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QEELIN South Area Manager

Qeelin - Fixed Term (Fixed Term)
Shanghai - Mainland China

About us A global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.” In 2017, Kering had nearly 29,000 employees and restated revenue of €10.816 billion. We are currently seeking a South Area Manager , who will report to the Head of Retail, as part of our dynamic team in China. Your opportunity This position is in charge of all commercial sales activities in the respective area. Frequent travel within China will be required, in order to achieve agreed sales target of each boutique. Implement company projects and ensure it is well communicated in the boutique.

How you will contribute

  • Key responsibility 1 – BTQ Operations management
  • Ensure the smooth opening of new boutiques, supervise product/PLV order, VM, staff recruitment/training and other opening procedures
  • Directly supervise sizable boutiques in the region
  • Ensure core boutique operations managed according to Qeelin standard
  • Regularly visit boutique and provide feedback for boutique staff management and performance review

  • Key responsibility 2 – Sales Management
  • Develop area/city action plan to achieve commercial target in terms of qualitative & quantitative aspects
  • Administer sales and manage overall turnover
  • Optimize boutique productivity and profitability
  • Provide sales estimate for new product launch
  • Analyse and evaluate product sales results, collect and provide qualitative feedbacks
  • Closely monitor and analyse competitors’ sales performance and promotional activities

  • Key responsibility 3 – Customer Relationship
  • Maintain relationship with landlords through brand events/product launch animation
  • Develop new customer database through joint-event/joint-promotion with landlords
  • Improve boutique service quality and develop effective CRM events
  • Monitor the handling of national level outstanding after sales service cases

  • Key responsibility 4 –Market intelligence observation
  • Provide first-hand information concerning commercial projects in each city
  • Maintain good relationship with landlord and support negotiation with them on business opportunities
  • Leverage landlord’s resource and support in terms of BTQ events and special activities

  • Key responsibility 5 - Recruits and manages boutique staff
  •  Define recruitment criteria and conduct interviews
  •  Assess, define and oversee retail and in-boutique training program to support/minor the integration of staff
  •  Manage boutique managers by monitoring and evaluating performance, and initiate corrective or disciplinary actions
  •  Inspires and motivate boutique managers to build a cohesive and productive team

  • Key responsibility 6 – Team Management
  • Set clear roles and responsibilities of each member
  • Provide training, coaching & feedback for career development
  • Retain people by motivating team to gain job satisfaction

DIMENSION:

  • Geographical area under responsibility:
  • Sales turnover under responsibility:
  • Number of Retail Boutique: 4Headcount supervised: 6 - 8
  • Contact Parties:
    • Internal contact: China CEO, China Head of retail, Marketing & Communications team, SDP & VM team, Training team, and Kering supporting teams (HR/Finance/IT/Compliance)
    • External contact: Landlord and Business Partner

                                                                                                          

Who you are

       Experience, business and technical skills

  • In depth knowledge of product and industry
  • Excellent understanding of the selling process and of customer behavior
  • Good communication and negotiation skills
  • Leadership skill is vital, to give direction to and nurture the commercial team
  • Prefer frequent traveler (75% of work time not in the office)
  • Having at least 8 years’ experience in sales
  • Having strong analytical skill 

Soft skills:

  • Entrepreneurial Spirit
  • Customer focus
  • Managing & Developing team

Why work with us?

This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

  • Full time
  • 亚洲
  • Mainland China
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