Kering

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グッチ

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リーガル

クレジット

個人情報保護方針 

Creativity is our legacy

経営戦略

年度活動報告

ケリングについて

ケリングの歴史

セーヴル通り40番

Celebrating our history with "Kering, of granite and dreams"

カルチャーと伝統

取締役会

エグゼクティブ・コミッティー

François-Henri Pinault

企業倫理

コーポレート・ガバナンス

女性の活躍

ケリング・ファウンデーション

ウーマン・イン・モーション

女性のために

ニュース

サンローラン

ボッテガ・ヴェネタ

バレンシアガ

マックイーン

ブリオーニ

ブシュロン

ポメラート

ドド

キーリン

ジュエリー

ジノリ 1735

ケリング アイウエア

ケリング ボーテ

Others

ケリング・グループ

グループ・ブランド

ラグジュアリーへの取り組み

ケリングで働く

キャリア形成

ワーク・ライフ・バランス

多様性

若手人材の育成

ケリング・キー・プログラム

人材の育成

ケリングで働くということ

採用情報

2017-2025 ロードマップ

ガバナンス

活動概要

Crafting tomorrow's Luxury

EP&L(環境損益計算）

ESG情報開示

ESGパフォーマンス

影響を測定する

気候変動に関する戦略

削減する

修復・再生する

気候変動を緩和する

生物多様性に関する戦略

ケリングの水資源戦略

Regenerative Fund for Nature

動物福祉

地球を守る

サプライチェーンにおける人権

サプライチェーンにおける女性の存在

クラフツマンシップの継承

サプライチェーンに関わる人々

循環型社会に向けた取り組み

原材料

イノベーション・ラボ

製造工程

新たなビジネスモデル

アップサイクルとリサイクル

未来に向けたイノベーション

アジェンダ

発行物とビデオ

ニュースとリソース

Corporate governance

Breakdown of share capital

About Kering & Key Figures

KERING SHARE

Publications

Regulated information

Being a shareholder

Your publications

Annual General Meeting

Shareholders information

Debt financing and other information

Financial calendar

Shareholder's contacts

スペシャル・レポート

ロゴ

広報資料

お問い合わせ先

 | Kering

グッチは、世界で最も高い名声と影響力を持つラグジュアリー・ブランドのひとつです。真のグローバル・リーダーとしてファッション業界を牽引し、ラグジュアリーに対する現代的かつ革新的なアプローチを確立しています。

歴史

グッチの求人情報をすべて表示

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<p>ラグジュアリーに興味がありますか？<br />
今すぐチームに参加しませんか？グッチの求人情報は下記をクリックしてください。</p>

