BALENCIAGA Assistant Retail Operation Manager

Your opportunity

Be the first point of contact for all internal Retail inquiries and will play a key role in ensuring effective and regular communication between the Head Office and the Retail teams.

How you will contribute

• Liaise with Regional team/HQ on retail operations, including systems, supplies or process enhancement, following by proposals of implementation plans
• In charge of Balenciaga project planning, preparation and implementation (Omnichannel, New store opening…)
• Prepare and monitor timely retail expenses budget
• Liaise with internal departments and external parties to coordinate retail events
• Assure the accuracy of all the Retail reports and/or consolidation needed
• Give recommendations on current reporting system, and provide analysis and suggestions on a regular basis
• Set up operations guidelines whenever missing and organise training when needed
• Organise regular check-up of stores to ensure the compliance is rigorously followed
• Deploy retail excellence and make sure all stores follow properly
• Other ad hoc projects as assigned

Who you are

• Minimum 5 years of experience in Retail Operations, preferably in Luxury industry
• Ability to communicate and implement creative guidelines across a complex distribution network
• Previous store opening experience
• Multi sales-channel experience a plus (Retail/Wholesale)
• Detail-oriented with good communication and coordination skills
• Multi-tasking and efficient thinking and management
• Proficiency in Microsoft Office specially Excel and Word

Why work with us?

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.