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Role MissionThe Gucci Client Advisor is responsible for providing our clients with exceptional service by meeting their individual needs and expectations, as well as serving as a “Gucci Ambassador”, promoting the philosophy and values of the brand.  Passion for the brand is conveyed through creating a branded, luxury client experience.Key Accountabilities<ul><li>Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;</li><li>Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;</li><li>Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales;</li><li>Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities;</li><li>Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;</li><li>Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products;</li><li>Work as a team player and partner with fellow colleagues, foster open and constructive communication to ensure a consistent and exceptional experience, and contribute to a positive working environment;</li><li>Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Maintain a neat and organized understock and stock room;</li><li>Adhere to Gucci image standards and guidelines;</li><li>Follow all company policies and procedures.</li></ul>Key Requirements<ul><li>Bachelor’s Degree preferred;</li><li>3&#43; years of luxury fashion sales experience preferably in a similar role or customer service setting;</li><li>Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues;</li><li>Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously;</li><li>Strong organization and follow-up skills are essential;</li><li>Accuracy and attention to detail;</li><li>Candidate should be team-focused with a desire to collaborate effectively;</li><li>Ability to work in a fast moving and dynamic environment;</li><li>High flexibility and ability to adapt to different customers;</li><li>Ability to work a flexible schedule based on business needs which includes, evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder<ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner<ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder<ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.EOE M/D/F/V

If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

HOW YOU WILL CONTRIBUTEGENERAL RESPONSIBILITIES<ul><li>Achieve sales goals</li><li>Opening and closing of the store</li><li>Ensure stockroom is organized and is set up properly so staff can easily access merchandise</li><li>Assist management in overseeing day-to-day operations of store</li><li>Work towards balanced strengths in sales, operations, merchandising and personnel management</li><li>Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff</li><li>Ensure that Customer complaints and feedback are handled appropriately and in a timely manner</li><li>Support, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary</li><li>Enforce all sustainability policies that are implemented by the company both locally and globally</li></ul>STOCK, INVENTORY &amp; LOSS PREVENTION MANAGEMENT<ul><li>Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution</li><li>Cash Registers &amp; Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits</li></ul>VISUAL MANAGEMENT<ul><li>Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards</li><li>Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed</li></ul>STORE MAINTENANCE MANAGEMENT<ul><li>Oversee daily cleaning and physical up-keep of the inside and outside the store</li><li>Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property</li><li>Ensure proper levels of supplies are on hand at all times</li></ul>WHO YOU ARE  <ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role, exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>COMPENSATIONFor individuals assigned and/or hired to work in New York, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.  A reasonable estimate of the current hourly range is $22.00 USD to $25.00 USD.WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s New York team as a Sales &amp; Client Advisor (Keyholder) who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for, and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales & Client Advisor (Keyholder) who will report to the Store Director. 

YOUR OPPORTUNITY 

The Sales & Client Advisor (Keyholder) is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.

PURPOSE OF THE POSITION:  A Client Advisor contributes actively to the store sales and key indicators achievement.They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image, and standards.MISSIONS &amp; RESPONSIBILITIES<ul><li>Provide outstanding client and after-sale service to all visitors and clients</li><li>Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests</li><li>Cultivate a robust client portfolio to secure a proactive and growing business</li><li>Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach</li><li>Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture</li><li>Show a transparent and genuine attitude with the client and create a unique connection with them</li><li>Communicate in a professional and sincere way, with clients and colleagues</li><li>Effectively use all the available tools to optimize business opportunities</li><li>Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit</li><li>Upholds and adheres to all company policies and operational procedures </li></ul>PROFILE<ul><li>Preferred experience in providing high-quality service in a client facing role, i.e. in fashion &amp; accessory retail, in customer service or in luxury hospitality</li><li>Have passion for the fashion culture, like to create personalized looks</li><li>Have a business mindset and an entrepreneurial spirit</li><li>Strong team spirit to achieve common goals</li><li>At ease with using tools and applications, adapts quickly with new technology</li><li>Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity</li><li>Proactive, passionate &amp; with a problem-solving attitude</li><li>Excellent written, oral &amp; listening skills, in English and local language, additional languages preferred</li><li>Embrace change and see it as a</li></ul>

ABOUT SAINT LAURENT



Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April

2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Role MissionAs a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Senior Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.Key AccountabilitiesTeam<ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul>Client<ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul>Operations<ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul>Key Requirements<ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder<ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner<ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder<ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Salary Range – ColoradoFor individuals assigned and/or hired to work in Colorado, GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. A reasonable estimate of the current base salary range is $20.00 USD to $21.75 USD. Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>EOE M/D/F/V

