KERING Senior Network Engineer

The role requires in-depth technical knowledge of infrastructure in networking including LAN, WAN, WiFi, VoIP and security. This person has to be very collaborative, working closely not only with the MIS teams in the region but also with vendors and suppliers, other business units, brands within the group company and the global MIS teams in EMEA. Requires experienced project management skills as well as open minded communication capability in English, Cantonese and Mandarin. Be responsible for designing, setting up & handling daily administrations of the group network environment, with ad-hoc troubleshooting of large scale MNC IT network. To support system and project implementation including vendor and project management to meet business requirements. Responsible for handling the documentation of operation procedures in compliance and audit processes.

DUTIES AND RESPONSIBILITIES

Under the direction of the Regional Network Manager, to be involved in MIS activities relating to all aspects of Infrastructure (network, WiFi, servers, data center, telephony etc.) as a part of MIS Team servicing all Luxury Group brands as well as Lifestyle divisions in APAC, including Japan.

• Primary responsibility will be to manage the Network (WAN, LAN, Security, Wireless and VoIP) with regional requirements, working within the Global and Regional guidelines

• Lead the project on LAN refreshment including replacing legacy switch and access points with Cisco brands product.   The scope covers all offices, stores and warehouses for the entire APAC

• Working with local MIS team in order to apply new VLAN and IP schema in every site by following the guidelines given by the Regional Network Team

• Deploying the new Cisco wireless technology in every site with local MIS teams and following defined standards in different types of sites (offices, stores and warehouses)

• Using the Wireless LAN Controller to manage all APs and able to convert them from Autonomous and Lightweight mode

• Detail the operation procedures on MLAN and MWLAN

• Plan, manage and deliver various infrastructure related network projects under the direction of the Regional Network Manager

• Support day-to-day business activities and tier 3 supports related to the Infrastructure and Network areas.

• Able to setup test lab for new solutions or PoCs provided by vendors or using it for troubleshoot existing issues

• Manage Change Requests and Change Controls

• Analyze and validate existing systems, and create standards to govern technical procedures and designs

• Manage and audit proper security measurements over the regional network estate

• Developing user manuals to aid the deployment of new technology and solutions

• Continuously improve support operations and processes while effectively controlling costs

• Able to communicate effectively with vendors and business partners in English and internal teams with English and Mandarin

• Willing to work in non-office hours

• Occasional overseas travel may be required

QUALIFICATIONS

CRITICAL COMPETENCIES

• Network (LAN, WAN, VoIP, WAE, WIFI, VPN, Access Point, L2/3 Switch) Hands-on installation experience - Cisco Certification is desired (CCNP)

• Strong analytical and issue resolution skills

• Strong collaborative and team coordination skills

• Strong Written and verbal English skills

• Vendor control / management experience

• Effective project management capabilities

• Innovative problem solving, design and testing skills

• Must be able to work in a fast paced environment

• Must be well organized and able to work under pressure

• Good interpersonal skills with a service orientated approach

• Must be able to work well individually as well as with a team

• Flexible approach to working hours

EXPERIENCE

[MANDATORY]

• Bachelor's degree in Computer Science, IT or related field or equivalent in education and experience

• 6+ years of total IT experience

• 3 years experience as a network engineer in retail / luxury brand company or MNCs

• Experience in managing Cisco WLC and Cisco Prime / WCS in regional firm previously

• Experience in managing Cisco routers as well as L2/L3 switch, including the legacy types

• Experience in Cisco TACAS

• Experience in Network Monitoring System

• Experience in DNS/DHCP product such as IPAM

• Knowledge in Cisco ASA and Checkpoint

• Knowledge in Juniper SSL-VPN

• Knowledge in F5 Load-balancer

• Knowledge in Riverbed WAN accelerator

• Knowledge in Cisco / Polycom IPT

• Knowledge in Polycom / Tandberg VC

• Demonstrated ability to solve complex problems independently and to generate innovative solutions over a large scale network

• Ability to conduct cost/benefit analysis

• Track records of meeting or exceeding deadlines in uncertain environments

• Ability to work effectively in a team environment with aggressive deadlines and multiple priorities

 [PREFERRED]

• Worked in a medium to large MNC

• Familiar with business operations in the retail industry

TECHNICAL SKILLS AND KNOWLEDGE

[MANDATORY]

• CCNP

• CCSA

 [PREFERRED]

• Juniper Certification

• CISSP

• CCSE