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GUCCI Store Manager

Gucci - Regular
Kuala Lumpur - Malaysia

Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic — Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

Sales and Client Management

  • Establish and implement Action Plans to develop sales for each product category and client segment
  • Ensure the achievement of business objectives and implementing activities and strategic projects, keeping in constant connection with Corporate functions
  • Demonstrate sales leadership by playing an active role on the sales floor
  • Ensure the implementation and development of CRM initiatives to develop a clientele network for the store
  • Ensure service excellence and client engagement in store

People Management

  • Manage a retail team with the support of Local HR (Recruitment, Coaching, Training)
  • Ensure the development of motivation, sense of belonging, and business involvement

Maximise Store Business Potential

  • Build and maintain rapport with potential business providers (VIG, Landlords, personal shoppers, etc)
  • Support the PR and Consumer Management team in events
  • Ensure effective manpower manning in store (MTT)

Visual Merchandising Management

  • Ensure correct interpretation and implementation of visual guidelines, keeping the retail team up to date about visual issues, and ensuring VM maintenance, through a close cooperation with the Visual Display team

Store Management

  • Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
  • Ensure an adequate integration and optimization between front and back-office, ensuring appropriate store resources coverage, and supervising logistics
  • and stock management
  • Ensure maintenance of inventory accuracy, in line with corporate policies and procedures


  • Minimum 3 - 4 years of experiences in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
  • Well-groomed and driven with strong leadership, analytical and communication skills to manage teams in achieving objectives of all aspects
  • Independent individual with strong decision making skills
  • Passionate in growing a career within the luxury fashion industry
  • Full time
  • Australasia / Pacifico del Sud
  • Malaysia

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