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 | Kering

Founded in 1961, Saint Laurent is one of the most prominent fashion houses of the 20th century.

History

Anthony Vaccarello’s collections are a sophisticated tribute to Paris, the atelier and the savoir-faire, conceived with a modern prospective.

Anthony Vaccarello

Discover Saint Laurent job offers

Are you passionate about Luxury? Join our team today! 
Click below to discover all our job opportunities at Saint Laurent.&nbsp;

<div><h3>ROLE</h3></div><div><div><div><div><div><h3></h3></div><div><div><div><div>You will be responsible for promoting brand engagement and loyalty to customers in order to successfully reach business goals.  You will also identify, attract, recruit, develop and retain talent while maintaining compliant with directions from Headquarters and creating a cultivating store culture. <h3>MISSION</h3><ul><li>Ensure professional growth and training of the staff with a coaching approach</li><li>Define targeted quantitative and qualitative goals and ensure they are achieved</li><li>Analyze results, verify daily, weekly, monthly activities and set up yearly assessments: KPIs</li><li>Demonstrate sales leadership for staff by playing an active role on the selling floor</li><li>High sensitivity to customers experience and loyalty</li><li>Manage inventory activities, taking into account related inventory results in collaboration with the Back Office Operation</li><li>Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization</li><li>Ensure that the qualitative standards required by our brand are maintained</li></ul><h3>PROFILE</h3><ul><li>Significant experience in the sale of luxury goods or retail</li><li>4 to 6 years of successful experience in a managerial retail position</li><li>Experience managing a team of at least 10</li><li>Adaptability, openness, risk taking, dynamic, listening abilities, curiosity</li><li>Bachelor’s Degree preferred</li><li>Knowledge of Concur expense reporting is a plus</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div></div></div></div></div>

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

PURPOSE OF THE POSITION:  A Client Advisor contribute actively to the store sales and key indicators achievement.They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.MISSIONS &amp; RESPONSIBILITIES<ul><li>Provide an outstanding client and after-sale service to all visitors and clients</li><li>Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests</li><li>Cultivate a robust client portfolio to secure a proactive and growing business</li><li>Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach</li><li>Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture</li><li>Show a transparent and genuine attitude with the client and create a unique connection with them</li><li>Communicate in a professional and authentic way, with clients and colleagues</li><li>Effectively use all the available tools to optimize business opportunities</li><li>Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit</li><li>Adhere to all company policies and operational procedures and follow them</li></ul>PROFILE<ul><li>A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion &amp; accessory retail, in customer service or in luxury hospitality</li><li>Have personal taste and passion for the fashion culture, like to create personalized looks</li><li>Have a natural business mindset and an entrepreneurial spirit</li><li>Open-minded and looking for a company valuing audacity and authenticity</li><li>Strong team spirit to achieve common goals</li><li>At ease with using tools and applications, learns fast with new technologies</li><li>Motivation to work in a fast-paced environment, able to multitask &amp; prioritize</li><li>Proactive, enthusiastic, &amp; with a problem-solving attitude</li><li>Excellent written, oral &amp; listening skills, in English and local language</li><li>Embrace change and see it as an opportunity to grow and develop</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

ABOUT SAINT LAURENT 

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.  Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.  

ROLEReporting to the Store Director, the Department Manager is a professional in the category they oversee and is responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved. He/she represents the company and is a proactive sales professional who operates according to the policies fixed by the Store and Assistant Director. He/ She leads, motivates, coaches the team of the Department, is responsible of his/ her Department staff development and of their assigned target and tasks achievement.MISSIONA Business developer:Assure the recruitment, development and retainment of customersImplement action plans defined with the HQ and Store director and guarantee follow up at store levelCommunicate high quality relevant feedback and reporting to the Assistant Store Director / Store Director or staffA Talent Leader and Developer:Create and maintain a positive and motivating work environmentMotivate and challenge the team on a daily basis in your departmentA Brand Promoter:Promote the culture of the brand internally and externallyBuild a network of people who have an impact on local and international luxurybusiness in order to promote customer loyalty, especially with Top Clients and VIPs.Ensure store atmosphere upholds brand imageA Process Manager:Ensure that all the processes are in compliance with legal, safety, internalrequirements, sustainability, HR and stock organizationChallenge current processes to ensure efficiency and effectiveness in yourdepartmentPROFILE<ul><li>Commitment to take part in an innovative project</li><li>Product sensitivity and a strong market and fashion trends knowledge, a good general culture level</li><li>Significant experience in the sale of luxury goods or retail: customer portfolio</li><li>Managerial experience (Ability to provide constructive, straightforward feedback and coach your team to success)</li><li>High sensitivity to customers experience and loyalty</li><li>Precision, organizational skills</li><li>Being organized and able to prioritize tasks based on the needs of the business</li><li>Adaptability, openness, listening abilities, curiosity</li><li>High availability, responsiveness</li><li>Product and Fashion sensitivity</li><li>Excellent interpersonal skills and a passion for providing excellent customer service</li><li>A positive attitude and a willingness to learn and improve</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

RoleReporting to the Assistant Store Director the Department Manager is a professional in the category they oversee and is responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved. He/she represents the company and is a proactive sales professional who operates according to the policies fixed by the Store and Assistant Director. He/ She leads, motivates, coaches the team of the Department, is responsible of his/ her Department staff development and of their assigned target and tasks achievement.MissionA Business developer:Assure the recruitment, development and retainment of customersImplement action plans defined with the HQ and Store director and guarantee follow up at store levelCommunicate high quality relevant feedback and reporting to the Assistant Store Director / Store Director or staffA Talent Leader and Developer:Create and maintain a positive and motivating work environmentMotivate and challenge the team on a daily basis in your departmentA Brand Promoter:Promote the culture of the brand internally and externallyBuild a network of people who have an impact on local and international luxurybusiness in order to promote customer loyalty, especially with Top Clients and VIPs.Ensure store atmosphere upholds brand imageA Process Manager:Ensure that all the processes are in compliance with legal, safety, internalrequirements, sustainability, HR and stock organizationChallenge current processes to ensure efficiency and effectiveness in yourdepartmentProfile<ul><li>Commitment to take part in an innovative project</li><li>Product sensitivity and a strong market and fashion trends knowledge, a good general culture level</li><li>Significant experience in the sale of luxury goods or retail: customer portfolio</li><li>Managerial experience (Ability to provide constructive, straightforward feedback and coach your team to success)</li><li>High sensitivity to customers experience and loyalty</li><li>Precision, organizational skills</li><li>Being organized and able to prioritize tasks based on the needs of the business</li><li>Adaptability, openness, listening abilities, curiosity</li><li>High availability, responsiveness</li><li>Product and Fashion sensitivity</li><li>Excellent interpersonal skills and a passion for providing excellent customer service</li><li>A positive attitude and a willingness to learn and improve</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Saint Laurent

History

Anthony Vaccarello

Discover Saint Laurent job offers

SAINT LAURENT Store Director

SAINT LAURENT Client Advisor

SAINT LAURENT Department Manager

SAINT LAURENT Department Manager