BRIONI - Sales Advisor - Harrods

We are currently seeking a Sales Advisor who will report to the Assistant Store Manager as part of our team in Harrods.

You will be a key ambassador for the brand providing a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long-term loyal relationship. You will carry out sales and clienteling actions in order to maximize individual and store target and KPIs.

KEY ACCOUNTABILITIES

• Create and develop a positive relationship with the customers, from the first contact to the farewell
• Meet and exceed CRM and retention goals
• Accomplish the goals set by the Store Management contributing to the teamwork
• Effectively use the Client Book (LUCE) to nurture the relationship with the existing and potential customers
• Create and cultivate a network of contacts to expand potential customer base
• Gather information about the market: new trends, events, competitors’ activities and products
• Effectively interact and collaborate with colleagues in the store and in the company at large
• Implement stock procedures according to company standards and guidelines
• Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks

KEY REQUIREMENTS

• At least 3 years of experience in a sales position in a luxury brand
• Fluent in English and Italian, another language is a plus
• Good knowledge of men's formalwear
• Good knowledge of high-end fashion field
• MTM specialization is a plus
• Listening and communication skills
• Flexible to work in a multicultural context
• A proactive individual
• Self-development attitude
• Sense of ownership
• Able to be mobile on the sales floor for extended periods

Why work with us?

This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.

Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.