<div><b>Role Mission</b></div><div></div><div>As the Team Manager, you will lead and inspire your team to create and deliver an unsurpassed luxury service culture in the store.</div><div></div><div>You will lead from the selling floor, where your most time is spent, executing the strategy, and delivering real-time coaching and feedback to achieve business and product category goals.</div><div>You will develop and grow the people within your team through consistently contributing to the recruitment, retention, and development of the best-in-class talents.</div><div></div><div>The Team Manager will represent the brand as a Gucci Ambassador by always embodying and promoting the Gucci Values.</div><div></div><div><b>Key Accountabilities</b></div><div></div><div></div><div><b>Client Experience</b></div><ul><li>Lead and inspire your team to execute a superior client experience, ensuring each Client Advisor operates with a hospitable and elevated attitude.</li><li>Capture meaningful client data to build relationships to personalize prospect client development opportunities.</li><li>Effectively utilize various clienteling tools to drive client loyalty and acquisition.</li><li>Lead clienteling activities with your team and develop action plans accordingly to reach clear goals and KPIs.</li><li>Monitor Client Advisor performance and work on a daily/weekly/monthly plan to ensure clienteling excellence.</li><li>Lead and support company-driven local events and product launches, ensuring client attendance and sales results are met.</li><li>Lead by example on the selling floor in embracing the Gucci selling ceremony.</li><li>Manage the client flow on the selling floor to ensure that everyone is addressed with exceptional service.</li><li>Manage and resolve client service issues with the end goal of retaining and enriching the client relationship.</li><li>Model Gucci image through appropriate wardrobe and presence as per the company’s grooming guidelines.</li><li>Develop and maintain a deep knowledge of competition and prospects in the store’s area and stay well connected to local trends and evolution.</li></ul><p></p><div><b>Leading People</b></div><ul><li>Working on the selling floor, maintaining constant contact with your team, supporting, and coaching where needed, and ensuring a consistent client experience.</li><li>Provide support and regular feedback to Client Advisors to ensure their development is ongoing and their motivation and sense of engagement is high – behavioral observation with Training Follow-up App.</li><li>Actively lead the annual Performance and Development Conversations activity with your direct reports ensuring quality and inspiring career conversations.</li><li>Conduct regular and monthly performance conversations, discuss results and opportunities, and develop action plans.</li><li>Lead engaging morning briefings using different facilitation techniques when required, delivering key business communication and daily objectives.</li><li>Develop and lead cross-category focus, ensuring your team can and does sell all categories across all floors.</li><li>Participate in attracting and recruiting new team members through conducting behavioral- based interviews and keeping a talent pipeline from competitive recruitment.</li><li>Ensure effective, holistic, and timely onboarding for new joiners of your team.</li><li>Manage and resolve employee-relations matters in partnership with the Store Directors and People Partners.</li><li>Monitor your team’s adherence to company policies and procedures; following up when needed.</li></ul><p></p><div><b>Sales Performance</b></div><ul><li>Monitor the performance of the assigned categories and all store KPIs and proactively propose action plans to reach the targets.</li><li>Maximize time spent on the selling floor for motivating team members including using selling techniques effectively as a role model.</li><li>Consistently analyze store results (KPIs, RED, people KPIs, etc.) and partner with the Store Director to provide adequate recommendations and improvement actionable plans.</li><li>Partner with the Store Director and the Merchandising team, by providing effective feedback on products, stock situation, and specific category requests to grow the business.</li><li>Partner with the Store Director and the Training team to ensure Client Advisors develop full product knowledge through specific training while ensuring their awareness of market trends and competitors.