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Are you fearless in the face of a challenge? Are you tenacious? Do you have the ambition and work ethic for a successful career in luxury? If so, we want you on our team. We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business.&nbsp; Explore our job opportunities and join the world’s most influential luxury Group

Your opportunityAbility to deliver good sales performance through exceptional standard of luxury excellence, develop new loyal customers and retain existing customers.How you will contribute<ul><li>Maximize sales performance, achieve assigned boutique team target and KPIs</li><li>Deliver luxury and caring customer service, build customer relationship and loyalty</li><li>Handle customer enquiries and complaints, ensure issues are resolved to the satisfaction of customers and company</li><li>Support boutique operation and ensure all aspects at top quality</li><li>Follow company compliance, to conduct regular stock checks and assist the annual stock take</li></ul>Who you are<ul><li>Prior experience in luxury retail or premium jewelry brands is preferred</li><li>Excellent communication, customer service and interpersonal skill</li><li>Enthusiastic team player, friendly personality with can-do attitude</li><li>Immediate availability is preferred</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Synonymous with creativity and character on the international jewelry scene, Pomellato was established in Milan in 1967 and was the first to introduce the prêt-à-porter philosophy to the world of jewelry. Pomellato collections broke the mold of traditional jewelry creating a distinctive style for unconventional, contemporary women. Handcrafted by expert goldsmiths, the creations are unique in their blend of colorful stones, stone cutting and setting methods and have built a consistent, iconic style over time. Pomellato is part of the global Luxury group Kering, which develops an ensemble of luxury houses in fashion, leather goods, jewellery and watches.

Our Opportunity:We are currently looking for a Boutique Manager for our Palacio de Hierro - Polanco Flagship location, who will drive sales, motivate sales staff, establish and maintain customer service, and is accountable for the operation of the store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resources management, training and supervising staff.How you will contribute:Sales:Drive the achievement of store’s sales and KPI targets established by Senior ManagementFunctions as role model to staff by performing all store functions as necessary, demonstrating professional demeanor and disciplined work habits, as well as promoting positive attitudes toward customersMotivates the team and contributes personally to building client relationships throughout every step, from recruitment to outreach activitiesEnsure that the exceptional Pomellato client experience is provided throughout every interactionProvides a friendly environment which includes greeting and acknowledging every client, maintaining outstanding standards, solid product knowledge and all other components of customer serviceEstablish personal sales goals for staff and monitor sales performanceBuild a network of people and clients who have an impact on the local and international market in order to develop client baseMinimizes client complaints through effective customer service in accordance with store policy Work with the Retail Manager &amp; Retail Performance Manager in developing and implementing plans to maximize sales and meet or exceed goals and objectivesOperations:Maintains store standards in accordance with corporate policy. Receives and examines deliveries for discrepancies and resolves problems promptlyGenerate ongoing market intelligence; Work with the merchandiser to ensure appropriate merchandise stock levels, merchandise adjacencies and presentations; signing, and assortment in all departments; ensure selling floor is adequately stockedMaintains and stocks inventory, and prices products according to pricing as set forth by the corporate officeReports any theft or suspected theft by clients or employees to the appropriate parties immediatelyCoordinates employee consignments for approval. Oversees employee purchase transactionsBe cost consciousHuman Resources:Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-through and audits, etc.Continually evaluate and react to performance issues and actively recruit sales candidates. Train and develop sales executives in all aspects of the business; direct and monitor training and development for all store personnelPartner with Human Resources department in employees annual performance reviewsInstructs store staff regarding job responsibilities on an ongoing basis. This includes coordinating shipments, repairs, and supply ordering as well as daily duties in the storeProvides sufficient staffing for store needs at all times. All potential new staff must also be interviewed and approved by corporatePrepares and submits time schedules as prescribed by corporate policy. Approves payroll and all time-off requests on a bi-weekly basis.  Submits commissions to the Finance Department on a monthly basis.  Maintain a pipeline of qualified talent through networkingMarketing:Collaborate with the Retail and Marketing team to develop market relevant activitiesIdentify possible opportunities with community outreach programs and share with Retail and Marketing DepartmentPerforms other related duties as assignedThe boutique manager is the primary point of contact for the store and must be readily available for both corporate and the store employees. The store manager must also be available to handle emergency calls involving any possible alarms at the store. Who you are:Excellent oral and written communication skills 5-8 years retail supervisory experience; luxury a plus Self-Starter with a proactive attitudeTeam –oriented worker with excellent interpersonal skills for interacting and networking with customers and senior managementAbility to work varied scheduled, including weekends and holidaysCustomer relations and customer service professionalPreferred SkillsComputer Literacy – Word, Excel, PowerPointPomellato is committed to building a diverse workforce. We believe diversity in all its form enriches the workplace and our customer experience.  It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world.  As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, people of ALL abilities or other characteristics protected by applicable law.​

Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.

our opportunityWe are currently looking for a Sales Associate to join our Pomellato dynamic team based in London Harrods.How you will contributeThe candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador, will develop and recruit clients and will spread the values and the philosophy of our brand, with the aim of maximizing sales.Who you are <ul><li>1-3 y experience in the same position gained in a very customer service focused environment</li><li>Genuine passion for luxury &amp; fashion;</li><li>Strong communication skills and interpersonal sensitivity;</li><li>Excellent negotiation skills;</li><li>Customer oriented;</li><li>Entrepreneurial attitude; </li><li>Positive attitude, enthusiastic and team oriented;</li><li>Well-integrated in the social environment</li><li>Fluent in English (speech &amp; written); knowledge of any other language is greatly appreciated;</li><li>Good knowledge of MS Office and Outlook is also required.</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

About us

Pomellato is the first global luxury Italian fashion fine jeweler, unconventional, colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the prêt-à-porter vision into the world of jewellery, infusing classic tradition with a new twist. Crafted by the hands of expert goldsmiths, its creations heighten colorful gems through innovative stone cutting and setting techniques, which over time have come to define a consistent, unmistakable and iconic style. The mission to bring the jewel out of the safe and wear it every day embodies the attitude and personality of the women who inspire the brand: self-confident, creative, sensual, unconventional. Today Pomellato is a global luxury jewellery brand with over 60 flagship boutiques and corners around the world.

Your opportunityWe are currently seeking a Boutique Supervisor who will report to the Boutique Manager as part of our dynamic team in Singapore.Boutique Supervisor will assist Boutique Manager for overall management of the boutique, staffs, merchandise, and customer-service. The Boutique Supervisor will also be responsible for achieving sales objectives, maintaining, and achieving high operational and merchandizing standards and set target/goals, building highly motivated teams, and developing sales associates into next level to maximize store performance.How you will contribute<ul><li>To develop the overall strategies and initiative for daily shop operations and management</li><li>To ensure sales target (monthly/ yearly) is achieved</li><li>To maximize sales by attracting new customers, and public relations</li><li>To uphold excellent quality, in conjunction with efficient and friendly high standard of customer service delivery</li><li>To establish and implement action plans in cooperation with commercial team</li><li>To be aware of local &amp; surrounding trading environment and its impact on the sales</li><li>To coordinate in-store &amp; promotional events with marketing</li><li>To ensure smooth execution of services taken places at shop and sustain premium brand image</li></ul>Staff Management<ul><li>To train and discipline the staff to reflect business strategy and meet sales goals</li><li>To manage, coach and motivate staff to achieve sales goals and to always perform an excellent customer service</li><li>Assist in recruiting, training, and retaining talents to meet the needs of business</li></ul>CRM / Clientele Management &amp; Development<ul><li>To develop a quantitative and qualitative boutique database through KPIs, daily approach and tracking</li><li>To analysis a proper CRM follow up system to reflect business strategy and meet sales goals through proper use of these data</li><li>To develop a new High Jewelry VIP clientele through support from commercial team</li></ul>Inventory Management<ul><li>To ensure safety and security are all in place including stocks and manpower</li><li>To ensure proper inventory mix matching to market needs by regular feedback</li><li>To monitor merchandise assortment on a regular basis</li><li>To manage healthy stock level and product mix to reflect sales and customer demands</li></ul>Visual Merchandising<ul><li>To follow proper visual presentation guidelines from HQ to project the brand image and benefit sales through better display presentation</li><li>To make sure timely window and interior display changes pro-actively to feature various new items and create excitement</li><li>To maintain the highest standard of housekeeping (sales floor and back office)</li></ul>Administrative Management<ul><li>To oversee all facts of store operation including payroll, billing, daily and month-end reports, bank statements and sales reports to head office/accounting</li><li>To control invoices and meet budgetary goals</li><li>Landlord and vendors relationship and management</li></ul>Who you areExperience, business, and technical skills<ul><li>Above 3 years of sales leading experiences in luxury industry</li><li>Strong sales driving skill</li><li>Good team management skill</li><li>Good English in both spoken and written</li></ul>Soft skills<ul><li>Open, passionate, with good communication skill</li><li>Able to work under pressure</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About us

Pomellato was founded in 1967 and established in Milan by the heir to a family of goldsmiths, Pino Rabolini. Introducing the prêt-à-porter philosophy into the conservative world of jewellery, Rabolini shaped the brand by giving it a powerful, fashion-oriented identity that soon enabled it to grow and be recognized in the Italian market as well as in the international jewellery panorama.

