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KERING EYEWEAR ICT Service Desk Specialist

Kering Eyewear - Regular
ROMA - Italy

About us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

Your opportunity

La risorsa verrà inserita nel team IT dedicato al supporto degli utenti basati nel Main Hub logistico di Vescovana, riportando direttamente al Service Desk Administrator.

How you will contribute

Il ruolo prevede lo svolgimento delle seguenti attività:

  • Fornire supporto IT, in base alle necessità, ai dipendenti del Main Hub logistico di Kering Eyewear
  • Garantire la risoluzione dei ticket di servizio IT, monitorandone la corretta evasione
  • Assicurare la gestione della sicurezza fisica e logica di PC e smartphone aziendali
  • Provvedere all’installazione di Hardware e Software, garantendo la risoluzione di eventuali problematiche sopravvenute
  • Gestire le attività di sostituzione, riparazione e riconfigurazione dei PC aziendali
  • Assicurare un continuo aggiornamento e supporto delle tecnologie attualmente presenti in azienda e in particolare nel Main Hub logistico
  • Garantire la creazione dei nuovi profili aziendali (e.g: e-mail, utenze su gestionali interni)
  • Assicurare adeguato supporto nell'utilizzo di specifici software aziendali
  • Garantire la manutenzione e la gestione della telefonia fissa/mobile aziendale
  • Garantire supporto IT durante lo svolgimento degli eventi commerciali aziendali (presentazioni delle collezioni presso lo showroom aziendale e campagne vendite ad hoc)
  • Gestire l’inventario e le scorte asset IT aziendali
  • Garantire l’aggiornamento dei manuali IT a servizio del business

Who you are

Il profilo ideale del/della candidato/a che stiamo cercando possiede:

  • Laurea in Ingegneria informatica o simili sono da considerarsi un plus
  • Pregressa esperienza (almeno 2 anni) maturata in ruoli analoghi in contesti aziendali strutturati
  • Forte orientamento al servizio
  • Attitudine al lavoro di squadra e spirito di collaborazione
  • Ottime capacità di problem solving e di negoziazione
  • Buon livello di inglese

Location

Main Hub logistico di Kering Eyewear - Vescovana

Why work with us?       

This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • Europe
  • Italy
Postuler

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