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 | Kering

With the launch of our Kering Keys programs, we continue our commitment to building a workplace where diverse talent flourishes. Designed for open-minded, audacious, and ready-to-learn graduates, Kering Keys programs combine tailored learning with diverse experiences in management or in retail, empowering graduates to gain a strategic vision of Luxury.

Kering Keys Retail is the first program in France dedicated to graduating students, BAC+2 or higher, looking to develop a career in luxury retail. This dynamic program provides exposure to the unique, creative environments of our Houses and combines rotations across key retail functions. &nbsp;

Kering Keys Retail program

Kering Keys Management provides ambitious graduates with practical experience of key business functions. Graduates quickly take on new responsibilities and acquire in-depth knowledge of our Group as well as a comprehensive vision of Luxury.&nbsp; &nbsp;

Kering Keys Management program

Our vision, our ambition, our values, our Houses. Discover what creates the Kering world.

BALENCIAGA - Alternance Assistant Achat Retail Europe (F/H)Description de posteNous sommes actuellement à la recherche d’un(e) apprenti(e) achat retail Europe à compter de décembre 2024, pour une durée de 9-12 mois.Votre opportunité Rattaché(e) au service achat retail Europe, vous assistez l&#39;équipe au quotidien dans différentes missions. Votre contribution <ul><li>Suivi des Best/Slow Seller de chaque zone ;</li><li>Analyses des ventes et des stocks, analyses qualitatives et quantitatives des produits, répartition entre boutiques et gestion de la logistique ;</li><li>Suivi des livraisons et des retours ;</li><li>Gestion des réassorts ;</li><li>Saisie des commandes ;</li><li>Support au personnel des différents points de vente ;</li><li>Support à l’équipe achat.</li></ul>Vous êtes<ul><li>Doté(e) d’un excellent relationnel ;</li><li>Rigoureux(se) et autonome et disposez également de très bonnes capacités d’adaptation et d’analyses ; </li><li>Doté(e) d&#39;un sens du service développé ;</li><li>D’une grande sensibilité produit et mode ;</li><li>Confirmé(e) en anglais, et vous maîtrisez le Pack Office. </li></ul>Pourquoi nous rejoindreBalenciaga s’engage à favoriser votre développement professionnel au sein de la Maison et du groupe Kering. Nous encourageons nos managers à créer des équipes performantes qui ont le souci de l’excellence. Nous accompagnons chacun de nos collaborateurs pour qu’ils expriment tout leur potentiel dans un environnement de travail stimulant et épanouissant.Engagement pour la Diversité Balenciaga s’engage en faveur de la diversité au sein de ses équipes. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyance religieuse, orientation sexuelle… - enrichit le lieu de travail et l’expérience de nos clients. Résolument pour l’égalité des chances, nous accueillons toutes les candidatures et sélectionnons nos talents sur la base des compétences recherchées et des valeurs de notre marque. Notre objectif est de vous accompagner vers la réussite. Dans le cadre de notre processus de recrutement, nous échangerons avec vous sur la meilleure manière d’exceller dans notre Maison.

BALENCIAGA - Alternance Assistant Achat Retail Europe

A propos de nous 

Cristóbal Balenciaga fonde sa Maison en 1917 dans son pays natal, l’Espagne. En 1937, il établit sa marque à Paris et y conçoit ses collections jusqu’en 1968. Cristóbal Balenciaga, en tant que Couturier, proposait une création exigeante et avait la réputation de ne faire aucun compromis ce qui lui valut d’être désigné par Christian Dior comme « le maître à tous » et comme « le couturier des couturiers » par Gabrielle Chanel. Les formes ultra-modernes sont devenues la signature de la Maison.

Si l’identité de la Maison est avant tout ancrée dans son prêt-à-porter conceptuel, ses collections de maroquinerie, chaussures et autres accessoires connaissent également un succès mondial. Les sacs de la Maison sont d’ailleurs devenus des icônes de la maroquinerie d’aujourd’hui. Lancées pour l’Été 2017, les collections prêt-à-porter Homme Balenciaga ont rapidement été couronnées de succès à l’international.