Nous cherchons une personne pour intégrer les équipes de Monaco afin de les renforcer pendant la période estivale. Vous serez accompagné(e) afin de nous aider à apporter un service d’exception à nos clients.  Missions :•    Accueillir la clientèle •    Être en support de notre équipe de vente pendant le cérémonial de vente •    Participer à la vie de la boutique (réception des pièces, merchandising…) •    Intervenir en support à nos vendeurs lors de leur cérémonial de vente •    Assister le back office sur divers missions (préparation de documents, suivi administratif et secrétariat de la boutique de Monaco...)Vous serez formé(e) sur les collections Boucheron, notamment : •    Découverte de l’univers de la joaillerie  •    Accroche client et argumentaire de vente •    Découverte des enjeux terrain essentiels au marketing •    Découverte et pilotage des indicateurs de vente  Profil :  Issu(e) d’une formation supérieure à dominante commerciale, vous souhaitez découvrir l’univers d’une prestigieuse Maison de luxe dans un environnement formateur et stratégique. Vous appréciez l’environnement multiculturel et êtes reconnu(e) pour votre enthousiasme, votre réactivité, votre sens du contact et du service. La maitrise de l’anglais est indispensable.Durée : 6 moisDébut : Mars/Avril 2026Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités. Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

Role MissionAs a Gucci Store Director, you will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operations, loss prevention compliance, human resources management, as well as in visual merchandising presentation. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Store Director, you will represent the brand as a Gucci Ambassador by promoting the values and ambitions of the brand within the marketplace.Key AccountabilitiesBusiness Leader<ul><li>Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitability;</li><li>Analyze monthly store performance and reporting current trends to cover every aspect of the business including competitor performance;</li><li>Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided and annual mystery shop goals are met;</li><li>Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches;</li><li>Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy and partner with the appropriate internal departments for product support;</li><li>Communicate company set KPI’s and identify strategies to ensure performance standards are met;</li><li>Develop and implement business action plans in collaboration with the Market Director to enhance sales for each product category and client tier segment;</li><li>Lead the team to consistently establish relationships and propose local events through continuous networking and support product launches that promote high client attendance and strong sales results;</li><li>Proactively follow current competitors and fashion trends, industry news and new innovations in technology.</li></ul>Performance and Talent Management<ul><li>Conduct monthly coaching/counseling sessions with associates to review performance and provide constructive, timely feedback;</li><li>Oversee performance check in process for all store employees and establish goals;</li><li>Identify and create action plans, building development plans for all employees;</li><li>Attract, recruit, and retain a high performing team and build a talent pipeline through networking and competitive shopping;</li><li>Ensure a consistent and branded onboarding experience for all new hires;</li><li>Manage the allocation of staff resources and scheduling to effectively drive sales and ensure an elevated level of customer service;</li><li>Partner with Market Director and Human Resources People Partner for all employee relations issues to ensure effective resolution.</li></ul>Client Development<ul><li>Manage the achievement of business objectives, by utilizing a top client strategy to retain and develop high potential clients;</li><li>Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events;</li><li>Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty;</li><li>Ensure the development, implementation, and execution of company CRM initiatives by providing action plans to the team;</li><li>Monitor monthly CRM database reporting to ensure the capture of meaningful customer data for the purpose of building relationships to personalize future client development opportunities.</li></ul>Operations<ul><li>Collaborate with Operations, Human Resources, Loss Prevention, etc. while adhering to and enforcing all company policies and procedures;</li><li>Monitor store expenses and maintain store operating budget while aiming to reduce overall cost;</li><li>Ensure timely submission of accounts payable invoices and cash disbursement polices;</li><li>Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target;</li><li>Oversee the processing of daily incoming and outbound merchandise requests and shipments;</li><li>Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees;</li><li>Support and maintain visual merchandising standards set by the Worldwide headquarters;</li><li>Maintain full organization of company assets per the back of house and front of house guidelines provided by headquarters;</li><li>Maintain the borrow log and consignment program ensuring that it is current and adheres with company policy and procedures.</li></ul>Key Requirements<ul><li>Minimum of 7 years of sales management experience in retail, luxury retail, or service-related industry;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul>Key Pillars for Ways of Working<ul><li>Execute the mission of the role with a Radically Client-Centric mindset;</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset;</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.</li></ul>Key Behaviors to Amplify What We DoExploreConsiderate Thinker<ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul>Solutions Developer<ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul>DeliverAccountable Achiever<ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul>Agile Advocate<ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul>ConnectConnection Builder<ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul>People Enabler<ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul>BuildContinuous Learner<ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul>Talent Builder<ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul>Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul>AccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.Eligible employees may also participate in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.Benefits include: <ul><li>Medical</li><li>Dental</li><li>Vision</li><li>Paid Time Off (PTO)</li><li>401K</li></ul>