</li><li>Utilize digital platforms to support store and online product sales.</li><li>Oversee and support tracking of all special orders through merchandising communication.</li></ul><p></p><div><b>Running the House</b></div><ul><li>Collaborate with Operations, Human Resources, Loss Prevention, and other cross-functional departments while adhering to and enforcing all company policies and procedures.</li><li>Plan and consult with the Store Director to accurately schedule FTE according to individual capabilities of team members and traffic flow to ensure appropriate coverage.</li><li>Effectively allocate tasks/activities based on people&#39;s abilities and delegate effectively.</li><li>Support and maintain visual merchandising standards set by the WW headquarters.</li><li>Maintain full organization of company assets in the back of house and front of house per the company’s stock guidelines.</li><li>Support and execute product handling, transactions, payment processes, and general store administration.</li><li>Support opening and closing of the store as Manager on Duty providing leadership and guidance to all Client Advisors on shift.</li><li>Optimize stock/inventory management ensuring monitoring and reporting of any risks.</li><li>Ensure with the Store Director optimal and consistent adherence to all key health, safety, and security aspects.</li></ul><p></p><div><b>Key Requirements</b></div><ul><li>4&#43; years of sales management experience in retail, luxury retail, or service-related industry.</li><li>A bachelor’s degree in a related field is preferred.</li><li>High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team.</li><li>Proven ability to drive positive client experiences that build loyalty and deliver measurable results.</li><li>Ability to manage competing priorities in a fast-paced environment.</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook.</li><li>Industry awareness and strong business acumen.</li><li>Strong verbal and written communication skills and excellent organizational skills.</li><li>Passion for the fashion industry.</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul><p></p><div><b>Key Values for Ways of Working</b></div><div></div><div>Our values define who we are, what we stand for and how we act towards one another. We consider these our commitment to develop a stronger organization:</div><p></p><div><b>We Are Inclusive</b></div><ul><li>We believe that diversity in thought, background and skills enhances our capacity to create, collaborate and problem solve.</li></ul><div><b>We Are Respectful</b></div><ul><li>We believe that all people are worthy and deserving of being seen and heard, using kindness as the power to transform every room we walk into.</li></ul><div><b>We Are Responsible</b></div><ul><li>We believe that personal and professional growth thrives at the intersection of thoughtfulness and accountability.</li></ul><div><b>We Are <span>Trustworthy            </span></b></div><ul><li>We believe that honesty, transparency, and integrity are the foundations for everything we do (essential to sustaining healthy, long-lasting relationships).</li></ul><p></p><div><b>Key Behaviors to Amplify What We Do</b></div><div></div><div><b>Explore</b></div><div><b>Considerate Thinker</b></div><ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole.</li></ul><div><b>Solutions Developer</b></div><ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions.</li></ul><div><b>Deliver</b></div><div><b>Accountable Achiever</b></div><ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions.</li></ul><div><b>Agile Advocate</b></div><ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals.</li></ul><div><b>Connect</b></div><div><b>Connection Builder </b></div><ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully.</li></ul><div><b>People Enabler</b></div><ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness.</li></ul><div><b>Build</b></div><div><b>Continuous Learner </b></div><ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort.</li></ul><div><b>Talent Builder </b></div><ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential.</li></ul><p></p><div><b>Work Authorization</b></div><ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul><p></p><div><b>Accessibility</b></div><div></div><div>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank"><span>accessibility.americas&#64;gucci.com</span></a>.  </div><div></div><div>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.</div><div></div><div>EOE M/D/F/V </div>

