BOTTEGA VENETA Store Manager (m/f/d) Vienna

We are currently seeking a Store Manager for our Store in Vienna who will report to the Retail Manager DACH

ROLE MISSION

As the store prepares to unveil an enhanced retail environment, this role offers the opportunity to inspire the team, elevate the client experience, and help shape the next chapter of the store's success. Through strong leadership and commercial excellence, the Store Manager will play a key role in bringing this vision to life.

KEY ACCOUNTABILITIES

DRIVING SALES

• Guarantees the achievement of Team/Individual Sales and clienteling Targets
• Maximizes the business potential of the store and sales by department (category) in line with Company strategy
• Drives the team to be daring by ensuring they cross sell and use selling techniques to maximize opportunities
• Monitors product sell through, assessing trends of best sellers and reacting to stock levels in the store providing commercial proposals
• Facilitates implementation of product/ sales strategies.

CLIENT EXPERIENCE

• Represents Bottega Veneta fully, creating connections and developing a strong client portfolio
• Helps the team to create an engaging and emotional client experience offering best in class service in alignment with company standards
• Builds effective and lifetime relationships with new and existing customers

PEOPLE MANAGEMENT

• Acts as a mentor and a strong staff motivator, building teamwork and retaining the staff in store
• Engages and motivates the team to strive towards a common goal
• Helps the team exceeds results by coaching, supporting, influencing, and delegating 

STORE OPERATIONS

• Maintains the stability and reputation of the Brand by complying with legal requirements
• Guarantees to follow Company policies and procedures, and ensures team members are informed accordingly

FURTHER REQUIREMENTS

• Minimum of 5 years of sales management experience in retail, luxury retail, or service-related industry.
• A business-driven professional with a deep understanding of client development and high-end customer service as well as strong sense of luxury
• A brand ambassador who embodies the sophistication and heritage of Bottega Veneta and embrace the brand image
• Excellent organizational and problem-solving skills, as well as strong results orientation
• Strong analytical – numerical sensitivity and competence in the management of budget
• Talented in managing, inspiring, coaching and motivating a team
• Strong communication skills, engaging, positive and team-player mentality
• Fluency in English and German is mandatory, any other language is considered a plus