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GUCCI Host

Gucci - Agency
NEW DELHI - India

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Operations: Supports the sales process – puts displays in place, keeps stock level inventory, payment transactions, fitting or garment alterations. Sub-Job Family Description - Retail Operations: Coordinates operational activities of stores. Monitors the flow of products and ensures the store is kept well stocked. Supports store projects (changes in opening and closing times, renovations or relocation, etc.) Liaises with necessary departments to coordinate an action rollout plan within deadline and budget.

Role Mission

If you are a Dream-maker, this is the place for you.

Together, we’ll create the real fabric of Gucci.

A community of people united by the same passion: breaking new ground in the fashion world and beyond. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

The Host at Gucci is responsible for providing our clients with exceptional customer service by welcoming clients and serving as a “Gucci Ambassador”. Host ensures that clients get a wow luxury experience right from the beginning even before they have entered the store thus promoting the philosophy and values of the brand.

Key Accountabilities

  • Welcoming clients in a friendly and professional manner
  • Responsible for handling the queue management system
  • Engaging in non-selling conversations to make clients comfortable while they wait outside the store in queue
  • Redirecting the clients to the right Client Advisor basis their requests and purpose of visit
  • Creating a luxury experience for the clients right from the time they walk in to the store
  • Attending to special clients and answer their inquiries
  • Coordinating with the store team and providing seamless client assistance

Requirements

  • Relevant experience in luxury or hospitality industry
  • Excellent communication skills and a pleasing demeanor
  • Excellent organizational, problem- solving and time management skills
  • Excellent customer service skills
  • An eye to detail and ability to work under pressure

  • Full time
  • Afrique / Moyen-Orient
  • India
Postuler

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