Depuis octobre 2015, Demna est directeur artistique et conçoit l’ensemble des collections de la Maison.

La Maison Balenciaga, qui appartient au Groupe Kering depuis 2001, est l’un des noms les plus influents du monde de la mode.

BALENCIAGA Assistant Store ManagerWe are currently seeking a Manager who will report to the Store Manager for our store in Hamburg, Neuer Wall. Your opportunityAssistant Store Manager leads store sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines. They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store to its full potential. They actas a representative of the Store Manager and thus fulfils all the tasks given by HQ/HO and Store Manager.How you will contribute<ul><li>Develop and maintain strong business relationships with all relevant internal and external stakeholders to maximise business opportunities and working efficiencies</li><li>Assist the Store Manager in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store</li><li>Support the Store Manager in achieving targeted quantitative and qualitative goals</li></ul>Talent leadership and development:<ul><li>Create and maintain a positive work environment, consistent with Balenciaga behaviours</li><li>Identify, attract, recruit, develop and retain talent</li><li>Support the Store Manager in creating a team whose activities are always motivated, competent and up to date in the fashion and luxury industries</li></ul>Brand promotion:<ul><li>Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally</li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time</li><li>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VICs</li><li>Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICs</li></ul>Process management:<ul><li>Ensure that all the processes are compliant with legal, safety, security, internal requirements, sustainability, HR guidelines</li><li>Ensure execution of Retail Excellence guidelines in the store</li><li>Support the Store Manager in managing inventory activities and warehouse stock</li><li>Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness</li></ul>KPIs (including but not limited to)<ul><li>Business: sales density, conversation rate, UPT, cross selling rate, transactions</li><li>Team: sales productivity, training completion rate, turnover rate</li><li>Client: local retention rate, CEE</li><li>Process: CRM, Omnichannel, back of house</li></ul>Who you are<ul><li>You have significant experience in team management, in store management and in the sale of luxury products; </li><li>You have good social skills and a very good ability to listen, a strong sense of responsibility; </li><li>You are willing and responsive; </li><li>You are service-oriented and persuasive; </li><li>You must have a customer portfolio and know local customers; </li><li>You have a good knowledge of IT tools and a keen sense of product and fashion culture; </li><li>You have worked in a fast past environment; </li><li>Your English must be fluent and ideally a second language; </li></ul>Why work with us?This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.

While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.

Since October 2015, Demna has designed both men’s and women’s collections as the artistic director.

The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

<div></div><div><div><div><div>Key Accountabilities <ul><li>Serve clients accordingly with the Gucci selling ceremony</li><li>Provide an exceptional client experience by greeting, listening and assisting all clients; demonstrating excellent knowledge of the products as well as the Gucci history and heritage</li><li>Guarantee cross and up-selling for all product categories</li><li>Advise clients appropriately discussing giving them advice on fashion trends and developments in the luxury market. Always showing passion for fashion and luxury products</li><li>Build and strengthen trust based relationships with clients, dealing with different cultures and personalities always putting the clients at ease</li><li>Ensure qualitative monitoring and updating of customer information, according to the Company tools (CRM), in order to retain actual customers and detect new high potential ones</li><li>Ensure the achievement of individual and Store goals; always acting with a sense of urgency</li><li>Be an agile and collaborative team player, proposing creative and effective solutions</li><li>Contribute to managing the visual display of the products in accordance with the Gucci visual standards</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures</li><li>Ensure the products replenishment and physical inventory of merchandise</li><li>Follow Company grooming in accordance with Gucci standards and policies</li></ul>Key Requirements <ul><li>Proven experience in a similar role within a luxury fashion retail company</li><li>Proven ability to drive and exceed individual and store result</li><li>A genuine and deep passion for fashion, trends and luxury</li><li>An interest in clienteling and a creative approach to improving this</li><li>Excellent commercial awareness</li><li>High flexibility and the ability to adapt to different customers</li><li>A Team-player mentality</li><li>Strong communication skills</li><li>The ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge</li><li>Fluency in an additional language would be advantageous</li></ul></div></div></div></div>

Role Mission 

To provide Clients with top quality service by meeting their needs and exceeding their expectations. As Client Advisor you will increase the brand loyalty by communicating as a “Gucci ambassador" the philosophy and the culture of the Brand.

