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 | Kering

Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen et Brioni : les Maisons du pôle Couture et Maroquinerie de Kering sont reconnues dans le monde entier pour leur savoir-faire exceptionnel et leur identité créative unique.

Boucheron, Pomellato, DoDo et Qeelin : grâce au savoir-faire et à la créativité de leurs artisans, les Maisons du pôle Joaillerie de Kering combinent des identités singulières et une tradition d’excellence.

Fondée en 1735, la manufacture de porcelaine de Doccia, devenue Ginori 1735, est un fleuron de la tradition de porcelaine italienne.

Kering Beauté est l'entité dédiée au développement d'une expertise Beauté au sein de Kering, et à l'exploitation d'un portefeuille de marques puissantes.&nbsp;

Nous sommes à la recherche de collaborateurs passionnés par l’univers du Luxe, décidés à faire la différence et désireux de façonner l’avenir de notre secteur.
Découvrez nos opportunités de carrière et rejoignez le groupe de Luxe le plus influent au monde.

BALENCIAGA Sales Associate | Roermond (New Store Opening)Your opportunityThe Sales Associate is a key role in the team responsible for driving the store sales results by providing Balenciaga signature to all clients. They support their fellow colleagues and the management team and in representing the Balenciaga brand and values.How you will contribute<ul><li>Drive sales results throughout building and maintaining a strong and thoroughly updated client portfolio</li><li>Ensure client satisfaction by constantly providing the standards of Balenciaga services and values</li><li>Engage clients by building authentic and long-term relationships, from the welcoming moment to after-sales assistance</li><li>Consistently provide the highest level of professionalism and expertise in all behaviors including communication and teamwork</li><li>Work closely with the Stock team to ensure product availability and meet client requests</li><li>Provide constant feedback on client activity and market trends</li><li>Maintain display and organization of all areas per the visual merchandising guidelines</li></ul>Who you are<ul><li>Proven experience in a similar role, or a role with a transferrable skill set</li><li>Able to work in a fast-paced environment with a high level of attention to detail</li><li>Product sensitivity and a strong market and fashion trends knowledge</li><li>Ability to work in a team and to work independently</li><li>Strong administration and digital skills</li><li>Excellent written and oral communication skills</li><li>Fluency in English and Dutch</li><li>Existing right to work in Netherlands required</li></ul>Why work with us?This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity CommitmentBalenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique.

Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity. 

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. 

From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director.
In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

Mission principale :Piloter et contrôler la performance financière des marques Kering Beauté à l’échelle mondiale, en assurant la fiabilité des données remontées par les marchés et en garantissant la cohérence des P&amp;L consolidés ainsi que le suivi des coûts siège (HQ).<div></div>Responsabilités clés :<ul><li>Suivi des P&amp;L mondiaux :<ul><li>Consolider et analyser les P&amp;L des différentes marques et marchés.</li><li>Garantir la cohérence des données financières entre les entités locales et le siège.</li></ul></li><li>Contrôle des coûts HQ :<ul><li>Suivre et analyser les dépenses du siège (corporate, structure).</li><li>Assurer le respect des budgets et identifier les écarts.</li></ul></li><li>Fiabilité des données :<ul><li>Vérifier la qualité et la véracité des informations remontées par les marchés.</li><li>Mettre en place des contrôles et des process pour fiabiliser les reportings.</li></ul></li><li>Reporting &amp; Analyse :<ul><li>Produire des analyses consolidées pour le management (performance globale, rentabilité par marque).</li><li>Préparer les présentations pour les comités financiers et la direction.</li></ul></li><li>Budget &amp; Forecast :<ul><li>Participer à la construction des budgets et forecasts consolidés.</li><li>Challenger les hypothèses des marchés pour garantir la pertinence des prévisions.</li></ul></li><li>Collaboration :<ul><li>Être l’interlocuteur clé des contrôleurs locaux et des équipes siège.</li><li>Travailler en étroite coordination avec Finance, Marketing, Supply et Direction Générale.</li></ul></li></ul><div></div>Profil recherché :<ul><li>Formation : Bac&#43;5 en Finance, Contrôle de Gestion ou Audit.</li><li>Expérience : 5 ans minimum en contrôle de gestion international, idéalement dans le secteur Beauté/Luxe.</li><li>Compétences :<ul><li>Maîtrise des outils financiers (Excel avancé, ERP type SAP, BI).</li><li>Solides compétences en consolidation et analyse multi-marchés.</li><li>Anglais courant indispensable.</li></ul></li><li>Qualités :<ul><li>Rigueur, sens du détail et fiabilité.</li><li>Capacité à challenger et à communiquer avec des interlocuteurs variés.</li><li>Orientation business et vision globale.</li></ul></li></ul>

