BALENCIAGA - Sales Associate, Berlin (m/f/d)
Balenciaga - Regular
BERLIN - Germany
BALENCIAGA Sales Associate, Berlin
We are currently seeking a Sales Associate who will report to Assistant Store Manager/ Store Manager for our store in Berlin (KaDeWe).
How you will contribute
To develop and maintain good product knowledge and provide excellent customer service
An understanding of current products, trends and collections and ensuring that customers are informed and aware
To replenish stock and maintain high standards of merchandise and product presentation
Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company
Keep up to date with customer requirements and operating procedures
Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met
To ensure that all procedures and policies are understood. To carry out work according to those standards.
Adheres to Security and Health and Safety regulations
Opening & closing the Store according the needs of the business, in line with Company security rules
To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Associate role.
Who you are
Previous experience in a similar role
Experience in a customer service role with face-to-face customer contact
Ability to adapt to frequent change and a high-pressure environment
Ability to initiate contact and communication
Motivated by being a team player with a common goal
Excellent communication and interpersonal skills with the ability to build and maintain relationships
A strong team player and considerate of colleagues
Ability to speak fluently German English is essential
Why work with us?
This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.
Balenciaga is committed to supporting your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
- Full time
- Europe
- Germany