Role Mission: The Receptionist will be part of the Gucci Corporate Facilities team and will support the Facilities and Security teams in performing various activities: such as welcoming and registering guests, managing incoming calls, supporting with general logistic and other courtesy services.Key Responsibilities:<ul><li>Reception of incoming personnel and registration of any external guests / suppliers.</li><li>Receiving, managing and sorting incoming calls.</li><li>General logistic staff information (numbers in the phone book, location of the rooms and offices within the structure, preparation of meeting rooms).</li><li>Taxi booking or other courtesy services on request of the staff.</li><li>Car sharing managing requests.</li></ul>Key Requirements:<ul><li>High school diploma.</li><li>Fluent English, spoken and written. Other languages as a plus.</li><li>Availability to work on shifts and during the Weekends.</li><li>Preferential previous experience in the role and in similar contexts</li><li>Demonstrates a considerate, respectful, and empathetic approach when interacting with colleagues, visitors, and external partners.</li><li>Communicates clearly and effectively, maintaining professional and friendly interactions with internal and external stakeholders at all levels.</li><li>Builds strong, trust‑based relationships through proactive engagement and a positive, service‑oriented attitude.</li><li>Identifies and addresses potential issues early, taking initiative to remove obstacles and ensure smooth day‑to‑day operations.</li><li><div>Availability to work on shifts, covering time slots from 8:00–14:00 or 14:00–20:00.</div></li></ul>Gucci is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Founded in Florence, Italy, in 1921, Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation. 
Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

ROLEReporting to the Store Director, the Department Manager is a professional in the category they oversee and is responsible for promoting brand engagement to customers in order to guarantee the quantitative and qualitative goals assigned for the department involved. He/she represents the company and is a proactive sales professional who operates according to the policies fixed by the Store and Assistant Director. He/ She leads, motivates, coaches the team of the Department, is responsible of his/ her Department staff development and of their assigned target and tasks achievement.MISSIONA Business developer:Assure the recruitment, development and retainment of customersImplement action plans defined with the HQ and Store director and guarantee follow up at store levelCommunicate high quality relevant feedback and reporting to the Assistant Store Director / Store Director or staffA Talent Leader and Developer:Create and maintain a positive and motivating work environmentMotivate and challenge the team on a daily basis in your departmentA Brand Promoter:Promote the culture of the brand internally and externallyBuild a network of people who have an impact on local and international luxurybusiness in order to promote customer loyalty, especially with Top Clients and VIPs.Ensure store atmosphere upholds brand imageA Process Manager:Ensure that all the processes are in compliance with legal, safety, internalrequirements, sustainability, HR and stock organizationChallenge current processes to ensure efficiency and effectiveness in yourdepartmentPROFILE<ul><li>Commitment to take part in an innovative project</li><li>Product sensitivity and a strong market and fashion trends knowledge, a good general culture level</li><li>Significant experience in the sale of luxury goods or retail: customer portfolio</li><li>Managerial experience (Ability to provide constructive, straightforward feedback and coach your team to success)</li><li>High sensitivity to customers experience and loyalty</li><li>Precision, organizational skills</li><li>Being organized and able to prioritize tasks based on the needs of the business</li><li>Adaptability, openness, listening abilities, curiosity</li><li>High availability, responsiveness</li><li>Product and Fashion sensitivity</li><li>Excellent interpersonal skills and a passion for providing excellent customer service</li><li>A positive attitude and a willingness to learn and improve</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