Expressing its avantgarde and original spirit through sophisticated combinations of colored stones, special cuts and creative ensembles characterized by impeccably crafted details, Pomellato has grown to embody a modern, unconventional beauty with a truly iconic style.

Pomellato has always given a role of fundamental importance to the artisan manufacture of its creations, employing highly qualified and greatly experienced artisans. Today, the headquarters in Milan host over 100 goldsmiths who craft every Pomellato jewel with great concentration and inspiration. It has come to embody Italian craftsmanship at its purest combined with the profound knowledge of the most valued goldsmith techniques through a unique and distinctive spirit.

A timeless art where quality meets a unique vision of luxury. A balance between the past and the future, tradition and innovation, rigor, and experimentation with a sensual and often daring touch. Simply, different from the rest.

Our MissionWe are currently looking for a Concession Manager for our Corner Pomellato located in Gallerie La Fayette, Paris. She/he will be responsible for the achievement of the sales objectives and will build and coach highly motivated sales teams in order to deliver exceptional service to the customers.Your Opportunity<ul><li>Manage the boutique in order to achieve sales objectives and KPI’s, ensuring to spend most of the time on the shop floor with sales team and clients</li><li>Concur to the definition of action plans related to the mystery shopping results and ensure their implementation</li><li>Coach constantly sales teams on extraordinary service, selling skills and attitude to deliver an unique shopping experience</li><li>Resolve client concerns/disputes/complains while assuring the client satisfaction is pursued</li><li>Ensure the ethical behavior of the store team and integrity towards the client</li><li>Ensure the participation of the store teams to trainings in order to develop their knowledge on different topics (collections, selling techniques, brand and inspiration stories, security…)</li><li>Partner with sales trainers in all trainings implementation plans and follow up</li><li>Be proactive in recruiting new customers, promoting and creating events in order to generate new business opportunities. Actively participate and involve sales teams in social events</li><li>Constantly cultivate relationships with clients, in store and outside the store</li><li>Implement client database activities, as per marketing guidelines</li><li>Be responsible for the good maintenance, appearance and safe environment of the corner highlighting maintenance issues according to guidelines</li><li>Be responsible for the good functioning of the store in terms of product assortment and visual merchandising, monitoring the store stock and guaranteeing the respect of display guidelines</li><li>Ensure that the sales teams’ grooming is always up to standards</li><li>Be responsible for the store stock, ensuring to efficiently and effectively manage it according to KPI’s</li><li>Supervise After Sales Service activities and requests</li><li>Ensure a strong knowledge of the relevant market: competitions, events, products and pricing</li><li>Related to their environment (city/street/mall/dept store) guarantee profound knowledge on brand locations, events and marketing activities</li></ul>Who you are<ul><li>Strong experience in the same position, gained in a very customer service focused environment, and with a genuine passion for luxury</li><li>Communication skills and Interpersonal sensitivity</li><li>Negotiation and Customer orientation</li><li>Integrity and Entrepreneurial approach</li><li>Positive attitude, enthusiastic and team leader; well-integrated in the social environment in order to develop and maintain effective relationships</li><li>networking</li><li>Knowledge of French and English is mandatory, another language would be considered a plus</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About us	

Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality.
Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.

We are currently seeking a Sales Associate who will report to the Store Manager as part of our dynamic team based in Printemps in ParisJob DescriptionYour opportunityThe candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service.How you will contribute The ideal candidate will act as a brand ambassador and will spread the values and the philosophy of our brand, with the end result of maximizing sales.Who you are The ideal candidate will have• Strong experience in the same position, gained in a very customer service focused environment, and with a genuine passion for luxury&nbsp;• Communication skills and Interpersonal sensitivity&nbsp;• Negotiation&nbsp;• Customer orientation&nbsp;• Integrity&nbsp;• Entrepreneurship&nbsp;• Positive attitude, enthusiastic and team oriented; well-integrated in the social environment&nbsp;• Networking&nbsp;• Fluent in English; Knowledge of any other language is greatly appreciated&nbsp;• Good knowledge of MS Office and Outlook is also requiredWhy work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates.

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