the luxury Retail industry</li><li>Successful managerial experience of a team (the ability to set goals, delegate work and follow up results)</li><li>High sensitivity to clients experience and loyalty</li><li>Precision, organizational skills, adaptability, openness, listening abilities, curiosity</li><li>High availability, responsiveness</li><li>Product and Fashion sensitivity</li><li>Mastering digital skills</li><li>Exceptional client service and interpersonal skills</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Wynn Las Vegas team as an Associate Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking an Associate Store Director who will report to the Store Director. 

YOUR OPPORTUNITY 

The Associate Store Director leads the Department Managers and store sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines.

They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store at its full potential.

They act as representative of the Store Director and thus fulfils all the tasks given by the HQ/HO and Store Director.

Balenciaga

History

Demna

Our commitments

Discover Balenciaga job offers

BALENCIAGA Client Ambassador

BALENCIAGA Assistant Manager, Compensation & Benefits – Southeast Asia & Oceania

BALENCIAGA Sales & Client Advisor

BALENCIAGA Associate Store Director | Wynn Las Vegas