How will you contribute?We are seeking a Global Retail Operations Service Specialist who will report to the Global Retail Operations Manager and work closely with Regional Retail teams across the worldwide network.  The role strengthens in-store service execution by ensuring global consistency, local relevance and measurable performance, acting as a key cross-functional coordinator. This position sits at the intersection of Retail Operations, Client Experience, After Sales and Retail Improvement. The Global Retail Operations Service Specialist will help translate global strategies into store-ready standards and tools while driving adoption through communication, training and KPI follow-up. The scope gives strong exposure to the retail network and broad cross-functional visibility.  Key responsibilities will include:SERVICE GOVERNANCE (Global consistency &amp; local relevance) <ul><li>Maintain global service standards, guidelines and retail tools, ensuring clarity and ease of execution in boutiques. </li></ul><ul><li>Build effective working routines with Regions, balancing brand consistency with market needs. </li></ul><ul><li>Consolidate store feedback and operational insights to continuously improve service design and boutique usability. </li></ul>KPI &amp; PERFORMANCE MANAGEMENT (Measurement &amp; continuous improvement) <ul><li>Define and monitor KPIs per service stream (adoption, quality, compliance, lead times/SLAs where relevant). </li></ul><ul><li>Support the creation of reporting dashboards for global and local teams. </li></ul><ul><li>Prepare regular performance updates and recommendations, flag risks and drive corrective actions.   </li></ul>Role scope HOSPITALITY – Ensuring global consistency and relevance <ul><li>Maintain and evolve hospitality standards and execution guidelines for boutiques. </li></ul><ul><li>Coordinate with relevant functions to ensure consistency worldwide while allowing local adaptation.    </li></ul>RETAIL TOOLS – Ensuring global consistency and relevance <ul><li>Contribute to / support ownership of client-facing tools linked to service execution (process clarity, adoption, training, communications). </li></ul><ul><li>Collect requirements, support prioritization with stakeholders, and help drive rollouts with Regions. </li></ul>AFTER SALES – Strategy execution, global consistency and KPIs <ul><li>Support execution in the retail network in partnership with After Sales stakeholders. </li></ul><ul><li>Ensure service levels and quality standards are reflected in boutique processes and tracked via KPIs. </li></ul>NEW RETAIL SERVICES – Exploration, pilot &amp; implementation <ul><li>Identify and propose new in-store services to elevate client experience and boutique productivity. </li></ul><ul><li>Support business cases and implementation plans (scope, process, tools, training, costs/feasibility, risks). </li></ul>PERSONALIZATION – Strategy execution, global consistency and KPIs <ul><li>Support a consistent personalization experience in store. </li></ul><ul><li>Monitor performance and issues (quality, delays, exceptions) and coordinate improvement actions. </li></ul>CERTIFICATE OF CRAFT – Strategy execution, global consistency and KPIs <ul><li>Support robust execution of Certificate of Craft in stores (process, compliance, accuracy, reporting). </li></ul><ul><li>Coordinate updates and contribute to enriching the service offer globally. </li></ul>Who you are<ul><li>3&#43; years of experience in Luxury Goods with exposure to Retail Operations / Retail Excellence / Client Experience / Store Services. </li></ul><ul><li>Store exposure preferred (in-boutique experience or strong field interaction) and understanding of store realities. </li></ul><ul><li>Ability to coordinate multiple stakeholders and deliver through influence in a matrix environment. </li></ul><ul><li>Comfortable with KPIs and translating insights into concrete action plans. </li></ul><ul><li>Strong communication skills in English </li></ul><ul><li>Entrepreneurial and proactive mindset: self-starter attitude, hands-on problem solving, ownership, and ability to anticipate needs in a fast-moving environment. </li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Global Retail Operations Service Specialist


Inspiring individuality with innovative craftmanship since 1966, creativity lies at the heart of Bottega Veneta. Born in Vicenza, the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products, Bottega Veneta is as much of a feeling as it is an aesthetic.

We are currently seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Nordstrom Valley Fair.How you will contribute:<ul><li>Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events and relevant brand initiatives</li><li>Effectively utilize the Bottega Veneta Client Journey and other selling techniques (cross-selling, multiple selling, upselling, etc.) to maximize each transaction, improve KPI’s and close sales</li><li>Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records</li><li>Maintain an open, learning attitude by continuously seeking and receiving feedback from colleagues and management</li><li>Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company</li><li>Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested</li><li>Comply with all company policies and procedures</li><li>Maintain an environment where all associates are treated fairly and with dignity and respect</li></ul>Who you are:<ul><li>1-2 years of previous retail sales experience in a customer service related field; preferably a luxury environment</li><li>Ability to consistently achieve and exceed sales goals and KPI’s</li><li>Builds and maintains a loyal client following</li><li>Has a genuine interest in fashion and follows industry trends/news</li><li>Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented</li><li>Possesses strong verbal and written communication </li><li>Maintains a polished and well-groomed appearance at all times</li><li>Luxury retail sales experience preferred</li><li>Ability to be mobile on the sales floor for extended periods of time</li><li>Available to work closing shifts a minimum of 3 times per week, minimum of 3 Saturdays per month and two Sundays per month, annual inventory and entire holiday season</li><li>Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis</li></ul>California Salary Range:<ul><li>Salary range of $21.00-23.00/hr (plus commission and overtime eligibility)</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.  EOE MDFV

Inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

<div>Role Mission</div><div></div><div>As a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.</div><div>You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Senior Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.</div><div></div><div>Key Accountabilities</div><div></div><div>Team</div><ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul><div></div><div>Client</div><ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul><div></div><div>Operations</div><ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul><div></div><div>Key Requirements</div><ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul><div></div><div>Key Pillars for Ways of Working</div><ul><li>Execute the mission of the role with a Radically Client-Centric mindset</li><li>Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working</li><li>Be Relentlessly Creative and approach challenges with an innovative mindset</li><li>Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors</li></ul><div></div><div>Key Behaviors to Amplify What We Do</div><div>Explore</div><div>Considerate Thinker</div><ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul><div>Solutions Developer</div><ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul><div>Deliver</div><div>Accountable Achiever</div><ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul><div>Agile Advocate</div><ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul><div>Connect</div><div>Connection Builder</div><ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul><div>People Enabler</div><ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul><div>Build</div><div>Continuous Learner</div><ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul><div>Talent Builder</div><ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul><div>Work Authorization</div><ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul><div></div><div>Accessibility</div><div></div><div>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are  interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>. </div><div></div><div>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.</div><div></div><div>EOE M/D/F/V</div>

