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06/30/2026
We are currently seeking a Department Manager who will report to the Store Director as part of our dynamic team in Vienna.
MISSION
You are a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals.
You represent the Company and are a proactive Sales professional who guarantee compliance with all procedures set by the Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.
Demonstrate sales leadership for staff by playing an active role on the selling floor: VIC/VIP relationship
Supervise sales to ensure customer satisfaction, engagement
Keep relevant with market and fashion trends
Create and maintain a positive work environment
Ensure that the qualitative standards required by our brand are maintained
PROFILE
Ideally a university graduate with at least 6 years of retail sales/ store operations experience, which at least 2 at supervisory/managerial level
Commitment to take part in an innovative project
Significant experience in the sale of luxury goods or retail
High sensitivity to customers experience and loyalty
Exceptional interpersonal skills, persuasiveness
Precision, organizational skills
Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
High availability, responsiveness
Product and Fashion sensitivity
Mastering computer skills (Word and Excel)