GUCCI Store Manager BICESTER VILLAGE

Gucci - Regular
Bicester - United Kingdom

We are looking not only for dreamers, but for Dream-makers! At Gucci you will be able to transform your dreams into something real, adding your contribution to the fashion world. The Bicester village Store Manager is responsible for ensuring the achievement of the store business goals (sales and profitability) as well as to promote and enhance the Gucci brand, in line with corporate policies and procedures.

Key Accountabilities

Sales and Customer Management

Establishes and implement Action Plans in order to develop sales for each product category and client segment
Articulates Vision with Strategy & Implementation establishing priorities
Monitors P&L Cost and Retail KPI’s in order to maximize the Store turnover
Ensures achievement of business goals and strategic projects, keeping in constant connection with Corporate functions
Ensures the implementation of CRM initiatives to develop a clientele network for the store,
Develops a Client Centric Culture aimed to maximize the existing customers and enlarge the new client base encouraging a Client Centric approach in all the staff
Ensures the development of motivation, sense of belonging and business involvement

People Management & Development

Builds effective team engaging, retaining and constant evaluate and develop people
Promotes effective coaching activities to their directs reports
Connect with Peers creating and effective and collaborative network
Is a Role Model, inspiring and motivating the Staff
Monitoring and share feedbacks with HR function in terms of % of people turnover; internal promotion/mobility and Talent Mapping keeping in consideration Personnel Cost
Constantly updates PMP Results

Business and Process

Ensures the economical and operational effective management of the store, in compliance with internal policies and procedures
Ensures the adequate integration and optimization between front and back-office, upholding the Respect of Gucci Standards and Procedures
Has and constantly updates his/her deep knowledge of the luxury market sharing his/her passion and knowledge
Monitors Store Visits Results, Mystery Shopping Results and Internal/External audits results

Key Requirements