Role Mission As a Gucci Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer centric attitude. You will lead from the selling floor, delivering real time coaching and feedback to achieve business and product category goals. You will develop and grow the talent within your team. The Team Manager will represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers of the brand within the marketplace. Key Accountabilities Team<ul><li>Working on the selling floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience;</li><li>Provide support and regular feedback to Client Advisors to ensure their development is ongoing and their motivation and sense of engagement is high;</li><li>Support opening and closing of the store as Manager on Duty providing leadership and guidance to all Client Advisors on shift;</li><li>Lead morning briefings as and when required, delivering key business communication and daily objectives;</li><li>Develop and lead cross category focus, ensuring your team can and do sell all categories across all floors;</li><li>Conduct regular and monthly performance conversations, discussing results, opportunities and developing action plans;</li><li>Participate in attracting, recruiting, and onboarding a high performing team;</li><li>Monitor your team’s adherence to company policies and procedures; following up when needed.</li></ul> Client<ul><li>Lead and inspire your team to execute a superior client experience, ensuring each Client Advisor operates with a hospitality mindset;</li><li>Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele;</li><li>Achieve business objectives by utilizing the company consumer management client segmentation strategy;</li><li>Full utilization of the various clienteling tools to activate, retain and grow team and personal client base;</li><li>Lead the execution of clienteling activities with your team, developing actions to reach clear goals and KPIs;</li><li>Monitor client advisor performance and work on a daily/weekly/monthly plan to ensure clienteling excellence;</li><li>Lead by example on the selling floor in embracing the Gucci selling ceremony;</li><li>Manage the customer flow on the selling floor to ensure all clients are addressed and exceptional service is delivered;</li><li>Manage and resolve customer service issues with the end goal of retaining the client relationship.</li><li>Capture meaningful customer data for the purpose of building relationships to personalize prospect client development opportunities;</li><li>Monitor monthly consumer management database reporting;</li><li>Strong grasp on KPI’s and ability to strategize when performance standards are not met;</li><li>Fully support and align with all key business initiatives and new product launches;</li><li>Lead and support company driven local events and product launches, ensuring client attendance and sales results are met;</li><li>Model Gucci image through appropriate wardrobe and presence per the company grooming guidelines.</li></ul> Product<ul><li>Monitor the performance of the assigned categories and proactively propose action plans to reach the targets;</li><li>Partner with the Store Director and the Merchandising team, by providing effective feedback on products, stock situation and specific category requests to grow the business;</li><li>Provide insights to Store Director and Visual Merchandising team to maximize the category potential while ensuring the image and merchandising guidelines of the store are maintained;</li><li>Partner with the Store Director and the Training team to ensure Client Advisors develop full product knowledge through specific training, while ensuring their awareness of market trends and competitors;</li><li>Utilize digital platforms to support store and online product sales.</li></ul> Operations<ul><li>Collaborate with Operations, Human Resources, Loss Prevention, and other cross functional departments while adhering to and enforcing all company policies and procedures;</li><li>Provide accurate monthly schedules, and leadership zoning, by analyzing peak hours to ensure adequate floor coverage;</li><li>Support and maintain visual merchandising standards set by the WW headquarters;</li><li>Maintain full organization of company assets in the back of house and front of house per the worldwide stock guidelines;</li><li>Daily maintenance of the consignment program to ensure compliance and adherence to company policy and procedures;</li><li>Responsible for tracking all special orders through merchandising communication;</li><li>Weekly communication of bestseller needs through the Business Planning replenishment program.</li></ul> Key Requirements<ul><li>Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry;</li><li>A Bachelor’s Degree in a related field is preferred;</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;</li><li>Proven ability to drive positive client experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the fashion industry;</li><li>Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul> Work Authorization<ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul> Accessibility Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations. EOE M/D/F/V

La nostra visione, la nostra ambizione, i nostri valori, le nostre Maison. Scopri il mondo Kering.

Entrare in Kering significa avere nuove opportunità, raggiungere i propri obiettivi professionali e poter costruire la carriera dei propri sogni. Vuoi saperne di più? Leggi le testimonianze di chi già lavora in Kering e scopri com’è lavorare con noi.

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

Motivanti. Coinvolgenti. Audaci. Autentiche. Le persone che lavorano in Kering stanno stabilendo nuovi standard per il lusso contemporaneo. Entra a far parte del nostro team.

Stiamo cercando persone con passione per il lusso, voglia di fare la differenza e desiderio di plasmare il futuro del nostro business. Scopri le nostre opportunit&agrave; di lavoro e unisciti al gruppo del lusso pi&ugrave; influente al mondo.

