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 | Kering

Bottega Veneta has set a new standard for Luxury since its birth in Vicenza in 1966.

History

In December 2024, Louise Trotter was appointed Creative Director of Bottega Veneta, with her tenure beginning at the end of January 2025.

Louise Trotter

Discover Bottega Veneta job offers

Are you passionate about Luxury? Join our team today! 
Click below to discover all our job opportunities at Bottega Veneta.&nbsp;

<div>We are currently seeking a Stock Associate who will report to the Store Manager as part of our dynamic team in San Francisco. </div><div><div><div><div>Your opportunityServes as an ambassador of the brand by exhibiting passion for Bottega Veneta, meeting and exceeding sales and Key Performance Indicator goals as set forth by store management and consistently providing world class customer service.   How you will contribute<ul><li>Ensuring merchandise and supply deliveries are accurate, verifying all quantities shipped/received match corresponding documentation for all incoming/outgoing shipments</li><li>Provide support to management and sales staff through quick, accurate stock checks and upon request, provide quick delivery to sales floor</li><li>Maintain stock room standards through organization of merchandise by style, color and size or as directed by Store Management/Operations Department</li><li>Execute routine cycle counts and resolve/inform management of any identified inventory discrepancies</li><li>Maintain organized shipping area ensuring all outgoing merchandise is properly packaged and logged following all policies and procedures</li><li>Maximize all available stock space to ensure merchandise can be easily accessed by all employees and allow the store to function at maximum efficiency</li><li>Ensure timely communication with management and sales team in regard to new arrivals, product replenishment and client returns</li><li>Re-stock appropriate levels of packaging supplies within the boutique</li><li>Aid in training new hires on all policy and procedures related to shipping and receiving</li><li>Complete tasks and projects as assigned by Store Management</li></ul>Who you are<ul><li>1-2 years of experience preferred in highly-complex, retail stock room; previous experience working with international/domestic freight companies a plus (i.e. FedEX/UPS)</li><li>Ability to easily execute multiple tasks and challenging priorities with strong attention to detail</li><li>Excellent organizational skills</li><li>Strong verbal and written communication skills</li><li>Self-motivated, professional and polished team player</li><li>High level of accountability and reliability with willingness to accept feedback</li><li>Basic computer skills, Excel experience preferred</li><li>Ability to be mobile/stand for extended periods of time</li><li>Ability to climb a ladder and lift packages upward of 20 lbs. on a regular basis</li></ul>California Salary Range:<ul><li>Salary range of $24.50-26.50/hr (plus overtime eligibility)</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE M/D/F/V</div></div></div></div>

Inspiring individuality with innovative craftsmanship since 1966. Born in Vicenza the House is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

How will you contribute? Clienteling is becoming a very important part of our revenue at Bottega Veneta.  As Global Client Engagement Director you will define, design and deliver strategy and tools to develop our clients business in markets, and elevate their experience in all the client touchpoints, playing a pivotal role in shaping and delivering the brand’s WW client development strategy with measurable impact. You will be responsible for defining the clienteling strategy, leading the implementation of the roadmap to drive client growth across segments, and elevate the client experience across all physical and digital platforms. 1- Lead and define the Global Client Strategy <ul><li>Develop and implement the global client development strategy for all client segments and across all markets, ensuring full alignment with brand values, business priorities, and commercial goals.</li><li>Effectively communicate the vision to all stakeholders involved, while fostering strong cross-functional collaboration.</li><li>Build and manage a comprehensive Worldwide Client Engagement Calendar that supports strategic business priorities.</li></ul>2- Elevate Client Experience Across All Touchpoints<ul><li>Define the vision for a seamless and emotionally resonant client journey across every brand touchpoint—boutiques, events, residences, online platforms, and in-home experiences (Stores, Residences Events, at Home etc)</li><li>Create and embed core pillars of the Retail Client Experience to serve as the foundation for elevated in-store interactions</li><li>Design and deploy 360° activations and animations in-store to enrich engagement and storytelling.</li><li>Designing client experiences attached to specific products or services (Personalization experience, Services In store, Hospitality, etc.)</li><li>Build a Store planning client experience partnership, ensuring consistent and localized execution.</li></ul>3. Lead and Scale Clienteling Activities Globally<ul><li>Oversee and enhance one-to-one clienteling strategies and daily practices within stores, ensuring excellence in execution.</li><li>Establish KPIs and methodologies to maximize ROI of client development initiatives and store-level activations, driving both experience and profitability.</li><li>Partner with internal stakeholders (e.g., Kering Group) to evolve and optimize clienteling tools (such as Luce) and lead training programs for regional and local teams, ensuring their effective deployment by coaching and empowering local teams to integrate them seamlessly into their daily practices.</li><li>Roll out global client feedback mechanisms (e.g., Net Promoter Score, Mystery Shopping) and use insights to build targeted action plans</li></ul>4. Oversees CRM Campaign Strategy &amp; Execution<ul><li>Lead the global CRM campaign calendar in collaboration with cross-functional teams, ensuring alignment with brand, commercial, and experience goals.</li><li>Optimize the effectiveness of CRM campaigns through personalization, segmentation, and data-driven insights to drive revenue, retention, and engagement.</li><li>Monitor campaign performance and implement continuous improvement processes to ensure relevance and impact across client segments and regions.</li></ul><div></div>Key requirements <ul><li>Minimum 10 years of experience in client engagement roles within the luxury retail industry</li><li>Proven leadership in managing cross-regional initiatives and aligning stakeholders across HQ, regions, and store networks</li></ul><ul><li>Experience in designing and delivering bespoke experiences for Clients across multiple channels.</li></ul><ul><li>Creative mindset with a refined aesthetic sensibility and ability to translate brand DNA into meaningful client journeys</li></ul><ul><li>Robust analytical skills</li><li>Excellent communication and interpersonal skills; comfortable engaging with executives, regional directors, and retail teams</li></ul><ul><li>International experience working across multiple luxury markets</li><li>Fluent in English; proficiency in additional languages is a strong asset.</li></ul>What Success Looks Like<ul><li>A globally unified yet locally adaptable client development strategy</li><li>Measurable growth in client engagement, satisfaction, and retention</li><li>Elevated store experience consistently delivered across regions</li><li>Efficient and effective use of clienteling and CRM tools with strong ROI</li><li>Ability to embody the brand vision and to deliver results bringing different stakeholders on board</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About us
Bottega Veneta – inspiring individuality with innovative new modes of craftsmanship since 1966. Born in Vicenza, the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