<div>The McQueen Client Advisor will be a passionate brand ambassador and dedicated team player, promoting brand loyalty and transforming every Client visit into a memorable luxury shopping experience. With full accountability for meeting KPI’s set through personalised client experience and cross selling of products, the client advisor will take full ownership of the exclusive relationships of the McQueen clientele.</div><div><div><div><div><div><div><div><div><div>How will you contribute?<ul><li>You will be able to demonstrate the desired McQueen behaviours.</li><li>Provide exceptional client experience by greeting, listening and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the products as well as of McQueen history and heritage.</li><li>Exchanging with Clients on general trends in the fashion world and developments in luxury market, showing passion for fashion and luxury products.</li><li>Foster open and constructive communication with team members, taking a collaborative approach and proposing effective solutions when needed.</li><li>Contribute to the visual display of the products in accordance with McQueen visual standards.</li><li>Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with corporate policies and procedures.</li><li>Follow Company grooming, accordingly with McQueen standards and policies.</li><li>Be driven to exceed individual financial targets and maximize own sales performances contributing to the success of the entire store.</li><li>Proactively seize all cross-selling opportunities, utilizing all product categories available in the store.</li><li>Maintain and develop Client relationships through a custom-made approach and with the support of CRM and digital tools.</li><li>Strengthen Client loyalty by participating in the Department or Store’s clientelling initiatives.</li><li>Constantly strive to stay updated on knowledge on product knowledge, sales techniques, Client Services, and Company policies and procedures.</li><li>Operate with the highest level of care and respect for the product.</li><li>Act in compliance to Company procedures on operational guidelines and stock procedures, as well as cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed.</li></ul>Required Skills:<ul><li>Proven experience in a similar role within fashion retail companies.</li><li>Fluent in Italian and English.</li><li>Ability to drive and exceed individual and store KPIs.</li><li>Excellent commercial awareness.</li><li>Team-player mentality.</li><li>Strong verbal and written communication skills.</li><li>Strong selling skills and ability to overcome objections.</li><li>Customer-centric approach and an entrepreneurial spirit.</li><li>Ability to work in a fast moving and dynamic environment.</li><li>Luxury product knowledge.</li></ul>Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</div></div></div></div></div></div></div></div></div>

McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.

McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

At McQueen, we live and breathe a culture defined by our key Behaviours:

•	Empower – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed. 
•	Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
•	Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally. 
•	Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

Intitulé du poste : CDD - Assistant GemmologueDescriptif du poste :Poste au sein du service Pierres, rattachée à la Directrice Pierres.Vos missions principales seront les suivantes : Les commandes :<ul><li>Point CBN : Calcul des Besoins Nets (tableau regroupant les besoins pierres et les besoins d&#39;expédition de pierres vers les ateliers). </li><li>Création des commandes dans M3</li><li>Suivi des commandes auprès des fournisseurs</li></ul>Les réceptions :<ul><li>Contrôle facture / marchandises réceptionnées : pointer chaque diamant (poids, couleur, pureté, numéro de certificat)</li><li>Réception dans M3 (PPS200 &#43; PPS300)</li><li>Edition des étiquettes (M3 Data Import) et collage des étiquettes</li><li>Clôture de l’ordre d’achat d’origine et compléter tableau de suivi</li><li>Intégration de la facture &#43; PPS300 dans docuware</li><li>Récupérer les certificats SARINE PDF pour CEGID </li></ul>Le contrôle qualité :(Environ 3 500 pierres en 2025)<ul><li>Retour des non-conformité qualité aux fournisseurs :</li><li>Mouvements M3 - Type Retour (REN) &amp; Transfert immédiat vers dépôtTRP (&#61; suivi informatique des retours)</li><li>Préparation du scellé &#43; outil de tracking</li><li>Dépôt de l’avoir dans docuware</li></ul>Les expéditions :<ul><li>Consultation du CBN</li><li>Préparer physiquement les pierres</li><li>Préparation des fichiers MMS100 &#43; PMS100 &gt; M3</li><li>Edition des étiquettes &#43; collage &#43;scellage des plis avec scotch</li><li>Mail à envoyer à l’atelier (&#43;CQ / Appros / Expé) avec proforma &#43; tableau d’expé</li><li>Préparation du scellé &#43; outil de tracking</li></ul>SAV :<ul><li>Envoyer le diamant au SAV</li><li>Mouvements M3 &#43; mail</li><li>Préparation du scellé &#43; outil de tracking</li><li>Compléter le tableau cahier des charges</li></ul>Divers :<ul><li>Préparation des inventaires</li><li>Chaque fin de mois ; faire le rendu pierres &amp; extraction n22</li><li>Gestion des pertes de certificats par les ateliers / boutiques</li><li>Gestion des inversions de pierres par les ateliers (avec régularisation M3)</li><li>Gestion des pierres cassées par les ateliers / cahier des charges / administration des ventes</li><li>Gestion des annulations ordre de fabrication / appros /END TO END</li><li>Gestion des modifications M3 pour les quickmounting</li><li>Surveillance et suppressions des anomalies dans M3 (extraction 33)</li><li>Transmission des analyses des achats de pierres BRIDALS pour les autres services</li><li>Gestion des erreurs M3 qui redescendent jusque dans les marchés</li></ul>Activités diverses du service :Expédition des certificats &amp; mailFaire le paquet / proformaCompétences requises :<ul><li>Maitrise indispensable EXCEL WORD</li><li>Maîtrise M3</li><li>Formation en gemmologie</li></ul>CDD de Janvier à Août 2026Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

