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KERING Operation and Infrastructure Tech Support

Kering - Regular
Hong Kong SAR - Hong Kong SAR

About Kering A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. In 2020, Kering had over 38,000 employees and revenue of €13.1 billion.

How you will contribute

Involve in IT activities relating to all aspects of Infrastructure (network- R&S, WiFi, servers, data center, telephony etc.) as a part of Technology Team servicing all Luxury Group brands in APAC region.

  • Primary responsibility will be to manage the Network infrastructure (WAN, LAN, Security, Wireless and VoIP) with regional requirements, according to the Global and Regional guidelines

  • Supervise and manage various IT vendors, responsible to look after the issues related to vendors and troubleshoot various problems.

  • Developing and documentation of operation procedures/user manuals regarding Network infrastructure or projects

  • Plan, manage and deliver various infrastructure related network projects

  • Regular discussion and meeting with NOC for improve daily operation management and process

  • Support day-to-day business activities and tier 2/3 supports related to the Infrastructure and Network areas.

  • Administrating and deploying Cisco & Meraki wireless technology

  • Strictly follow group’s change management process.

  • Analyze and validate existing systems, and standardize the design and technical procedures

  • Manage and audit proper security measurements over the regional network estate

  • Perform regular performance analysis and monitoring so as to provide a capacity planning

  • Regularly review and provide technology refreshment proposal

  • Continuously improve support operations and processes while effectively controlling costs

  • Able to communicate effectively with vendors and business partners in English and internal teams with English

  • Willing to work in non-office hours

  • Occasional overseas travel may be required

Who you are

Critical Competencies

  • Vendor supervision and management experience

  • Effective project management capabilities

  • Strong analytical and issue resolution skills

  • Strong collaborative and team coordination skills

  • Network (LAN, WAN, VoIP, WAE, WIFI, VPN, Access Point, L2/3 Switch) Hands-on installation experience - Cisco Certification is desired (CCNP)

  • Strong Written and verbal English skills

  • Innovative problem solving, design and testing skills

  • Must be able to work in a fast paced environment

  • Must be well organized and able to work under pressure

  • Good interpersonal skills with a service orientated approach

  • Must be able to work well individually as well as with a team

  • Flexible approach to working hours


Experience

[MANDATORY]

  • Bachelor's degree in Computer Science, IT or related field or equivalent in education and experience

  • 5+ years’ solid telecom and network experience in MNCs environment (experience on retail / luxury brand company is an advantage)

  • Proven experience in Vendor supervision and management

  • Demonstrated ability to solve complex problems independently and to generate innovative solutions over a large scale network

  • Ability to conduct cost/benefit analysis

  • Track records of meeting or exceeding deadlines in uncertain environments

  • Ability to work effectively in a team environment with aggressive deadlines and multiple priorities

  • Experience in Meraki products (MS and MR series)

  • Experience in Cisco WLC and Cisco Prime / WCS

  • Experience in Cisco routers and switches

  • Experience in Network Monitoring System (Nagios, Solarwind)

  • Experience on SD-WAN solution (Fortigate, Velocloud, Viptela)

  • Experience in Cloud solution (Zscaler, AWS, Azsure, Alicloud)

  • Experience in IPAM solution (Infoblox)

  • Knowledge in Cisco TACACS

  • Knowledge in Disaster Recovery planning and solution

  • Knowledge in Checkpoint and Fortigate firewall

  • Knowledge in F5 Load-balancer

  • Knowledge in Cisco / Polycom IPT

  • Knowledge in Polycom / Tandberg VC

  • Worked in a medium to large MNC

  • Familiar with business operations in the retail industry

Technical Skills and Knowledge

[PREFERRED]

  • CCNA

  • CCNP

  • Juniper Certification

  • CISSP

  • CCSA

  • CCSE

  • PMP

Why work with us?

This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

  • Full time
  • 亚洲
  • Hong Kong SAR
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