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Creato nel 2004 da Dennis Chan, Qeelin è un marchio di gioielli che trae ispirazione dal simbolismo cinese.

La storia

La visione di Dennis Chan per Qeelin: offrire al mondo tutto il meglio del design cinese contemporaneo.

Dennis Chan

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How you will contribute<ul><li>Provide best service to customers and introduce the brand</li><li>Achieve sales target</li><li>Improve customers’ reorganization and satisfaction of brand</li><li>Daily check sales amount and stock and ensure its accurate</li><li>Follow company’s policy strictly</li><li>Ensure products’ safety and avoid be stolen and other loss</li><li>Finish the task aligned by line manager in time</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail & On-Line Selling:
Represents the brand to clients. Guides them at every stage of the buying journey, from the collection discovery and products selection to returns or exchanges management. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

ABOUT US Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.  Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.Qeelin is part of the global Luxury group Kering.  To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.HOW YOU WILL CONTRIBUTE Full Accounting Oversight<ul><li>Manage the full set of accounting functions for all Markets.</li><li>Supervise and collaborate with accounting teams to ensure data accuracy and integrity.</li></ul> Financial Reporting and Analysis<ul><li>Prepare monthly financial reports and analysis for management review, including sales, margin, EBIT, and cash flow. </li><li>Conduct month-end consolidation and closing with timely and accurate accounting records.</li></ul> Budgeting and Forecasting<ul><li>Lead the preparation and reporting of budgets and forecasts.</li><li>Prepare annual financial statements and other management reports.</li></ul> Audit and Compliance Support<ul><li>Assist in accounting activities such as audits.</li><li>Review and validate reports from subsidiaries, ensuring compliance with standards.</li><li>Support data conversion to the group system and related controlling tools.</li></ul>WHO YOU ARE<ul><li>Bachelor&#39;s degree in accounting or finance or equivalent is preferred</li><li>Minimum 8 years of experience in financial accounting or similar function, ideally gained from sizable retail/luxury organization</li><li>Working experience with ERP D365 and Hyperion will be advantageous </li><li>Good command of both written and spoken English and Chinese</li><li>Strong ability to understand business data, assess metrics and link analyses to performance in order to acknowledge and impact behavioral changes</li><li>Fast and Efficient, good supervisory and communication skill, independent, well organized, detailed oriented as well as a good team player</li><li>Responsible and able to work under pressure with tight deadline</li></ul>WHY WORK FOR US ?Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.

Key Responsibilities1. VIC Program Development &amp; Infrastructure<ul><li>Build the end-to-end VIC management framework, including client segmentation, CRM optimization, and personalized service protocols.</li><li>Design exclusive client experiences (e.g., private viewings, bespoke design consultations, VIP events).</li><li>Develop tools and processes to track VIC preferences, purchase history, and engagement metrics.</li><li>Partner with marketing to curate tailored communications and collateral for VICs.</li></ul>2. Client Relationship Management<ul><li>Act as the primary liaison for top-tier clients, delivering unparalleled service and anticipating their needs.</li><li>Proactively engage VICs through personalized outreach, gifting, and invitations to exclusive brand experiences.</li><li>Resolve escalated client concerns with discretion and urgency.</li><li>Analyze client data to identify trends and opportunities for deeper engagement.</li></ul>3. Sales Team Collaboration &amp; Education<ul><li>Train and mentor sales teams on VIC engagement strategies, service standards, and CRM best practices.</li><li>Lead workshops on luxury clienteling, cultural nuances, and relationship-building techniques.</li><li>Work with sales to identify potential VICs and create individualized outreach plans.</li></ul>4. Performance &amp; Reporting<ul><li>Monitor VIC retention, lifetime value, and sales contribution; report insights to senior leadership.</li><li>Align VIC initiatives with regional sales targets and brand objectives.</li><li>Stay informed on luxury market trends, competitor strategies, and client expectations.</li></ul>

Role Overview

The role will design and implement an advanced VIC management program to deepen relationships with high-net-worth clients, drive loyalty, and maximize revenue. This role combines strategic infrastructure development, team leadership, and hands-on client engagement. This role will collaborate closely with the sales team to ensure seamless service for VICs while fostering a culture of client-centric excellence.

Qeelin

La storia

Dennis Chan

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