How you will contribute<ul><li>Casting of parts in various precious metals for eyewear production</li><li>Production and setup of wax models for casting on a 3D printer</li><li>Maintenance of machinery for use in casting</li><li>Grinding and polishing of parts for eyewear frames</li><li>Polishing of Horn parts for eyewear frames</li><li>Laser welding of parts for eyewear frames</li><li>Support daily planning of equipment</li><li>Daily ad hoc tasks within the team</li></ul>Who you are<ul><li>It is essential that you have some relevant technical understanding and flair for machinery, and know about equipment maintenance</li><li>It is an advantage if you have knowledge of programming of casting machinery (Schultheiss) and kiln</li><li>Furthermore, it is an advantage if you know 3D printing, programming, and the setup of wax molds for casting in Nauta</li><li>You are a team player and have the ability to prioritize work effectively</li><li>You are a structured, adaptable, detail-oriented, quality-conscious, and smiling colleague who thrives in everyday life with fluctuating busyness, where the overview and good energy must be preserved</li><li>You are fluent in English</li></ul>Why work with us?Come join the LINDBERG journey and seize the opportunity to become a part of an international company in a global Luxury Group renowned for innovative design and unparalleled craftsmanship. LINDBERG encourages an environment where creativity thrives, collaboration is foundational, and where we empower every individual to achieve their full potential in a workplace that is both challenging and rewarding.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

At LINDBERG, we are not just creating eyewear; we are revolutionizing eyewear design through innovation, craftsmanship, and a relentless pursuit of perfection. With a heritage that blends Danish design principles with cutting-edge technology, our team is dedicated to redefining what eyewear can be. This unique mindset has led to our signature brand of lightweight and minimalistic glasses. 

LINDBERG is part of Kering Eyewear, which belongs to the global luxury group Kering. Kering Eyewear designs, develops, and distributes eyewear for a complete and well-balanced portfolio of Luxury, Fashion, and Lifestyle brands. 

We are currently seeking a new colleague to join our Precious Team as a Production Employee. You will report to our Production Manager as part of our dynamic Precious Team in LINDBERG HQ, based in Aarhus.
The LINDBERG Precious Team is dedicated to crafting frames from precious metal and gemstones.

