Role Mission

As Server, you will take care of Gucci Osteria da Massimo Bottura clients, guiding them through a state of the art dining experience.
 

Key Accountabilities

• Manage your assigned rang, exceeding Gucci Osteria da Massimo Bottura clients’ expectations;
• Ensure excellent service delivery and mise en place preparation;
• Take the orders and guide Gucci Osteria da Massimo Bottura clients through the dining experience, suggesting meal and/or wine combinations; 
• Ability to clean and maintain work environment.

Job Requirements

• At least 2 years of experience in a server role. Previous experience in luxury hospitality industry will be prioritized;
• Fluent English;
• Professional appearance and grooming;
• Strong interpersonal and organizational skills;
• Client-oriented approach and solutions-oriented attitude;
• Spontaneity and genuineness, with the ability to be discreet and professional when required;
• Working time flexibility;
• Team-working skills;
• Ability to work a flexible schedule based on business needs which included, evenings, weekends and holidays;
• Certification of Food Handlers License.

Physical Demand

(Rarely (R) 0-15%, Often (O) 16-45%, Frequently (F) 46-100%)

• Standing, F
• Sitting, R
• Lifting up to 30 lbs, O
• Carrying, O
• Walking, F

Key Behaviors

Explore

Considerate Thinker

• Sees the big picture and understands how own actions and decisions impact others and the organization as a whole

Solutions Developer

• Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutions

Deliver

Accountable Achiever

• Actively gets things done, raising the bar for performance and taking accountability for own actions

Agile Advocate

• Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goals

Connect

Connection Builder

• Builds trust-based relationships across boundaries and encourages collaboration
• Adapts own style to communicate impactfully

People Enabler

• Empowers others by providing autonomy and encouraging self-expression, valuing and amplifying each person’s uniqueness

Build

Continuous Learner

• Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfort

Talent Builder

• Provides constructive and on-going feedback, coaches and helps others to achieve their full potential

FLSA Status: Non-Exempt

EOE M/D/F/V