If you are a Dream-maker, this is the place for you.  Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.

<div><p><b><span>Role Mission</span></b><span> </span></p></div><div><p><span><span>As a GUCCI </span><span>Operations </span><span>Manager, you will </span><span>be responsible for</span><span> leading the store operations team </span><span>and/</span><span>or </span><span>the </span><span>process</span><span>es. In this role, you will </span><span>ensure support to the business by overseeing an efficient stockroom(s) and </span><span>accurate</span><span> inventory and prioritize providing our clients with exceptional service by supporting the selling process as needed.</span><span> </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>You will lead in </span><span>the </span><span>day-to-day operations management and as a store leader and partner</span><span> </span><span>along with the Store Director</span><span>, </span><span>you are expected to be proficient in all aspects of the business.</span></span><span> </span></p></div><div><div><p><span> </span></p></div><div><p><b><span>Key Accountabilities</span></b><span> </span></p></div><div><p><b><span>Expectations</span></b><span> </span></p></div><div><p><span> </span></p></div><div><ul><li><p><span><span>Driv</span><span>e, </span><span>direct, and develop</span><span> o</span><span>perational </span><span>e</span><span>xcellence across all aspects of the store</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Asses</span><span>s </span><span>and evaluat</span><span>e o</span><span>perations with a commercial mindset </span><span>and</span><span> propos</span><span>e</span><span> strategic improvements</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>T</span><span>raining new hires and existing staff on all operating policies and procedures</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Coach and develop direct reports in areas of operations, customer service and sales support</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Liaise with corporate departments such as Operations, Inventory Planning, Inventory Control, Accounts Payable, etc. as needed</span><span>.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Leadership</span></b><span> </span></p></div><div><p><span> </span></p></div><div><ul><li><p><span><span>Serving as a leader to the store team, p</span><span>artner with Store Director and Associate Store Director </span><span>to </span><span>execut</span><span>e </span><span>all operational and service standards set forth by Gucci</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Responsible for creating a positive and united work environment amongst all staff</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Function as </span><span>Manager on Duty in rotation, </span><span>assist</span><span> </span><span>with floor coverage, process</span><span> </span><span>of client purchases,</span><span> and </span><span>open</span><span> </span><span>and clos</span><span>e </span><span>the store</span><span>.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Operations</span></b><span> </span></p></div><div><p><span> </span></p></div><div><ul><li><p><span><span>Provide overall support with the shipping and receiving process, report any issues to Store Director and tak</span><span>e</span><span> the necessary steps to resolve</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ensure </span><span>timely</span><span> movement of merchandise as directed by the Store Director while adhering to all procedures and guidelines, including but not limited to transfers, and damages</span><span>;</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Ensure </span><span>an accurate</span><span> and organized store inventory at all times – oversee store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Assist</span><span> management </span><span>to </span><span>identify</span><span> </span><span>problems in operation</span><span>al </span><span>process</span><span>es</span><span> and resolve them </span><span>in a timely manner</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Maintain clear and </span><span>accurate</span><span> operations documents/procedures for reference purposes</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Communicate all discrepancies/issues </span><span>immediately</span><span> to management</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Process repairs and damages on </span><span>a timely</span><span> basis according to company guidelines</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Assist</span><span> with physical maintenance of the boutique</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Place orders as needed for all supplies for the office and store</span><span>.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Key Requirements</span></b><span> </span></p></div><div><ul><li><p><span><span>Minimum of 5 - 7 years of operations experience in retail, luxury retail, or service-related industry preferably in a supervisory role</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Bachelor’s Degree is preferred</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Excellent written and communication skills</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to analyze information, </span><span>identify</span><span> business priorities, problem solve </span><span>and </span><span>manage multiple tasks in a fast-paced environment</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proficiency</span><span> with Microsoft Office software including Word, Excel, PowerPoint, Outlook</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Excellent organizational skills</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experienced with technology to </span><span>utilize</span><span> internal retail systems and shipping software programs</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Assist</span><span> in the training of new Team Manager - Operations in other locations and support teams</span><span>;</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Travel and </span><span>assist</span><span> in store openings, closures, and remodels within the region and surrounding markets.