KERING UK Customs Operations Specialist

Your opportunity

Kering is seeking a UK Customs Operations Specialist to manage and support all customs-related activities linked to the United Kingdom market.

Based in Trecate (Italy HQ) and reporting directly to the ECommerce & UK Operations Customs Coordinator, the role will act as a key operational and compliance reference, working closely with both Italy and UK teams as well as external brokers.

This position combines high-volume operational execution, compliance controls, and continuous improvement initiatives, ensuring full alignment with HMRC requirements and internal standards.

How you will contribute

1. Customs Operations Management

• Manage daily UK import/export customs operations across multiple brands and brokers
• Oversee key flows, including:
  • Preparation of customs instructions
  • Returns and Return Goods Relief (RGR)
  • Pre-shipment customs validation for high-priority flows (e.g. fashion shows)
  • CITES permits management, ensuring full traceability and compliance
• Ensure structured reporting and data consolidation
• Support compliance, audit, and risk mitigation activities
• Maintain continuous interaction with brokers and cross-functional teams

2. Reporting & Data Analysis

• Produce and maintain key reporting:
  • MSS Monthly Import Report (HMRC data consolidation across 14 entities)
  • FTA Savings Report (duty savings through preferential origin)
  • RGR Savings Reporting (quarterly)
  • Annual Customs Activity Report (multi-brand consolidated view)
• Analyze customs data to identify inefficiencies and cost-saving opportunities

3. Issue Resolution & Continuous Improvement

• Manage operational issues and escalations with brokers and internal stakeholders
• Drive corrective actions and process improvements
• Contribute to ongoing projects and initiatives
• Support VAT recovery processes (e.g. HMRC amendments, UPS flows)

Who you are

• Experience: Minimum 2 years in customs operations, with knowledge of UK customs (HMRC), import/export processes, FTA, RGR, CITES, and VAT
• Language: Fluent English (mandatory) for daily interaction with UK stakeholders
• Core Skills: Strong problem-solving mindset, proactive approach, and sense of ownership
• Capabilities: Excellent organizational and analytical skills; ability to manage high workload and multiple priorities

Why work with us?

This position offers the opportunity to:

• Play a central role in managing UK customs operations
• Contribute to strategic improvement initiatives in a complex international environment
• Gain exposure to multi-brand luxury operations within Kering
• Combine operational execution with analytical and compliance responsibilities

Kering is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, and religion—enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

What we offer

CCNL Applied: National Collective Labour Agreement per gli Addetti alle Industrie Manifatturiere delle Pelli e Succedanei e Ombrelli e Ombrelloni

Indicative starting compensation: 29 000€ gross yearly; annual bonus opportunity according to company internal agreement

Benefits: in addition to those provided under the applicable National Collective Labor Agreement and by law, further benefits and initiatives may be offered in accordance with company policies (e.g. company canteen, welfare ect...)