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    10/26/2023

    GUCCI Client Advisor

    Gucci - Regular
    Singapore - Singapore



    Key Accountabilities
    Sales & Client Service
    • Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
    • Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
    • Proactive achievement of monthly sales objectives
    • Follow-up on client enquiries and requests, including after sales services, proactively and independently
    • Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs
    • Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
    • Exercise team work and collaboration to ensure that client needs are placed at top priority

    Operations
    • Adhere to all in-store SOPs
    • Assist with cashiering and daily closing settlement
    • Stocks receiving and packing in the respective categories assigned
    • All other related duties as assigned by the Store Manager
    Inventory Control
    • Conduct category scans for inventory purposes
    • Assist with stock maintenance and cycle counts
    • Replenishment of display merchandise as required


    Key Requirements
    • Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
    • Customer service oriented and driven in sales
    • Independent individual with strong decision making skills
    • Inquisitive mindset with the ability to engage
    • Passionate in growing a career within the luxury fashion industry

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