BALENCIAGA Assistant Store ManagerWe are currently seeking an Assistant Store Manager who will report to Store Manager for our store in Brussels.Your opportunityAssistant Store Manager leads the store and sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines. They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store to its full potential. They acts as representative of the Store Manager and thus fulfils all the tasks given by HQ/HO and Store Manager.How you will contributeBusiness development:<ul><li>Develop and maintain strong business relationships with all relevant internal and external stakeholders to maximise business opportunities and working efficiencies</li><li>Assist the Store Manager in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store</li><li>Support the Store Manager in achieving targeted quantitative and qualitative goals</li></ul>Talent leadership and development:<ul><li>Create and maintain a positive work environment, consistent with Balenciaga behaviours</li><li>Identify, attract, recruit, develop and retain talent</li><li>Support the Store Manager in creating a team whose activities are always motivated, competent and up to date in the fashion and luxury industries</li></ul>Brand promotion:<ul><li>Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally</li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time</li><li>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VICs</li><li>Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICs</li></ul>Process management:<ul><li>Ensure that all the processes are compliant with legal, safety, security, internal requirements, sustainability, HR guidelines</li><li>Ensure execution of Retail Excellence guidelines in the store</li><li>Support the Store Manager in managing inventory activities and warehouse stock</li><li>Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness</li></ul>KPIs (including but not limited to)<ul><li>Business: sales density, conversation rate, UPT, cross selling rate, transactions</li><li>Team: sales productivity, training completion rate, turnover rate</li><li>Client: local retention rate, CEE</li><li>Process: CRM, Omnichannel, back of house</li></ul>Who you are<ul><li>Sustained proven experience in a managerial position</li><li>Significant sales experience in the luxury retail industry</li><li>Proven experience in successfully managing a team</li><li>High sensitivity to client experience and loyalty</li><li>Exceptional client service and interpersonal skills</li><li>Precise, innovative, organised, adaptable, dynamic</li><li>Highly available and responsive with a natural curiosity</li><li>Product and Fashion sensitivity</li></ul>Why work with us?This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Balenciaga is committed to supporting your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

BALENCIAGA Assistant Store Manager 

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968.Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “ The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.

While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful. 

Since October 2015, Demna has designed both men’s and women’s collections as the artistic director.

The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

<div>ROLE</div><div><div><div><div><div><div><div><div><div><h3></h3></div><div><div><div><div>You will be responsible for promoting brand engagement and loyalty to customers in order to successfully reach business goals.  You will also identify, attract, recruit, develop and retain talent while maintaining compliant with directions from Headquarters and creating a cultivating store culture. <h3>MISSION</h3><ul><li>Ensure professional growth and training of the staff with a coaching approach</li><li>Define targeted quantitative and qualitative goals and ensure they are achieved</li><li>Analyze results, verify daily, weekly, monthly activities and set up yearly assessments: KPIs</li><li>Demonstrate sales leadership for staff by playing an active role on the selling floor</li><li>High sensitivity to customers experience and loyalty</li><li>Manage inventory activities, taking into account related inventory results in collaboration with the Back Office Operation</li><li>Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization</li><li>Ensure that the qualitative standards required by our brand are maintained</li></ul><h3>PROFILE</h3><ul><li>Significant experience in the sale of luxury goods or retail</li><li>4 to 6 years of successful experience in a managerial retail position</li><li>Experience managing a team of at least 10</li><li>Adaptability, openness, risk taking, dynamic, listening abilities, curiosity</li><li>Bachelor’s Degree preferred</li><li>Knowledge of Concur expense reporting is a plus</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div></div></div></div></div></div></div></div></div>

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

How you will contribute<ul><li>Provide best service to customers and introduce the brand</li><li>Achieve sales target</li><li>Improve customers’ reorganization and satisfaction of brand</li><li>Daily check sales amount and stock and ensure its accurate</li><li>Follow company’s policy strictly</li><li>Ensure products’ safety and avoid be stolen and other loss</li><li>Finish the task aligned by line manager in time</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

