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ERP System Business Analyst Manager

Gucci - Regular
- Switzerland

Gucci Timepieces & Jewelry, one of the most reliable and consistent fashion watch & jewelry brands, with a clear design approach and positioning, has been designing, developing and manufacturing iconic Gucci watches since the early 1970s. Rigorously made in Switzerland, Gucci watches are recognized for their innovative and contemporary design, quality and craftsmanship and are distributed worldwide through the exclusive network of directly operated Gucci boutiques and selected watch retailers and distributors. Gucci Timepieces & Jewelry has also been distributing the Gucci Jewelry collections, capitalizing on the expertise gained in the watch sector and leveraging the synergies between the watch and jewelry industries. Gucci is part of the Kering Group, a world leader in apparel and accessories, which develops an ensemble of powerful Luxury brands.

As an ERP Business Systems Analyst Manager (BSAM) you will be the key contact point within the strategic and the operational departments. Your good business overview and technical knowledges will help you to perfectly understand the strategic business needs and translate them for the IT division.

Based on the business needs, you will design the system and the applications with the aim of continuous improvements. You will identify and coordinate with other teams in order to support business functions.

You will manage and coordinate an IT team resources and monitors deliverables to ensure that business needs are met successfully and in a timely fashion. You will manage direct reports in the day-to-day performance of their jobs. You will ensure that projects/department milestones/goals are met and give feedback and recommendations to the management.

Key responsibilities

  • Provide analysis and planning of new solutions, according to the deadlines and requirements.
  • Identify and solve systems issues using M3 ERP solutions - implement new applications for all worldwide sites.
  • Support internal customers to effectively analyze business performances and recommend areas for improvement.
  • Lead and analyze design sessions in prototyping new systems to enhance business processes, operations and information process flows.
  • Manage the day to day operations in a timely and accurate manner, assist users/team in resolving high problems and answering questions.
  • Maintain system protocols by writing and update procedures.
  • Prioritize problems/needs and coordinate them with the team.
  • Monitor project progress by tracking activities; solving problems; publishing progress reports; recommending actions.
  • Lead and motivate the team, manage the workload and working sessions of the department.

Job requirements

  • 3 - 5 years' experience as a Business Analyst.
  • Proven experience initiating and leading ERP related projects.
  • Good knowledge of ERP Infor M3 v13.
  • Knowledge of department processes in Manufacturing, Logistic, Financial in the luxury/fashion industry.
  • Fluent in English. French would be an asset.
  • Experience of working in multicultural / international environment.
  • Ability to deal with priorities and execute tasks in a fast-moving environment.
  • Solid written and verbal communications skills.
  • Customer-oriented and helpful attitude with outstanding customer service and interaction skills.
  • Good Team builder.

  • Full time
  • Europe
  • Switzerland
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