1.    Achieve the area sales targets 区域销售指标达成 -Daily follow up每天跟进各店铺销售情况 -Define and initiate action plan to ensure achievement of targets制定并发动必要的行动计划以确保目标的达成 -Achieve stock control targets in line with company guidelines to prevent financial loss 完成公司规定的库存目标以避免财务亏损  -Motivate and guide the Store Manager to achieve targets 激励和引领店铺经理达成目标  2.    Identify and maximize the business potential of his/her area  确保相应区域业务潜力最大化 -Study and evaluate traffic patterns within each market 熟悉并评估各商圈的客流模式 -Ensure SM&#39;s establish relationships with outside potential business providers (VIP/hotels/restaurants/landlords/personal shoppers, etc.) 确保店铺经理与外部潜在业务伙伴能够建立良好的关系&#xff08;VIP/酒店/餐厅/业主/个人顾客等&#xff09;  -Partner with PR to propose market-appropriate events/partnerships 与公共关系团队紧密合作&#xff0c;建议符合品牌定位的市场活动/合作伙伴  -Analyze the business potential of the store and ensure the FTE needed 分析店铺业务潜力&#xff0c;确保店铺有足够的全职员工  3.    Maximize sales by department (category) in line with company strategy  根据公司战略&#xff0c;最大化各品类的销售  -Ensure Area Manager&#39;s provide proper coaching on additional selling and cross-selling techniques 确保区域经理具备附加销售和连带销售的培训技能  -Provide qualitative feedback to office regarding collection performance  向公司反馈各品类的销售情况  -Partner with Visual Merchandising team to find the best displays solutions 与视觉陈列部门合作&#xff0c;找出最佳的陈列解决方案  4.    Build Store Manager competencies  提升店铺经理的胜任力 -Empower SM&#39;s by delegating challenges and providing them with exposure to the network 对店铺经理委以重任并积极授权&#xff0c;使得工作有效开展  -Ensure all employees are well-trained and have the necessary information to perform their roles effectively. This is done through observation during store visits and by providing the SM with guidance on how to react to challenges/changes and to fill in any gaps. 在巡店过程中通过观察以确保所有员工接受良好培训&#xff0c;掌握必要的信息&#xff0c;有效地开展工作。指导店铺经理面对挑战、突发事件如何应对和解决问题。  -Identify training needs and set training and development plans 找出培训需求点&#xff0c;制定相应培训计划 5.    Motivate/Retain/Evaluate staff  激励/挽留/考核员工 -Communicate company/group vision and strategy to all employees in a consistent and clear manner 始终如一的、清晰地向所有员工传达公司/集团的愿景和战略部署  -Engage SMs and SAs by giving S.M.A.R.T. (Specific, Measurable, Achievable, Relevant, and Time Bound) goals and creating an open dialogue, in order to understand their needs and in order to facilitate the exchange of ideas and improvements. 使用S.M.A.R.T.原则&#xff08;特定性&#xff0c;度量性&#xff0c;可达性&#xff0c;相关性&#xff0c;时间性&#xff09;为店长及店员制定工作目标。通过开放的沟通方式了解下属的需求以便互通有无&#xff0c;不断提高。  -Ensure a plan for succession in the Area by identifying and recognizing top talent, and by continuing to develop the more junior employees, to satisfy future organizational needs. 通过在管辖区域内挑选优才做继任计划&#xff0c;并不断发展培养新进员工为日后组  织架构发展储备人才。  -Create a sense of belonging and a positive environment to pursue a stable retention and turnover reduction. 增强团队归属感&#xff0c;营造积极的工作氛围以达到稳定的人员留存率&#xff0c;降低人员流动。  -Conduct year end appraisal 开展年终绩效评估  6.    Ensure Team working  团队精神  Motivate employees to share information and knowledge, while encouraging them to collaborate on a daily basis for the good of the team. 鼓励员工内部分享&#xff0c;以团队利益为前提推动团队间的日常协作。 7.    Identify FTE needed to maximize the sales  确认所需的员工人数&#xff0c;在最大程度上提高销售业绩 -Source the market for top talent 在市场上寻求最优人选  -Utilize personal network to generate available talent in addition to partnering with HR to post positions or source internal candidates. 通过人际网络&#xff0c;寻求可用人才&#xff0c;同时与人力资源部合作发布职位信息或发动内部推荐。 -Define, propose, identify correct staffing for the stores 界定&#xff0c;建议&#xff0c;确定店铺合适的人员配备  -Ensure effective recruiting (using also Service Values Guide) 确保有效的招聘&#xff08;可参考Service Values Guide&#xff09;  -Ensure that all SM and SA are trained according to WW induction training programs 确保所有店铺经理和店铺员工都已接受相应的入职培训  8.    Ensure an efficient use of the CRM  确保有效运用客户管理资源  Select and approve the appropriate actions based on effective CRM use针对客户管理资源做出相应跟进行动计划。 9.    