- ビジネスデヴェロッパー顧客の勧誘、展開、定着を確保本部とストアディレクターが定めた行動計画を実施し、店舗レベルでフォローアップを行うアシスタントストアディレクター/ストアディレクターまたはスタッフに対して質の高い、フィードバック及び報告を行う -タレントリーダーと開発者積極的で意欲のある職場環境を創出し、維持所属部門においてデイリーベースでチームに動機付けを行い、挑戦させる-ブランド・プロモーター&#xff08;顧客&#xff09;内外的にブランド文化を促進させる顧客、特に得意客やVIPのロイヤルティを高めるため、ローカルやグローバルのラグジュアリービジネスに影響力を持つ人物のネットワークを構築ブランドイメージを維持する店舗の雰囲気づくり-プロセス・マネージャーあらゆるプロセスが法的、安全、社内要件、持続可能性、HR、および在庫組織と確実に適合するよう対応所属部門における効率と効果を確保するため、創造力を発揮し現在のプロセスに挑戦する

ABOUT SAINT LAURENT 

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

職務概要/目的：	 部門マネージャーは監督するカテゴリーにおけるプロであり、関係部門に対して割り当てられた定量的かつ定性的な目標を確保するため、顧客に対するブランド取り組みの促進に責任を持つ。
部門マネージャーは会社を代表し、また店舗やアシスタント・ディレクターが設定した方針に従い運営する積極的な販売のプロである。部門マネージャーは、部門チームをリード、動機付け、コーチを行い、所属部門スタッフの能力開発や当該スタッフに割り当てられた目標や職務の達成に責任を持つ。

Job DescriptionRole MissionAs a Gucci Associate Store Director, you will effectively lead and support all activities to achieve store business objectives, demonstrate the unsurpassed service culture and take responsibility for human resource management, while driving associate development. You will perform with high integrity in operations and loss prevention compliance, as well as in visual merchandising presentation. You are a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Associate Store Director, you are expected to represent the brand as the Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.Key AccountabilitiesBusiness Leader<ul><li>Work with the Store Director to drive and maximize sales performance to consistently achieve the overall sales budget objectives, while ensuring operational integrity and monitoring monthly profitability;</li><li>Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided;</li><li>Manage and support stock levels through direct communication with key business departments to maximize full price selling and maintaining a high sell through, as well as alignment with new product launches;</li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and seasonal strategy by partnering with the appropriate internal departments for product support;</li><li>Clearly understands company set KPI’s and exhibits the ability to identify strategies when performance standards are not met;</li><li>Represent the Gucci image through appropriate wardrobe and presence per the company grooming standards.</li></ul>Client Development<ul><li>Lead the team to consistently establish client relationships and propose local events through continuous networking;</li><li>Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty;</li></ul><ul><li>Support the development, implementation, and execution of company CRM initiatives by providing action plans to the team;</li><li>Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities;</li><li>Monitor monthly CRM database reporting.</li></ul>Operations<ul><li>Partner with the Store Director to recap monthly store performance in end-of-month format and report current business trends to cover every aspect of the business, including competitor performance;</li><li>Adhere to and enforce all company policies and procedures including Operations, Human Resources, and security standards;</li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target;</li><li>Process incoming and outbound merchandise requests and shipment daily;</li></ul><ul><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees;</li><li>Support and maintain visual merchandising standards set by world-wide headquarters;</li><li>Maintain full organization of company assets per the back-of-house and front-of-house guidelines provided by headquarters.</li></ul>Talent Management<ul><li>Support the Store Director with monthly coaching/counseling sessions with associates to review performance and provide timely feedback;</li><li>Assist with the performance check-in process for all store employees and set annual employee goals;</li><li>Partner with the Store Director to identify and create action plans for low performers and build succession plans for high talent;</li></ul><ul><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping;</li><li>Support a consistent and branded onboarding experience for all new hires;</li><li>Manage the allocation of staff resources and schedule to effectively drive sales and maintain a high standard of customer service.</li></ul>Key Requirements<ul><li>Minimum of 4-6 years of sales management experience in retail, luxury retail, or service-related industry;</li><li>Bachelor’s Degree is preferred;</li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team;</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;</li><li>Must possess an entrepreneurial vision;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage multiple tasks in a fast-paced environment;</li><li>Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook;</li><li>Commercial awareness and strong business acumen;</li><li>Strong verbal and written communication skills;</li><li>Excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which includes evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment, and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations. EOE M/D/F/V