<div>We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Las Vegas Crystals.</div><div><div><div><div><div></div></div></div><div>How you will contribute:<ul><li>Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives</li><li>Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales</li><li>Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records</li><li>Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management</li><li>Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company</li><li>Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested</li><li>Comply with all company policies and procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Who you are:<ul><li>1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment</li><li>Ability to consistently achieve and exceed sales goals and KPI’s</li><li>Builds and maintains a loyal client following</li><li>Has a genuine interest in fashion and follows industry trends/news</li><li>Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented</li><li>Possesses strong verbal and written communication </li><li>Maintains a polished and well-groomed appearance at all times</li><li>Luxury retail sales experience preferred</li><li>Ability to be mobile on the sales floor for extended periods of time</li><li>Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season</li><li>Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE M/D/F/V</div></div></div>

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much a feeling as it is an aesthetic.

We are looking for a CRM Campaign Intern to join our team in Milan.We are currently seeking a CRM Campaign Intern who will report to the Global Campaign Manager as part of our dynamic team in Milan.The CRM Campaign Intern works within the Retail Experience Department and is responsible for the day-to-day, hands-on execution of the CRM one-to-many contact strategy, including newsletters, mobile marketing and client journeys.How will you contribute?<ul><li>Support with campaign implementation and execution across channels</li><li>Act as conduit between internal / external stakeholders to arrange campaign content (incl. links, copy, translations, product proposals, proof-reading)</li><li>Brief external agency and perform tests to ensure precision in campaign implementation</li><li>Support implementation and seasonal update of customer journeys</li><li>Assist and coordinate the requests of local campaigns from the regions</li><li>Make sure that each campaign is well documented</li><li>Monitor the campaigns performance and propose campaign enhancements</li><li>Support on the planning and coordination of the campaign calendar</li><li>Monitor the calendar and campaign contents of the competition</li></ul>Who are you?<ul><li>Eligible for a 6-months curricular internship</li></ul><ul><li>Degree in a related discipline is desirable (for instance Marketing Management, Business Management, Economics, Fashion Business, Management Engineering…)</li><li>Fluent in English, Italian spoken is a plus</li><li>Proficient and confident in Excel and PowerPoint</li><li>Strong organizational skills and attention to details</li><li>Ability to communicate effectively and collaborate with cross-functional teams</li><li>Knowledge or previous experience in luxury market (CRM, marketing, digital or retail are preferable)</li><li>Passion for the luxury/fashion industry</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Inspiring individuality with innovative craft since 1966, creativity lies at the heart of Bottega Veneta.
Born in Vicenza, the house is rooted in Italian culture yet maintains a global outlook.
An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

Bottega Veneta

History

Louise Trotter

Discover Bottega Veneta job offers

BOTTEGA VENETA Stock Associate, San Francisco

BOTTEGA VENETA Global Client Engagement Director

BOTTEGA VENETA Client Advisor, Las Vegas Crystals

BOTTEGA VENETA CRM Campaign Intern