Uphold respect of BOTTEGA VENETA standards and procedures  拥护公司的标准和规程  -Ensure store image: 保证店铺形象&#xff1a;  Make sure employees are trained on BOTTEGA VENETA standards for a correct implementation of visual, product presentation, store image (PRIDE, Visual guidelines, grooming standards, maintenance procedures, etc.) 确保员工能够按照公司PRIDE、视觉指南、仪容标准、维护程序等的标准正确陈列商品、介绍产品、维护店铺形象。  Ensure interior and exterior of area stores are maintained to company standards 对店铺内外区域的维护达到公司标准 -Ensure operation excellence: 确保正常运营&#xff1a; Make sure people are trained on BOTTEGA VENETA standards 确保员工按照公司标准接受培训  Coach the SMs on how to handle maintenance issues and how to effectively communicate with the Store Planning office in order to make them aware of maintenance issues. 指导店铺经理做日常维护&#xff0c;以及如何令到店铺规划部门了解到日常维护中出现的问题。  Ensure that all stores adhere to compliance requirements in all areas of operational activity, company policies and procedures (all operational issues, administrative duties, physical inventories, price changes, legal requirements etc.) 确保所有店铺在日常营运活动&#xff0c;政策执行和操作流程上都能符合公司的规定&#xff08;包括所有运营问题、管理职责、盘点、价格变更及合法性&#xff0c;等等&#xff09;  Enhance suggestion for improvements from SM and develop proposals for the company 鼓励店铺经理向公司提出合理的改进建议  Provide support to the stores in coordinating operations with relevant company departments (MIS, Facilities, etc.) 推动店铺与公司其他部门&#xff08;MIS,设备等&#xff09;的协作 10.    Ensure an efficient use of the Client Book  确保有效利用客户资料簿  -Review client books during store visit 在店铺巡查过程中检查客户资料簿  -Discuss ideas on how to strategically drive business and define action plans for customers 商讨如何有策略地提升生意额&#xff0c;并针对客群制定行动计划 11.    Stock Optimization  优化库存  -Ensure stock organization, accuracy and availability (flow of merchandise) within the Area, following the guidelines and strategizes agreed between the Retail and Merchandising Depts. 在仓库区域内保证库存的摆放符合标准&#xff0c;件数的准确性以及符合货品出货趋 势的库存量 , 遵循零售和货品部门达成的指导方针和战略 -Invest time during the store visit to monitor stock with SMs 在店铺巡查过程中&#xff0c;与店铺经理一同监管库存  -Instill a sense of urgency and immediate reactivity to stock issues 重视库存问题&#xff0c;并及时应对处理 -Ensure the store-to-store transfer requests are sent to the Merchandising Dept according to policies and following the strategies agreed between the Retail and Merchandising Depts.确保根据零售和货品部门达成的指导方针和战略&#xff0c;向货品部发出店铺间调货需求  12.    Maintain good relationship with landlord  与业主方保持良好的合作关系 -Fully understand the organization and functions of landlord management team了解并熟悉商场管理层各职能部门及相关人员 -Cooperate with landlord for organizing brand event and mall promotion activities 与业主合作并开展组织品牌活动及商城促销活动 13.    Know the competitors  了解竞争对手  -Evaluate Competitors: Review all available reports, conduct Mystery Visits on competitors and ensure SM&#39;s understand how to also conduct a Mystery Visit 评估竞争对手&#xff1a;通过掌握可得的报告数据&#xff0c;对竞争对手的店铺进行秘密访问&#xff0c;并确保店铺经理了解如何有效地做神秘访客。 -Be aware of competitors’ activity and the impact on the performance of the store 了解竞争对手活动及其对店铺绩效的影响  -Develop effective networking across the Area and ensure shared knowledge and understanding of market trends通过积极发展社交网络捕捉业内信息&#xff0c;与店铺员工分享相关信息机业态发展趋势 14.    Ensure excellence customer service  确保为客户提供卓越服务  -Coach SM on how to best deliver and maximize the BOTTEGA VENETA selling ceremony 对店铺经理进行关于如何提供最佳的服务的指导 -Coach SM on how to develop excellent customer service对店铺经理进行如何提升客户服务的指导 - Make sure that the Mystery Shopping scores are in line with the Company’s expectations to reflect the high standards of customer service 确保神秘访客评分符合公司期望&#xff0c;以反映高标准的客户服务 15.    Ensure SM work in building effective relationship of his staff with new and existing customers 确保店铺经理努力使其员工与新老客户建立良好的关系  -Work with the SM to develop the relationship with top/key customers 与店铺经理一起与主要的、重点客户发展客户关系  -Coach SM on how to develop a stronger connection/relationship with all store clients to build up retention 指导店铺经理如何与所有店铺客户不断增强客户关系&#xff0c;提高回店率。 16.    Other ad hoc task assigned by line manager 直属上级分配的其他任务