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role MissionAs a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Lead Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.Key AccountabilitiesTeam<ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul>Client <ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li></ul><ul><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul>Operations<ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li></ul><ul><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul>Key Requirements<ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

Role MissionAs a Gucci Lead Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Lead Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.Key AccountabilitiesTeam<ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul>Client <ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li></ul><ul><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul>Operations<ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li></ul><ul><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul>Key Requirements<ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – ColoradoFor individuals assigned and/or hired to work in Colorado, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $16.50 USD to $18.50 USD. Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

Role MissionThe Gucci Security Specialist will support the store management team in leading the loss prevention responsibilities of providing a safe work environment while protecting the company assets. This role will also ensure the store maintains compliance with all security and loss prevention policies through training and auditing.Key Accountabilities<ul><li>Prevent losses through the teamwork and training with retail management and staff;</li><li>Handle emergency/crisis incidents while ensuring the safety and security of all store team members and clients;</li><li>Develop strategies to achieve and maintain shrink results that meet company expectations;</li><li>Support the vetting, training, scheduling, and overall management of vendor guards;</li><li>Participate in store meetings and conduct one-on-one trainings with the store team members to raise awareness of loss prevention and safety policies, procedures, and standards;</li><li>Partner with management to ensure that merchandise is protected in accordance with loss prevention sensoring and cabling directives;</li><li>Maintain a strong presence on the selling floor; </li><li>Support management team on completion of theft incidents, cash discrepancies investigations, and safety related reporting;</li><li>Foster and maintain professional partnerships with store team members;</li><li>Develop relationships with local law enforcement and LP/Security partners;</li><li>Ensure proper functioning of all store security systems such as CCTV, EAS, and Access Control;</li><li>Assist Regional Security Manager with special projects;</li><li>Support with all health and safety measures;</li><li>Assist management with the organization, preparation, and execution of physical inventories;</li><li>Proactively monitor store controls to identify potential dishonest employees.</li></ul>Key Requirements<ul><li>2&#43; years loss prevention and/or security-related work experience;</li><li>Strong verbal and written communication skills;</li><li>Ability to quickly and confidently evaluate circumstances and make timely decisions; </li><li>Experience in driving successful Loss Prevention, safety/fire/accident reduction &amp; fraud prevention programs.</li><li>Must be a self-motivated individual who can be successful in a fast-paced environment, with minimal supervision;</li><li>Flexibility for scheduling to meet business needs.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder <ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner <ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder <ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – New YorkFor individuals assigned and/or hired to work in New York, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $23.00 USD to $27.00 USD. EOE M/D/F/V

HOW YOU WILL CONTRIBUTE<ul><li>Ensure the achievement of individual sales and store goals, enhancing and developing the business</li><li>Provide an exceptional customer service experience and demonstrate a strong knowledge of the products as well as Balenciaga history and message in accordance with Balenciaga’s client journey</li><li>Maintain an active, accurate, and organized client book with meaningful data you have captured, contact clients regularly and provide appropriate follow-up on all sales or client requests</li><li>Procure information about current trends and fashion history and weave into selling ceremony to discuss with clients and provide advice</li><li>Participate in a team environment; foster open and constructive communication with team members, being always collaborative and proposing effective solutions</li><li>Contribute to the execution of daily operational tasks per company directives</li></ul>WHO YOU ARE<ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role, exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s West Edmonton team as a Sales Associate who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales Associate who will report to the Store Director. 

YOUR OPPORTUNITY 

The Balenciaga Sales Associate is responsible for providing our customers with top quality service by meeting their individual needs and expectations. This person will serve as a brand expert, promoting both the philosophy and values of Balenciaga.