Your OpportunityWe are seeking for a Designer – Intern, to join our Creative Department in Padua.  How you will contribute<ul><li>Defining creative concepts and mood boards in line with the guidelines provided by Brand management and the Creative Director</li><li>Supporting the eyewear design team in drawing new styles</li><li>Assisting the design team in creating illustrations and new styles using Photoshop and Illustrator</li><li>Closely monitoring the progress of the 3D technical design, prototyping phase and all the product development steps</li><li>Supporting the team updating our style collection as well as our colors and material archives</li><li>Managing email correspondence and shipping priorities</li><li>Guaranteeing your contribution in communicating the key concepts of the developed collection to all internal and external key players</li></ul>Who you are<ul><li>Excellent creative and drawing skills</li><li>Strong knowledge of Photoshop and Illustrator</li><li>Professional ambition in Fashion and Luxury</li><li>Authentic passion for the Eyewear category</li><li>Solid image and trend research skills</li><li>Ability to work with rigorous deadlines and high pressure for results</li><li>Talent to understand creative guidelines and design concept trends</li><li>Fluent in English </li><li>Genuine team work attitude</li><li>Plus: International experience and previous experience in the Eyewear sector</li></ul>Why work with us?This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

About Us 
Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

Au sein de l’équipe FP&amp;A – Financial Planning and Analysis, vous aurez pour principale mission d’assurer une remontée qualitative des données financières dans l’outil de consolidation, pour les entités comprises dans votre périmètre et selon les normes comptables IFRS. Vous serez également responsable du suivi budgétaire, en lien avec les contrôleurs des maisons.Comment vous allez contribuerRemontée des liasses :- Porter un regard critique sur la qualité des comptes- Mettre en évidence les anomalies et effectuer les corrections nécessaires- Assurer un rendu conforme aux normes comptables dans les délais imposés- Fournir des analyses de qualité aux contrôleurs des maisons- Identifier les zones d’amélioration du processus et mener des actions correctivesSuivi budgétaire :- Garantir la fiabilité des données dans l’outil budgétaire- Effectuer le suivi des écarts budget / réalisé- Accompagner les contrôleurs des maisons dans l’analyse des divergencesQui êtes-vous-Vous êtes issu(e) d’un Bac &#43;5 en comptabilité-gestion (CCA / DSCG), finance ou domaine connexe-Vous avez une première expérience soit en cabinet d’audit et/ou expertise comptable, soit dans un environnement international. Une expérience de travail en Centre de Services Partagés serait un plus- Vous avez une bonne capacité d’analyse des processus et flux comptables.-Vous savez vous adapter au sein d’une équipe en pleine évolution, et êtes capable de comprendre et participer à la création et à l’évolution des procédures en place-Vous avez l’habitude de travailler dans des délais courts et de respecter les deadlines-Vous avez la maîtrise d’un ERP (idéalement SAP), d’un logiciel de consolidation (idéalement HFM) et vous avez des compétences solides sur la suite Office, notamment Excel-Un bon niveau de français et d’anglais sont requis, à l’oral et à l’écrit. Une autre langue européenne serait un plus.

Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-à-porter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 47 000 collaborateurs, Kering a réalisé un chiffre d’affaires de 17,2 milliards d’euros en 2024.

