BALENCIAGA Assistant Retail Performance Manager, Hong Kong & Macau

How you will contribute

• From strategy through execution develop retail implementation and launch tactics. Design principles to create best in class operations standards and compliance practices that support in delivering continued improvement, productivity optimization, and consistent client experience as business operations evolve and increase in complexity.
• Acquire necessary internal/ external data from all channels to enrich analysis combined with market insight and business result for action plan creation on regular basis.
• Sales strategy formation for store and individual to anchor big sales and recommend value added activities that will increase individual UPT, promotes cross-selling of categories, increase retention and return rate of client.
• Collaborate with local and HQ functions in special initiative for in-store activation, well-versed with best practices and sharing with Regional and HQ team.
• Liaise with Landlord on mall promotion and provide the best scenario for management decision making

Who you are

• Minimum 4 years progressive experience of Store Operations Management, Retail Analytics, Project Management, KPIs in a luxury company
• Strong critical thinking and analytical skills, with ability to consolidating large amount of data and information
• Practical and hands-on experience of HK and Macau market with a proven track record of effective initiative implementation and the ability to drive business goals via strategy business planning
• Organized, detail-oriented with love of troubleshooting and problem solving and capable of working under pressure and meeting short deadlines
• Good team player with proven ability to partner with business leaders and develop tactics to achieve sales and contribution objectives and the efficient use of the resources
• Excellence in communication and presentation skills
• Good command of written and spoken English and Cantonese
• Proficiency in Microsoft Word, Excel, PowerPoint and Chinese Word Processing

Why work with us?

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.   

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.