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Key Pillars for Ways of Working</span></b><span> </span></p></div></div><div><div><p><span> </span></p></div><div><ul><li><p><span><span>Execute the mission of the role with a </span></span><b><span>Radically Client-Centric</span></b><span><span> mindset</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Approach activities and relationships with </span><span>a methodology</span><span> that promotes </span></span><b><span>Flat, Connected and Fast</span></b><span><span> ways of collaborative working</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Be </span></span><b><span>Relentlessly Creative</span></b><span><span> and approach challenges with an innovative mindset</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Demonstrate that </span></span><b><span>Everyone is an Owner</span></b><span><span> through thoughts, actions, and behaviors</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Key Behaviors to Amplify What We Do</span></b><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Explore</span></b><span> </span></p></div><div><p><b><span>Considerate Thinker</span></b><span> </span></p></div><div><ul><li><p><span><span>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</span></span><span> </span></p></li></ul></div><div><p><b><span>Solutions Developer</span></b><span> </span></p></div><div><ul><li><p><span><span>Actively scans the environment for </span><span>new approaches</span><span>, blending different ideas to come with creative yet effective solutions</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Deliver</span></b><span> </span></p></div><div><p><b><span>Accountable Achiever</span></b><span> </span></p></div><div><ul><li><p><span><span>Actively gets things done, raising the bar for performance, and taking accountability for own actions</span></span><span> </span></p></li></ul></div><div><p><b><span>Agile Advocate</span></b><span> </span></p></div><div><ul><li><p><span><span>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</span></span><span> </span></p></li></ul></div></div><div><div><p><span> </span></p></div><div><p><b><span>Connect</span></b><span> </span></p></div><div><p><b><span>Connection Builder </span></b><span> </span></p></div><div><ul><li><p><span><span>Builds trust-based relationships across boundaries and encourages collaboration</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Adapts own style to communicate impactfully</span></span><span> </span></p></li></ul></div><div><p><b><span>People Enabler</span></b><span> </span></p></div><div><ul><li><p><span><span>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Build</span></b><span> </span></p></div><div><p><b><span>Continuous Learner </span></b><span> </span></p></div><div><ul><li><p><span><span>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</span></span><span> </span></p></li></ul></div><div><p><b><span>Talent Builder </span></b><span> </span></p></div><div><ul><li><p><span><span>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Work Authorization</span></b><span> </span></p></div><div><ul><li><p><span><span>Qualified candidates must have the proper work authorization to work in the United States</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Accessibility</span></b><span> </span></p></div><div><p><span><span>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the </span><span>candidate</span><span> experience</span><span>.  </span><span>If you are</span><span>   i</span><span>nterested in becoming a Gucci Dream-maker and applying for employment and require </span><span>a reasonable</span><span> accommodation to </span><span>assist</span><span> with any part of the application and/or interview process, please contact us by email at </span></span><a href="mailto:name.nom&#64;kering.com" target="_blank"><u><span>accessibility.americas&#64;gucci.com</span></u></a><span><span>.   </span></span><span> </span></p></div><div><p><span><span>When contacting us, please provide your contact information, the role you have applied </span><span>to</span><span>, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable </span><span>accommodations</span><span>.</span></span><span> </span></p></div></div><div><div><p><b><span>Salary Range – </span></b><b><span>Insert </span><span>Location –</span></b><b><span> INSERT WHEN REQUIRED</span></b><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>For individuals assigned and/or hired to work in [</span></span><span><span>New York City/Westchester/Jersey City/Washington/California/Colorado</span><span>, British Columbia</span><span>],</span></span><span><span> GUCCI includes a reasonable estimate of the salary or hourly rate range for this role. </span><span>This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.</span><span> In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled. </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>A reasonable estimate of the current base salary range is $</span></span><span><span>BGT MIN</span></span><span><span> USD</span><span>/CAD</span><span> to $</span></span><span><span>PP MAX BGT</span></span><span><span> USD</span><span>/CAD</span><span>. </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><i><span>[For Jersey City, include below language as well]</span></i><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>Eligible employees may also </span><span>participate</span><span> in an employee benefits program. </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>Benefits include:  </span></span><span> </span></p></div><div><p><span> </span></p></div><div><ul><li><p><span><span>Medical </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Dental </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Vision </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>P</span><span>aid Time Off (P</span><span>TO</span><span>)</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>401K</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><span><span>[</span></span><i><span>For Washington/California/Colorado, include below language as well]</span></i><span> </span></p></div><div><p><span> </span></p></div></div><div><div><p><span><span>Eligible employees may also </span><span>participate</span><span> in an employee benefits program as well as an incentive program, subject to the rules governing the program, whereby an award, if any, depends on </span><span>various factors</span><span>, including, without limitation, individual and organizational performance.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>Benefits include:  </span></span><span> </span></p></div><div><p><span> </span></p></div><div><ul><li><p><span><span>Medical </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Dental </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Vision </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>P</span><span>aid Time Off (P</span><span>TO</span><span>)</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>401K</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><span><span>EOE M/D/F/V</span></span><span> </span></p></div></div>

