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ALEXANDER MCQUEEN Retail Performance Management Assistant

Alexander McQueen - Regular
London - United Kingdom

Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. Under the creative direction of Sarah Burton, the house produces critically acclaimed collections, driven by unparalleled vision and respect for craftsmanship. Burton was made Head of Design for womenswear in 2000 and was appointed Creative Director in 2010. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.

Your Opportunity:

Alexander McQueen is in search of an ambitious, organised and proactive team player to support the Worldwide Retail & Wholesale Director and the wider Retail Performance Management team.  This role will be well suited to a passionate and eager team administrator/ assistant with an aspiration to develop in a career as a PA/EA.

How you will contribute:

  • Act as a first point of contact for Director, prioritising queries and escalating where appropriate

  • Aid with diary management for members of the Retail Performance Management team when required: prioritising and scheduling internal & external meetings/conference calls across time zones and proactively gathering materials needed ahead of trips and meetings

  • Effectively preparing for key business meetings - including venue, materials, room reservation and IT set-up, and assist in welcoming guests as appropriate

  • Organising travel - flights, accommodation, visas, transportation, transfers, currency, restaurants, meetings and calls, together with compiling the required materials for business trips in advance for members of the Retail Performance Management team.

  • Assist in tracking travel budgets and processing expense for members of the Retail Performance Management team

  • Provide administrative support to the Retail Performance Management team, alongside maintaining an up-to-date filing and sharepoint electronic filing system

  • Collate, prepare and format recurrent weekly retail newsletters

  • Organise and manage all call, video and meeting calendars with the Regions

  • Monitoring annual leave and the whereabouts of the Director’s direct reports

  • Dealing with confidential correspondence and information with discretion

Your Skills and Experience:

  • Previous experience in an administrative / support function, responsible for prioritising and multi-tasking various and competing demands

  • Excellent communicator with the ability to interface regularly with internal and external personnel at all levels (face to face, by email and telephone)

  • Proactive, with an ability to effectively manage expectations and manage openly / upwards to ensure alignment with the PA/EA community of the Direction Committee

  • Meticulous organisation and ability to prioritise when working to tight deadlines and under pressure

  • Strong emotional intelligence, professionalism, diligence and and trustworthiness

  • Ability to stay calm in hectic environment with competing demands

  • Responsive and flexible to business needs

  • Excellent written and verbal communication skills, with an ability to be succinct and to the point

  • Experience/knowledge of a luxury corporate/retail environment

  • Punctual, professional and trustworthy acting with a high level of discretion at all times

  • Team player with a positive and proactive attitude

  • Computer literate, including excellent/advanced knowledge of Microsoft packages (Word, Excel & PowerPoint)

  • Comfort level with solutions like Microsoft Teams, Mirro, Zoom and a general agility around new communication resources as they become available; coupled with a drive and desire to improve and expand the usage and proficiency of the team around usage of such resources

  • French, Italian and/or Mandarin languages - advantageous, however not essential

Why work with us?

This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.  

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • Europe
  • United Kingdom
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