About usA global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow&#39;s Luxury in a sustainable and responsible way.Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity, and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity. We’re currently seeking an internship in Client Development and insights who will report to the WW Client Experience and Engagement Senior Manager as part of our dynamic team in Sesto FiorentinoYour opportunityAs a Client Development and Insights Intern, you will support the Omnichannel team to enhance our client engagement strategy and contribute to revenue growth. You will gain hands on experience in client profiling, in analyzing customer data, measuring campaign performance, and developing actionable insights to drive loyalty and engagement. You will also be involved in the organization and implementation of client experiences in store and during Factory visits. This is an exciting opportunity to contribute to the evolution of a luxury heritage brand through data-driven decision-making.How you will contributeKey Responsibilities:<ul><li>Support the analysis of CRM campaigns and customer journeys across all touchpoints.</li><li>Assist in customer segmentation and profiling using demographic, behavioral, and transactional data. Prepare monthly dashboards to monitor main client KPIs.</li><li>Conduct deep-dive analyses to identify growth opportunities in customer acquisition, retention, and re-engagement.</li><li>Contribute in developing tools and client engagement content to develop the in store client experience.</li><li>Support the senior manager with the implementation of in-store event formats, factory visits and client experiences in and around Florence.  </li></ul>Who you are<ul><li>Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.</li><li>Strong interest in luxury retail, customer experience, and brand loyalty as well as luxury goods, design or home décor.</li><li>Strong analytical skills with attention to detail.</li><li>Proficiency in Excel or Google Sheets;</li><li>Familiarity with CRM tools (Salesforce Marketing Cloud, HubSpot, or similar) is advantageous.</li><li>Strong organizational and communication skills, with the ability to synthesize data into clear insights.</li><li>Fluent in English and ideally in Italian.</li></ul>What We Offer<ul><li>Immersive experience in a luxury heritage brand undergoing digital transformation.</li><li>Opportunity to collaborate with international teams in marketing, digital, and retail.</li><li>Exposure to real-world marketing data, tools, and strategic projects as well as being involved in B2C client activations and experiences.</li><li>A dynamic and creative work environment</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving team in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Your opportunityWe are currently looking for a Client Advisor who will report to the Boutique Manager as a part of our team based in Forte dei Marmi.How you will contributeThe candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador, will develop and recruit clients and will spread the values and the philosophy of our brand, with the aim of maximizing sales.Who you are<ul><li>Strong communication skills and Interpersonal sensitivity</li><li>Excellent negotiation skills</li><li>Strong focus on customer needs and satisfaction</li><li>Uphold high ethical standards in all interactions</li><li>Entrepreneurial, innovative and proactive approach</li><li>Positive attitude, enthusiastic and team oriented; well-integrated in the social environment</li><li>Ability to build and maintain professional relationships</li><li>Fluent in English and Italian; Knowledge of any other language is greatly appreciated</li><li>Good knowledge of MS Office and Outlook is also required</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About Us
Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.

ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>To provide the day-to-day retail and store operations support to the Retail Director</li><li>To assist in maintaining store, and closing down store in Southeast Asia</li><li>To follow up the store commercial performances through different sales analysis and productivity reports</li><li>To prepare sales plan and target in collaboration with the Retail Director</li><li>To participate in the annual budgeting process</li><li>To act as a link between the store line team and the inventory control team</li><li>To coordinate with various departments for in-store promotion activities and events</li><li>To provide administrative support to store</li><li>To enhance customer service and lift up guest shopping experience by collaborating with different teams to organize retail training / development programs for store staff to ensure store operation standards</li><li>To update and maintain the CRM data, follow up the store mailing and customer loyalty program according to the customer profile analysis</li><li>To assist in managing positive customer relations and monitoring customer feedback</li><li>To perform other related ad hoc tasks and projects where necessary</li></ul>QUALIFICATIONS<ul><li>Bachelor’s degree in Business Administration or equivalent</li><li>Minimum 3 years’ experience in in retail operations and/or business supports</li><li>A good team player with excellent analytical, presentation and communication skill</li><li>A fast learner, self-motivated, and able to work under pressure</li><li>Well organised, self-initiative, excellent analytical, presentation, and communication skills</li><li>Good PC skills such as MS Office</li></ul>

McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.

McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

At McQueen, we live and breathe a culture defined by our Key Behaviours:
• Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
• Teamwork – We put an emphasis on teamwork; this means working together as a collective to achieve shared goals.
• Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
• Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

<ul><li>Assist line manager to develop &amp; implement the overall retail excellence initiative in Mainland China, special projects, operating plan and budget.</li><li>Implement retail excellence standard in accordance with brand guidelines to ensure consistency with overall image and service standard of the brand.</li><li>Develop and oversee the implementation of customer centric initiatives designed to drive growth, profitability and customer satisfaction.</li><li>Analyze all relevant KPIs and implement all necessary actions with the aim of elevating the client engagement and boost sales performance. Ensure that the training material and tools are well developed and updated to be in place to cope with the retail needs.</li><li>Responsible for training course facilitation and conduct the follow-up accordingly to ensure the learning loop.</li><li>Lead the implementation of retail digital tools in sales and clienteling, and to ensure its full utility.</li><li>Ensure induction sessions for all new hires (retail and office) are planned and completed on time in full. </li><li>Being analytical and partner with retail team to take solid action plan in achieving sales objectives.</li><li>Using knowledge of business metrics and in partnership with retail team, identify training needs and create agile training in line with development process (as required)</li><li>Proactively gain and share knowledge of competitor brands (brand, product and services)</li><li>Lead in administration role for training team. Payment proceeding, training logistics arrangement and etc.</li><li>Support CRM event in presentation &amp; client engagement to well showcase the brand image.</li></ul>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Excellence & Training:
Ensures all sales activities are conducted to the highest standards and that all staff are sufficiently trained to obtain long-term success and to meet sales targets.

Speciality Description - Product/Retail Training:
Develops employees’ skills through creating and/or conducting training sessions that may be focused on products or on specific retail/sales skills, as appropriate.

