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ALEXANDER MCQUEEN Store Supervisor KLCC

Alexander McQueen - Regular
Kuala Lumpur - Malaysia

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends. Sub-Job Family Description - Supervisor: Guarantees the best possible experience for our customers. Provides style and product advice. Monitors the sales flow and runs promotional activities to meet our high standards on sales and services. Mentors junior roles.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • To achieve personal sales goal on a monthly basis by providing high quality of service
  • To provide high quality of service to the customer by demonstrating in-depth knowledge of the brand and products
  • To build repeat clientele and maintain customer relationship
  • To provide first level of after sales services in an effective way to ensure customer satisfaction
  • To develop colleagues’ and customers’ understanding of product
  • To supervise and train sales floor personnel
  • To schedule and rotate staff to ensure adequate staffing levels to maximize customer service
  • To perform other related ad hoc tasks and projects where necessary

QUALIFICATIONS

  • With at least 5-year solid fashion retail sales experience at supervisory level
  • Prior exposure in luxury goods or premium fashion brands is preferred
  • Demonstrate strong sense of high-end fashion
  • Possess excellent communication, customer service and interpersonal skill
  • Full time
  • 亚洲
  • Malaysia
申请

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