<p><b>Role Mission</b></p><p></p><p>As a Gucci Team Manager, you will lead and inspire a dedicated team of Client Advisors to deliver the highest performance through a customer centric attitude.</p><p></p><p>You will lead from the selling floor, delivering real time coaching and feedback to achieve business and product category goals. You will develop and grow the talent within your team. The Team Manager will represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers of the brand within the marketplace.</p><p></p><p><b>Key Accountabilities</b></p><p></p><p><b>Team </b></p><ul><li>Working on the selling floor, you will be in constant contact with your team, supporting and coaching where needed, ensuring a consistent client experience;</li><li>Provide support and regular feedback to Client Advisors to ensure their development is ongoing and their motivation and sense of engagement is high;</li><li>Support opening and closing of the store as Manager on Duty providing leadership and guidance to all Client Advisors on shift;</li><li>Lead morning briefings as and when required, delivering key business communication <span><span>and daily objectives;</span></span></li><li>Develop and lead cross category focus, ensuring your team can and do sell <span><span>all categories across</span></span> all floors;</li><li>Conduct regular and monthly performance conversations, discussing results, opportunities and developing action plans;</li><li>Participate in attracting, recruiting, and onboarding a high performing team;</li><li>Monitor your team’s adherence to company policies and procedures; following up when needed.</li></ul><p></p><p><b>Client</b></p><ul><li>Lead and inspire your team to execute a superior client experience, ensuring each Client Advisor operates with a hospitality mindset;</li><li>Develop a client engagement mindset, with the purpose of building long lasting relationships with clientele;</li><li>Achieve business objectives by utilizing the company consumer management client segmentation strategy;</li><li><span><span>Full utilization of</span></span> the <span><span>various clienteling tools</span></span> to activate, retain and grow team and personal client base;</li><li>Lead the execution <span><span>of clienteling activities</span></span> with your team, developing actions to reach clear goals and KPIs;</li><li>Monitor client advisor performance and work on a daily/weekly/monthly plan to <span><span>ensure clienteling excellence;</span></span></li><li>Lead by example on the selling floor in embracing the Gucci selling ceremony;</li><li>Manage the customer flow on the selling floor to ensure all clients are attended to and <span><span>exceptional service</span></span> is delivered;</li><li>Manage and resolve customer service issues with the end goal of retaining the client relationship.</li><li>Capture meaningful customer data for the purpose of building relationships to personalize prospect client development opportunities;</li><li>Monitor monthly consumer management database reporting;</li><li>Strong grasp on KPI’s and ability to strategize when performance standards are not met;</li><li>Fully support and align with all key business initiatives and new product launches;</li><li>Lead and support company driven local events and product launches, ensuring client attendance and sales results are met;</li><li>Model Gucci image through appropriate wardrobe and presence per the company grooming guidelines.</li></ul><p></p><p><b>Product</b></p><ul><li>Monitor the performance of the assigned categories and proactively propose action plans to reach the targets;</li><li>Partner with the Store Director and the Merchandising team, by providing effective feedback on products, stock situation and specific category requests to grow the business;</li><li>Provide insights to Store Director and Visual Merchandising team to maximize the category potential while ensuring the image and merchandising guidelines of the store are maintained;</li><li>Partner with the Store Director and the Training team to ensure Client Advisors develop full product knowledge through specific training, while ensuring their awareness of market trends and competitors;</li><li>Utilize digital platforms to support store and online product sales.</li></ul><p></p><p><b>Operations </b></p><ul><li>Collaborate with Operations, Human Resources, Loss Prevention, and other cross functional departments while adhering to and enforcing all company policies and procedures;</li><li>Provide accurate monthly schedules, and leadership zoning, by analyzing peak hours to ensure adequate floor coverage;</li><li>Support and maintain visual merchandising standards set by the WW headquarters;</li><li>Maintain full organization of company assets in the back of house and front of house per the worldwide stock guidelines;</li><li>Daily maintenance of the consignment program to ensure compliance and adherence to company policy and procedures;</li><li>Responsible for tracking all special orders through merchandising communication;</li><li>Weekly communication of bestseller needs through the Business Planning replenishment program.</li></ul><p></p><p><b>Key Requirements</b></p><ul><li>Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry;</li><li>A Bachelor’s Degree in a related field is preferred;</li><li>Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;</li><li>Proven ability to drive positive client experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the fashion industry;</li><li>Ability to inspire and influence a team, with an entrepreneurial vision, and high level of integrity and professionalism;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul><p></p><p><b>Key Pillars for Ways of Working</b></p><ul><li>Execute the mission of the role with a <b>Radically Client-Centric</b> mindset;</li><li>Approach activities and relationships with a methodology that promotes <b>Flat, Connected and Fast</b> ways of collaborative working;</li><li>Be <b>Relentlessly Creative</b> and approach challenges with an innovative mindset;</li><li>Demonstrate that <b>Everyone is an Owner</b> through thoughts, actions, and behaviors.</li></ul><p></p><p><b>Key Behaviors to Amplify What We Do</b></p><p></p><p><b>Explore</b></p><p><b>Considerate Thinker</b></p><ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul><p><b>Solutions Developer</b></p><ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul><p></p><p><b>Deliver</b></p><p><b>Accountable Achiever</b></p><ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul><p><b>Agile Advocate</b></p><ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul><p></p><p><b>Connect</b></p><p><b>Connection Builder </b></p><ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul><p><b>People Enabler</b></p><ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul><p></p><p><b>Build</b></p><p><b>Continuous Learner </b></p><ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul><p><b>Talent Builder </b></p><ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul><p></p><p><b>Work Authorization</b></p><ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul><p></p><p><b>Accessibility</b></p><p>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank"><span><span>accessibility.americas&#64;gucci.com</span></span></a>.  </p><p></p><p>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.</p><p></p><p>EOE M/D/F/V</p>