•	Minimum 10 years retail management experience including at least 3+ years experience in managing a complex or multiple locations
10年零售管理经验，并有至少3年以上的多店或多区域管理经验
•	Bachelor degree
本科学历
•	Familiar with operation model of China commercial shopping mall
对商业地产及购物商场的运作熟悉
•	Strong experience in managing people and excellent customer service mindset
对人员管理及客户服务有极好的运筹能力
•	Strong leadership and people coaching & developing skill
有领导力，擅于发觉员工的潜能并加以培训
•	Resourceful with updated market intelligence and business trend 
掌握丰富的商业信息及市场动态
•	Resourceful with industry information and market trend of target enterprise
熟知行业信息及目标企业的市场动向
•	Proficient in both written and oral English
流利的英语听说写能力
•	Be able to accept the necessary travel arrangements
能适应必要出差安排

<ul><li>Assist line manager to develop &amp; implement the overall retail excellence initiative in Mainland China, special projects, operating plan and budget.</li><li>Implement retail excellence standard in accordance with brand guidelines to ensure consistency with overall image and service standard of the brand.</li><li>Develop and oversee the implementation of customer centric initiatives designed to drive growth, profitability and customer satisfaction.</li><li>Analyze all relevant KPIs and implement all necessary actions with the aim of elevating the client engagement and boost sales performance. Ensure that the training material and tools are well developed and updated to be in place to cope with the retail needs.</li><li>Responsible for training course facilitation and conduct the follow-up accordingly to ensure the learning loop.</li><li>Lead the implementation of retail digital tools in sales and clienteling, and to ensure its full utility.</li><li>Ensure induction sessions for all new hires (retail and office) are planned and completed on time in full. </li><li>Being analytical and partner with retail team to take solid action plan in achieving sales objectives.</li><li>Using knowledge of business metrics and in partnership with retail team, identify training needs and create agile training in line with development process (as required)</li><li>Proactively gain and share knowledge of competitor brands (brand, product and services)</li><li>Lead in administration role for training team. Payment proceeding, training logistics arrangement and etc.</li><li>Support CRM event in presentation &amp; client engagement to well showcase the brand image.</li></ul>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Excellence & Training:
Ensures all sales activities are conducted to the highest standards and that all staff are sufficiently trained to obtain long-term success and to meet sales targets.

Speciality Description - Product/Retail Training:
Develops employees’ skills through creating and/or conducting training sessions that may be focused on products or on specific retail/sales skills, as appropriate.

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.Job Family Description -Retail Selling: Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.Sub-Job Family Description - Sales Assistant: Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

We are currently seeking an Assistant Store Director who will report to the Store Director as part of our dynamic team.ROLEYou will lead the Department Manager and store sales team to meet and exceed all sales goals and KPI’s. You will also be responsible for promoting brand engagement to customers, in order to guarantee the quantitative and qualitative goals assigned.MISSION<ul><li>Ensure professional growth and training of the staff with a coaching approach</li><li>Define targeted quantitative and qualitative goals and ensure they are achieved</li><li>Assist the SD in overseeing floor coverage, driving sales, visual merchandising, customer service and operational functions within the store</li><li>Be the training ambassador for all training needs</li><li>Build a network of people who have an impact on local and international luxury business in order to promote customer loyalty</li></ul>PROFILE<ul><li>Significant experience in the sale of luxury goods or retail</li><li>2 to 4 years of successful experience in a managerial retail position</li><li>Excellent time management skills</li><li>Bachelor’s Degree preferred</li><li>Knowledge of Concur expense reporting is a plus</li></ul>Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio- cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April
2016, continues to position the house at the summit of the luxury universe.
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Nous sommes actuellement à la recherche d’un(e) « Financial Systems Analyst » pour intégrer l’équipe des systèmes financiers du Groupe, au sein de la direction du contrôle financier de KERING.Votre opportunitéAu sein de l’équipe vous aurez le rôle d’expert de la solution Oracle EPM Planning et vous aurez la responsabilité de la gestion de l’exploitation du système. Vous participerez aussi aux projets d’évolution et de déploiement de l’outil et des nouveaux modules. Comment vous allez contribuerDans le cadre de l’accompagnement que nous offrons au groupe et à l’ensemble de nos marques, au sein de la direction du contrôle financier, vos principales missions seront les suivantes :<ul><li>Participation à l’exploitation et aux évolutions techniques et fonctionnelles de l’outil de planification financière du groupe basé sur Oracle EPM Planning:<ul><li>Garantir le support aux différentes équipes financières des marques et de Kering pendant les phases d’utilisation de l’outil</li><li>Organiser et encadrer les activités récurrentes en fonction des échéances de reporting du groupe</li><li>Travailler en synergie avec les équipes métier, les partenaires/intégrateur ainsi que l’IT du groupe pour la gestion des évolutions demandées par les utilisateurs et des développements et/ou spécifications correspondants</li></ul></li><li>Orchestrer avec l’équipe projet de la Direction du Contrôle Financier la road-map des évolutions et des projets liés à la vie de l’outil</li><li>Gestion des interfaces entre l’outil et les autres systèmes du groupe</li><li>Accompagnement des équipes Controlling et Consolidation du groupe dans la production des reportings financiers et des rapports d&#39;analyses</li><li>Rédaction des documentations de procédures et amélioration continue des processus d’administration de l’outil</li><li>Formation des nouveaux arrivants</li></ul>Qui êtes-vous<div>Nous recherchons un(e) candidat(e) ayant une forte appétence pour la finance, idéalement avec une première expérience dans un environnement financier (contrôle de gestion, consolidation, reporting, etc.). Une bonne compréhension des enjeux métiers liés à la planification et au pilotage financier est essentielle pour réussir dans ce rôle.</div><div>Titulaire d’un diplôme d&#39;école de commerce ou d’ingénieur, idéalement avec une option finance (ou équivalent universitaire) vous avez une expérience de 3 ans minimum liée à des projets d’implémentation et de paramétrage des systèmes de planification financière (Hyperion Planning, PBCS, EPM Planning ou autres…).D’excellentes compétences en informatique sont requises ;En ce qui concerne les soft skills, vous avez une solide appétence pour la résolution de problèmes ainsi qu’une approche pratique et organisée ;Le support aux utilisateurs est une partie importante de notre travail donc vous avez de bonnes aptitudes de communication orale et écrite ;La maîtrise de l&#39;anglais est requise.</div>Pourquoi nous rejoindre ?Cette opportunité vous permettra de faire la connaissance des principaux outils de reporting financier utilisés par un grand nombre de groupes du CAC40 ainsi qu’à l’étranger et d’en devenir le référent. Vous participerez de façon active à la production des données consolidées du groupe en collaboration avec les équipes consolidation et controlling coté finance et avec les équipes en charge des autres systèmes financiers du groupe (SAP, PowerBI, Board, etc…).Le tout dans un environnement dynamique et très orienté à l’internationalA travers ses collaborateurs, Kering s&#39;engage en faveur de la diversité. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Nos collaborateurs ont ainsi des opportunités pour exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