Kering Beauté, a Kering Group entity created in February 2023, is building a new area of expertise within Kering to ensure its Brands can fulfill their potential in the Beauty category which is a natural extension of their universe. Kering Beauté teams develop this new expertise for a portfolio of powerful Houses such as Bottega Veneta, Balenciaga, Alexander McQueen, Pomellato and Qeelin. Our purpose is to create value for the Group and its Houses, drawing on each of their unique identity in a way that is fully consistent with their strategy and market positioning, putting innovation and creativity at the core while crafting tomorrow’s Luxury Beauty in a sustainable and responsible way.As International Marketing Development Intern, you are at the heart of creating concepts, starting with a blank piece of paper, imagining the next launches of innovative products and services that respond best to our consumers needs, while being the guardian of the brands’ DNA. You are also responsible for the analysis of the brands’ performance, competitors’ activities and a partner in crime for the different markets all over the world. How you will contribute Your main responsibilities will include: • Market analysis and competition benchmark:- Conduct both quantitative and qualitative performance analysis- Conduct competition, consumer needs and Beauty market trends analysis• Product Development:- Creative Development (press/media, packaging brief, formulas, naming, claims, concepts...), participate to creative workshops- Project follow up: formulas evaluation, lab samples, mockups- Activation tools development: 360 Editorial design (from creative brief to operational execution), marketing presentation, product specifications, merchandising briefs...• Participate to strategic presentations and innovation plans : presentations, mock ups, videos… Who you are - A Master student - able to provide an internship agreement of 6 months issued by your school - Fluent in English - A Creative Entrepreneur: courageous and adventurous. Every single day, you spot opportunities to shake things up and change the world for the better. - People oriented, team player and agile - Respectful, you treat everyone the same no matter who they are - Willing to handle strategic direction whilst maintaining a hands-on approach - A Critical thinker with strong decision-making abilities Why work with us? You would like to join a “start-up” business unit within an agile team, make a difference and participate in the creation of a new area of expertise in a challenging and ambitious market context, where your inputs will be highly valued? Join our teams! Kering Beauté is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Communication & Marketing:
Gathers jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand. 

Job Family Description -Marketing & Communication Management / Generalist:
Leads and contributes to all marketing and communication activities. Guides and supports decision-making on brand image and messages to our customers, employees and other external bodies.

岗位任务  销售顾问向门店经理汇报工作;他/她执行销售和定制化客户服务&#xff0c;并将个人和店铺目标和KPI***化。销售顾问是重要的品牌大使。他/她向客户提供独特而非凡的奢侈品体验&#xff0c;热情地引导客户了解品牌&#xff0c;维系积极长久的客户关系。  ROLE MISSION  The Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.    你的职责:   - 通过完成店铺经理设定的目标&#xff0c;为团队工作做出贡献   - 至始至终与客户建立和发展积极的关系   - 客户关系拓展和客户粘性管理   - 有效利用客户手册来培养现有客户与潜在客户的关系   - 建立和培养人脉圈&#xff0c;以扩大潜在客户基础   - 收集市场信息: 新趋势、事件、竞争对手的活动和产品   - 有效地与店内和公司内的同事进行互动和协作   - 根据公司标准和指导方针执行库存程序   - 尊重Brioni的准则、职责和流程&#xff0c;及时分享可能出现的问题和风险  YOUR RESPONSIBILITIES:  -   Contributes to the teamwork by the accomplishment of the goals set by the Store Manager  -   Creates and develops a positive relationship with the customers, from the *** contact to the farewell  -   Meet and exceed CRM and retention goals  -   Effectively utilizes the Client Book to nurture the relationship with the existing and potential customers  -   Creates and cultivates a network of contacts to expand potential customer base   -   Gathers information about the market: new trends, events, competitors’ activities and products  -   Effectively interacts and collaborates with colleagues in the store and in the company at large  -   Implements stock procedures according to company standards and guidelines  -   Respects Brioni standards, roles and procedures, promptly sharing possible issues and risks  岗位要求   - 有销售工作经验   - 英语良好&#xff0c;会第二语言者优先   - 能够长时间在销售现场工作   - 每月至少有2个周六和2个周日的工作时间&#xff0c;包括如需年度盘点期间和假期期间   - 具备良好的倾听和沟通能力   - 能灵活工作在多元文化环境中   - 具备人脉协作能力和积极主动性   - 具备自我发展态度   - 具备主人翁意识  REQUIREMENTS  -   Experience in a sales position   -   Fluent in English, a second language is a plus  -   Ability to be mobile on the sales floor for extended periods of time   -   Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season  -   Listening and communication skills  -   Flexibility to work in a multicultural context  -   Networking and proactivity  -   Self-development attitude  -   Sense of ownership

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Talenti

talenti

Chi siamo

La vita in Kering

Chenling, Kering Keys

Florence, Boucheron

Nathlie, Gucci

Antonino, Gucci

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Opportunità di lavoro

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