0 results for ""
- kering
- talent
- jobs for you
- Asia
- MCQUEEN Retail Manager
05/28/2026
MCQUEEN Retail Manager
McQueen - Regular
Tokyo - Japan
SUMMARY
This position is responsible for setting up and managing the retail and store operations according to the company principles and guidelines, i.e. reflecting the company image and representing the company to its customers. Formulate and implement policies, strategies, and business development plans of the store to achieve or exceed sales, profits, and cost objectives. Work closely with Merchandising Department for merchandise assortment and selection to execute programs to increase effectiveness and sales of merchandise. Maintain positive customer relations and monitor customer feedback. Train, motivate, and develop subordinates to provide the desired standards of service and ensure succession. Ensure an optimal and motivating work climate.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- To be responsible for setting up new stores and business development in Japan
- To manage various pre-opening activities and plans of the new stores
- To manage and oversee the daily store operation such as sales, expense control, staff training, inventory management, security and safety, etc.
- To formulate and implement strategic retail sales plan to achieve sales targets
- To lead and motivate team members to achieve sales target and maintain a high standard of customer satisfaction
- To work closely with Merchandising Department to ensure competitive merchandise assortment and maximized sales of merchandise in the region
- To enhance operation efficiency as well as to ensure the effective implementation of business promotion initiatives and marketing programs at store level to enhance brand’s awareness
- To manage CRM function to ensure the best CRM strategies is in place
- To perform other related ad hoc tasks and projects where necessary
QUALIFICATIONS
- Bachelor degree or above with at least 5-year hands-on retail sales or store operation experience in which 2 years at managerial level
- Prior exposure in luxury goods or premium fashion brands is preferred
- Proven experience in national retail and operations management
- Demonstrated strong sense of high-end fashion with sound knowledge in visual merchandising and promotions
- Well organize and possess strong leadership, communication, and interpersonal skill
- Good command of both spoken and written English and Japanese
- Good PC skills such as MS Office