À propos de Kering 
Groupe de Luxe mondial, Kering regroupe et fait grandir un ensemble de Maisons emblématiques dans la Mode, la Maroquinerie et la Joaillerie : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. En plaçant la création au coeur de sa stratégie, Kering permet à ses Maisons de repousser leurs limites en termes d’expression créative, tout en façonnant un Luxe durable et responsable. C’est le sens de notre signature : Empowering Imagination. En 2024, Kering comptait 47 000 collaborateurs et a réalisé un chiffre d’affaires de 17,2 milliards d’euros.
Rejoignez-nous pour façonner à nos côtés le Luxe de demain.

BRIONI Sales AdvisorYour opportunityWe are currently seeking a Sales Advisor who will report to the Store manager as part of our dynamic team in Palm Beach.You will be a key ambassador for the brand providing a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship. You will carry out sales and clienteling actions in order to maximize individual and store target and KPIs.How you will contribute<ul><li>Create and develop a positive relationship with the customers, from the first contact to the farewell</li><li>Meet and exceed CRM and retention goals</li><li>Accomplish the goals set by the Store Management contributing to the teamwork</li><li>Effectively use the Client Book to nurture the relationship with the existing and potential customers</li><li>Create and cultivate a network of contacts to expand potential customer base</li><li>Gather information about the market: new trends, events, competitors’ activities and products</li><li>Effectively interact and collaborate with colleagues in the store and in the company at large</li><li>Implement stock procedures according to company standards and guidelines</li><li>Respect Brioni standards, roles and procedures, promptly sharing possible issues and risks</li><li>Open and close the store</li><li>Update &amp; maintain knowledge of inventory levels in the store</li><li>Expectations of the maintenance of Visual Standards </li><li>Work closely with the tailor, manage in-store events, specific in-store clienteling actions and VIP service to approach new potential customers and to maximize the potential of existing customer base. </li><li>Regularly reinforce and follow up the Bespoke training, making sure every Sales Advisor knows and applies with confidence the basic of formalwear and Bespoke when interacting with the customer.</li><li>Maintain a high level of housekeeping in the Bespoke area, making sure fabrics are updated regularly and master garments are maintained; making sure that Bespoke Visual Merchandising standards are maintained consistently.</li></ul>Who you are<ul><li>At least 2 years of experience in a sales position in a luxury brand</li><li>Fluent in English</li><li>Good knowledge of men&#39;s formalwear</li><li>Good knowledge of high-end fashion field</li><li>MTM specialization is a plus</li><li>Listening and communication skills</li><li>Flexible to work in a multicultural context</li><li>A proactive individual</li><li>Self-development attitude</li><li>Sense of ownership</li><li>Able to be mobile on the sales floor for extended periods</li><li>Available to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season</li></ul>Why work with us?This is a fabulous opportunity to join the Brioni adventure and to actively contribute to the development of the business by becoming part of a thriving Atelier in a global Luxury Group that offers endless possibilities to learn and grow.Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Founded in Rome in 1945, Brioni is recognized as the world’s most prestigious menswear luxury house.

