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Alexander McQueen si distingue per l'espressione dell'individualità, della forza sovversiva e della potenza creativa.&nbsp;

La storia

Seán McGirr

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Alexander McQueen is currently seeking a Distribution Admin Assistant, who will support the Distribution Planning Team in London.Your Opportunity?Alexander McQueen is in search of a Distribution Admin Assistant to support our Distribution Planning &amp; Supply Chain department. This role will be the key supporting administrative function for the Distribution Planners.The ideal candidate will have strong organizational skills, attention to detail, and the ability to communicate effectively across teams.How you will contribute?<ul><li>Process changes to store and market assortment parameters to help drive SKU efficiency and stock availability.</li><li>Enter stock targets, orders, and parameters into the Distribution ERP system.</li><li>Create/Update and distribute daily business reporting for the team.</li><li>Monitor/Launch replenishment (locally) on a daily basis and execute any necessary stock allocations, taking into consideration sales, stock levels, and market priorities.</li><li>Perform weekly uniform allocations and, also the annual uniform allocation across markets.</li><li>Provide administrative assistance to Distribution Planners in their daily tasks.</li><li>Collaborate with the Central, Regional &amp; Outlet Merchandising teams.</li><li>Support with additional ad-hoc tasks and projects as needed.</li></ul>Who you are?<ul><li>Previous experience working in the fashion industry is a plus but not essential.</li><li>Excellent analytical and problem-solving skills.</li><li>Highly Numerate</li><li>Confident in working with systems and high volumes of complex data.</li><li>Strong organizational skills, to effectively manage a fast paced and varied workload.</li><li>Excellent interpersonal skills, ability to work within a team and confident in speaking with a number of stakeholders.</li><li>Strong working knowledge of Microsoft Office Suite.</li><li>Italian or additional languages is a plus.</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Supply Chain:
Gathers pre- and post-production cycle jobs in fields such as resource planning, order management, logistics and distribution, warehousing and aftersales repair services.

Job Family Description -Supply and Demand / Order Management:
Coordinates with logistics and warehousing to release and invoice shipments. Oversees the forecasting and inventory planning process to optimise stock levels and to meet our company standards of excellence.

At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?The Alexander McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalized client experience and cross selling of products, the Client Advisor will take full ownership of the exclusive relationships of the AMQ clientele.<ul><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of AMQ history and heritage</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools to strengthen Client loyalty</li><li>Engage with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed. Promote a positive working environment in line with the House Code of Behaviours.</li><li>Maintain a continual learning mindset by actively seeking and embracing feedback from both colleagues and management.</li><li>Maintain shopfloor standards and appropriate levels of products on the sales floor, in line with House policies and procedures, by utilizing various training resources provided by the Company</li><li>Strengthen Client loyalty by participating in the Department or Store’s clienteling initiatives</li><li>Follow Company grooming, accordingly with AMQ standards and policies</li><li>Act in compliance to Company procedures and guidelines on visual merchandising, operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed</li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviors </li><li>Proven experience in a similar role within fashion retail companies or customer service-related field</li><li>Proven ability to drive and exceed individual and store KPIs</li><li>Possesses genuine interest in fashion and follows industry trends/news</li><li>Team-player mentality</li><li>Strong verbal and written communication skills</li><li>Strong selling skills and ability to overcome objections</li><li>Client centric approach and an entrepreneurial spirit</li><li>Ability to work in a fast moving and dynamic environment</li><li>Luxury product knowledge with keen interest in fashion trends, luxury market, social media, etc.</li><li>Ability to use digital retail tools and CRM</li><li>Ability to be mobile for extended periods of time</li><li>Ability to climb a ladder and lift packages weighing 10 lbs. on a regular basis</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.

Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

The Alexander McQueen Team Manager will be responsible for maximizing team performance in to achieve store targets and goals with a strong focus on people management and development. Working on the shop floor, taking ownership for leading and inspiring the team. Empowering and equipping the team to deliver exceptional service culture and client experience.The ideal candidate must perform with a high level of integrity, supporting with the store operations, loss prevention compliance, human resources management, as well as visual merchandising presentation. The Team Manager leads by example and guarantees excellence in Client experience through local market knowledge and promoting the values and ambitions of the brand within the marketplace. They will drive excellence in all Client touchpoints through empowering and developing the store team.Key Accountabilities Leading the business. <ul><li>Support the Store Manager to develop and implement business plans, through the analysis of the department’s and client performances and proposal of relevant action plans.</li><li>Act in alignment with the rest of the management team and in line with the store strategic priorities as defined with the Store Manager</li><li>Drive performance of the team to exceed financial targets and maximize sales performances and contribution to support the success of the entire store</li><li>Together with the Store Manager, represent the Company within the local market, identifying opportunities to increase foot flow, attracting new Clients, and building loyal relationships with the brand</li><li>Monitor the performance of the assigned team categories and proactively propose action plans to reach the targets.</li></ul><ul><li>Ensure the team develops a full product knowledge through specific training, while making sure they are aware of market trends and competitors.</li><li>Collaborate with local / regional corporate functions on Product , VM, CRM to maximize sales in line with House guidelines</li></ul>Client Experience  <ul><li>Lead and inspire the team on executing superior client experience both on shopfloor and during client appointments.</li><li>Develop a client engagement mindset, with the purpose of building long lasting relationships with the clients.</li><li>Lead the execution of clienteling activities with the store team, developing actions and initiatives to reach the goals and KPIs.</li><li>Proactively manage any customer complaints to ensure client relationship is maintained with positive outcome</li><li>Ensure Omni Channel awareness among the team, as well as coach and support the team in using digital tools to improve the relationship with clients and achieving the business objectives</li></ul>Team leadership<ul><li>Promote a positive and professional team environment that fosters trust, respect, and superior performance standards, leading by example and in line with the House Code of Behaviours.</li><li>Empowering the team to be the best versions of themselves. Promoting team spirit through effective communication, and cultivating a positive and energetic environment</li><li>Encourage the exchange of information within the team and proactively develop morning briefing on specific topics. </li><li>Staying close to team on shop floor, being aware of what is happening.</li><li>Provide support and ongoing feedback to client advisors to ensure their development, motivation, and sense of belonging.</li><li>Conduct regular performance conversations with the team to discuss results and develop action plans.</li><li>Train and inspire the team on product knowledge, sales techniques, Client Services, and Company policies and procedures. </li><li>Identify talents within their team to propose for internal development opportunities, sharing the proposal with the Store Manager to define the correct development processes.</li><li>Guarantee team development through coaching and follow-ups on individual action plans.</li></ul>Key Requirements <ul><li>You will be able to demonstrate the desired Alexander McQueen behaviors </li><li>Significant team sales management experience in retail, luxury retail, or service-related industry</li><li>Proven ability to drive store performance</li><li>Commercial awareness and strong business acumen, including key retail performance indicators</li><li>Coaching and development skills</li><li>Strong analytical skills</li><li>Entrepreneurial spirit </li><li>Strong budget management experience</li><li>Strong verbal and written communication skills and excellent organizational skills. </li><li>Being confident in public speaking and engaging with external stakeholder </li><li>Ability to manage competing priorities in a fast-paced environment. Open to change and new way of working</li><li>Able to manage pressure and maintain a positive working environment </li></ul><ul><li>Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook</li><li>Flexibility to work a retail schedule which will include evenings, weekends and holidays. </li><li>Ability to effectively create, manage and adhere to deadlines</li><li>Ability to be mobile for extended periods of time </li><li>Passion for the Fashion Industry</li></ul>

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. 
Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. 
At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:
•	Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision. At Alexander McQueen, we live and breathe a culture defined by our key Behaviours:<ul><li>Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. </li><li>Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</li><li>Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. </li><li>Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  </li></ul>How will you contribute?Sales Objectives &amp; Target<ul><li>To aim in exceeding all sales targets and KPIs set by the Company and ensure that all targets are met by constantly building and maintaining a strong client base</li><li>To analyse sales figures and CRM activities to devise and develop immediate &amp; long term goal plans; execute strategies for sales generation in order to meet monthly goals</li><li>To oversee in-store promotional displays and customer events, liaising with visual merchandising and press department where necessary</li></ul>Store Standards and Customer Care<ul><li>To liaise with your team, other relevant colleagues and customers in order to identify and resolve urgent issues</li><li>To showcase exemplary customer services and resolve customer situations diplomatically, whilst abiding to House’s policies</li><li>To adhere and reinforce the House’s visual merchandising guidelines </li></ul>Stock Controlling<ul><li>To review seasonal orders with sales associates to ensure full merchandise potential to retail buying office</li><li>To go through business recap with sales associates focusing on sell through </li></ul>People Management<ul><li>As the key member of the management team you must lead and motivate staff by being a role model and setting an exceptional example to all staff</li><li>To identify performance issues and manage them to ensure the Company’s obligations are met to make sure fair and consistent processes are followed</li><li>To conduct in-store training including; coordinating the induction of new staff into the store, product knowledge; sharing information gained from the collection presentations and identifying members of staff who require further attention to ensure that their knowledge is up to standard</li><li>To carry out yearly appraisals for all staff and provide constructive and comprehensive feedback, as well as setting individual objectives for development</li></ul>Required Skills:<ul><li>You will be able to demonstrate the desired Alexander McQueen behaviours </li><li>Minimum 8 years experience where 2 years in managerial level in store management in luxury fashion brands</li><li>Computer literate, including excellent knowledge of Microsoft Office applications</li><li>Comfortable multi-tasking and able to prioritise tasks</li><li>A good communicator with the ability to interface regularly with internal and external personnel at all levels</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Store Management:
Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand.

Sub-Job Family Description - Store Manager:
Oversees the business at 360 degrees. Ensures a unique customer experience and that business goals are achieved by effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and our company values at all times.

Alexander McQueen

La storia

Seán McGirr

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