<p><b>Role Mission</b></p><p>As a Gucci Senior Client Advisor, you will assist the Store Director and Team Manager in the driving of sales results, training and supervision of Client Advisors, merchandise management and daily store operations.</p><p></p><p>You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As a Senior Client Advisor, you will be a role model and represent the brand as a Gucci Ambassador by promoting the Gucci Values and Amplifiers within the marketplace.</p><p></p><p><b>Key Accountabilities</b></p><p><b>Team</b></p><ul><li>Provide supervision and guidance to Client Advisors on the selling floor to deliver the highest performance through a customer centric attitude, driving sales as a client advisor leader;</li><li>Partner with the Team Manager to support real time coaching and feedback to achieve business and product category goals;</li><li>Assist in the development and growth within your team;</li><li>Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management, ensuring brand initiatives are clearly understood.</li></ul><p></p><p><b>Client </b></p><ul><li>Act as a role model by providing an exceptional client service experience by greeting, listening, and assisting clients to exceed their shopping needs;</li></ul><ul><li>Demonstrates an excellent knowledge of the products as well as Gucci history and heritage;</li><li>Attract new clients by being a Brand Ambassador through networking within the community;</li><li>Drive and exceed individual KPI goals, by ensuring the highest level of customer service and quality of sales.</li></ul><p></p><p><b>Operations</b></p><ul><li>Floor leadership duties; opening/closing the store, organizing coverage for the floor when associates are at lunch/taking a break;</li></ul><ul><li>Contribute to upholding the visual display of all products in accordance with Gucci visual standards;</li><li>Support the daily operations of the store when management is not present;</li><li>First point of contact should a difficult client issue arise.</li></ul><p></p><p><b>Key Requirements</b></p><ul><li>Sales management experience in retail, luxury retail, or service-related industry preferred;</li><li>Bachelor’s Degree in a related field is preferred;</li><li>Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;</li><li>Ability to manage competing priorities in a fast-paced environment;</li><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;</li><li>Industry awareness and strong business acumen;</li><li>Strong verbal and written communication skills and excellent organizational skills;</li><li>Passion for the Fashion Industry;</li><li>Flexibility to work a retail schedule which will include evenings, weekends, and holidays.</li></ul><p></p><p></p><p></p><p></p><p><b><span>Key Pillars for Ways of Working</span></b></p><p></p><ul><li>Execute the mission of the role with a <b><span>Radically Client-Centric</span></b> mindset</li><li>Approach activities and relationships with a methodology that promotes <b><span>Flat, Connected and Fast</span></b> ways of collaborative working</li><li>Be <b><span>Relentlessly Creative</span></b> and approach challenges with an innovative mindset</li><li>Demonstrate that <b><span>Everyone is an Owner</span></b> through thoughts, actions, and behaviors</li></ul><p></p><p><b><span>Key Behaviors to Amplify What We Do</span></b></p><p></p><p><b><span>Explore</span></b></p><p><b><span>Considerate Thinker</span></b></p><ul><li>Sees the big picture and understands how own actions and decisions impact others and the organization as a whole</li></ul><p><b><span>Solutions Developer</span></b></p><ul><li>Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions</li></ul><p></p><p></p><p><b><span>Deliver</span></b></p><p><b><span>Accountable Achiever</span></b></p><ul><li>Actively gets things done, raising the bar for performance, and taking accountability for own actions</li></ul><p><b><span>Agile Advocate</span></b></p><ul><li>Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals</li></ul><p></p><p><b><span>Connect</span></b></p><p><b><span>Connection Builder </span></b></p><ul><li>Builds trust-based relationships across boundaries and encourages collaboration</li><li>Adapts own style to communicate impactfully</li></ul><p><b><span>People Enabler</span></b></p><ul><li>Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniqueness</li></ul><p></p><p><b><span>Build</span></b></p><p><b><span>Continuous Learner </span></b></p><ul><li>Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort</li></ul><p><b><span>Talent Builder </span></b></p><ul><li>Provides constructive and on-going feedback, coaches and helps others to achieve their full potential</li></ul><p></p><p><b>Work Authorization</b></p><ul><li>Qualified candidates must have the proper work authorization to work in the United States</li></ul><p></p><p><b>Accessibility</b></p><p>Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience.  If you are   interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at <a href="mailto:name.nom&#64;kering.com" target="_blank">accessibility.americas&#64;gucci.com</a>.  </p><p>When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.</p><p></p><p></p><p>EOE M/D/F/V</p>

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