We develop and manufacture sartorial ready-to-wear, leather goods, shoes and eyewear with an unparalleled level of craftsmanship.

As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

Our Opportunity:We are seeking a Boutique Manager for our Bal Harbour Flagship. This leader will drive sales performance, motivate and develop the team, elevate the client experience, and oversee all store operations to ensure maximum profitability through effective merchandising, inventory management, expense control, and staff development.How you will contribute:SalesAchieve store sales and KPI targets set by Senior ManagementLead by example by performing all store functions with professionalism and disciplineMotivate and guide the team in building strong client relationships through outreach and recruitmentEnsure an exceptional Pomellato client experience at every touchpointMaintain a welcoming environment with strong service standards and product knowledgeSet and monitor individual sales goals for the teamDevelop a strong client network locally and internationallyMinimize client issues through effective service aligned with store policiesPartner with Retail Performance Manager to implement strategies that maximize salesOperationsUphold store standards in alignment with corporate policiesOversee deliveries and resolve discrepancies promptlyProvide ongoing market insights to support business decisionsCollaborate with merchandising to ensure proper stock levels, presentation, and assortmentManage inventory and pricing according to corporate guidelinesReport theft or suspicious activity immediatelyOversee employee consignments and purchasesMaintain cost awareness in daily operationsHuman Resources Ensure policy compliance through meetings, walk-throughs, and auditsEvaluate performance and recruit talent proactivelyTrain and develop sales executives across all business areasPartner with HR on annual reviewsProvide ongoing instruction on responsibilities, shipments, repairs, supplies, and daily tasksMaintain adequate staffing and ensure corporate approval for all hiresManage schedules, payroll, and time-off requestsSubmit monthly commissions to FinanceBuild a pipeline of qualified talent through networkingMarketingCollaborate with Retail and Marketing on market-relevant initiativesIdentify community outreach opportunities and share with the Marketing teamPerform additional duties as assignedThe Boutique Manager serves as the primary point of contact for both corporate and store teams and must be available for urgent matters, including store alarm notifications.Who you are:5–8 years of retail supervisory experience; luxury experience preferredTeam-oriented leader with strong interpersonal and networking skillsCustomer service expert with a client-first mindsetStrong communicator with excellent verbal and written skillsProactive self-starter with strong initiativeFlexible schedule availability including weekends and holidaysPreferred SkillsProficiency in Word, Excel, and PowerPointSpanish language skills a plusPomellato is committed to building a diverse workforce. We believe diversity in all its form enriches the workplace and our customer experience.  It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world.  As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, people of ALL abilities or other characteristics protected by applicable law.​

Pomellato, handcrafted contemporary fine jewelry from Milan. Renowned for its colored gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewelry and watches.

About usKering is a global, family-led luxury group, home to people whose passion and expertise nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspired by their creative heritage, Kering’s Houses design and craft exceptional products and experiences that reflect the Group’s commitment to excellence, sustainability and culture.This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed47,000 people and generated revenue of €17.2 billion  Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.La tua opportunità:Stiamo ricercando un Addetta/o ai Forni che, riportando al diretto Responsabile di Reparto, entrerà a far parte della nostra Manifattura a Sesto Fiorentino (FI).Sarai parte del team degli addetti ai Forni, lavorando in coppia o in squadra, nella gestione delle attività di conduzione e carico/scarico dei prodotti sulle piastre o sul nastro di cottura.Come Contribuirai:<ul><li>Ti occuperai del carico e dello scarico dei prodotti sulle piastre o sul nastro di cottura, seguendo le specifiche indicazioni di posizionamento del prodotto;</li><li>Controllerai la qualità del prodotto in entrata e in uscita dal processo di cottura;</li><li>Utilizzerai transpallet per il trasporto delle unità di movimentazione contenenti il prodotto all’interno della area di lavoro;</li><li>Verificherai i parametri indicanti lo status dei forni tramite pannello/pc dell’impianto;</li><li>Effettuerai i set-up dei macchinari, intervenendo sui parametri del pannello/pc dell’impianto.</li></ul> Chi sei:<ul><li>Possiedi competenze nella gestione e conduzione di macchinari industriali e hai maturato esperienza nel lavoro su turni;</li><li>Sei disponibile a lavorare su 3 turni, compreso il turno notturno;</li><li>Possiedi una spiccata predisposizione a lavorare in squadra;</li><li>Ti distingui per puntualità e affidabilità.</li></ul>Why work with usThis is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Maisons

Couture et Maroquinerie

Joaillerie

Ginori 1735

Kering Eyewear

Kering Beauté

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