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 | Kering

L’histoire de la Maison Balenciaga.

Histoire

Le 7 octobre 2015, Demna est nommé Directeur Artistique de Balenciaga.

Demna

Balenciaga a développé une stratégie en matière d’inclusion et de diversité, soutenue par quatre piliers.

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Voir toutes les offres d’emploi Balenciaga

Découvrez les offres d’emploi Balenciaga

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<div>HOW YOU WILL CONTRIBUTEA BUSINESS DEVELOPER<ul><li>Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the Store<ul><li>Analyze the results: daily, weekly, monthly and set up constant assessments</li><li>Support the Store Director in reporting all the relevant information to the HQs</li><li>Share the information with the store team</li><li>Know and monitor the business environment including local competition</li><li>Provide high quality feedback and requested reports to the Store Director</li></ul></li></ul></div><div><ul><li>Support the Store Director and lead the Department Managers in achieving targeted quantitative and qualitative goals<ul><li>Implement action plans defined with the HQ and Store director and guarantee follow-up</li><li>Update store team on the KPIs and give them support to reach them</li></ul></li></ul>A TALENT LEADER AND DEVELOPER<ul><li>Create and maintain a positive work environment<ul><li>Embody the brand behaviors and ensure that the store team is also aligned</li><li>Motivate and challenge the team on a daily basis</li><li>Support the Store Director in setting up team and individual activities: morning briefs, one to one meetings</li><li>Partner with the Store Director and/or Department Managers on how to handle all employee issues</li></ul></li><li>Attract, develop and retain talent<ul><li>Manage the Department Managers and support them in their activities</li><li>Assist the Store Director and Department Managers with sales team development on the operational side of the business by following up on clear goals and providing timely and consistent feedback</li><li>Share the development plans with the Store Director and Operations Manager</li></ul></li><li>Support the Store Director in creating a team, whose activities are always motivated, competent and up-to-date in the fashion and luxury industries</li></ul>A BRAND PROMOTER (CLIENTS)<ul><li>Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally</li><li>Promote the culture of the brand internally and externally<ul><li>Oversee the clienteling approach following the guidelines provided by HQs</li><li>Ensure store atmosphere upholds brand image</li></ul></li><li>Ensure Balenciaga Signature and Client experience are executed and consistent over time<ul><li>Supervise sales to ensure client satisfaction, engagement and that the Balenciaga qualitative standards are maintained</li><li>Follow up CEE and NPS scores and set up actions accordingly</li></ul></li><li>Develop clienteling mindset and client&#39;s loyalty and retention from beginners to VIC<ul><li>Assure the recruitment, development, retention of clients (from high qualitative data collection to “one to one” relationship)</li><li>Guarantee excellent client experience in line with Balenciaga signature</li><li>Assure the measurement of “in Store” actions on all channels (phone, mail, etc.)</li><li>Manage all delicate situations regarding client complaints and the overall sales process are dealt with accordingly</li></ul></li><li>Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with VIC and VVICs</li></ul>A PROCESS MANAGER<ul><li>Ensure that all the processes are in compliance with legal, safety, security, internal requirements, sustainability, HR guidelines<ul><li>Ensure that the image of the Store is in compliance with Balenciaga standards and that the store team is aligned and have access to the resources</li><li>Achieve and authorize planning, organize and plan the activities providing available resources to manage the expected workload</li><li>Take all the necessary measures in order to guarantee the safety of the products and valuable materials in the store</li></ul></li><li>Opening and closing of the store</li><li>Oversee day-to-day operations of store</li><li>Maintain a cost conscious approach when suggesting initiatives, when reviewing bills and when making expense decisions. Protecting the bottom line of the company and its sales are paramount to the success of any retail initiative.</li></ul></div><div><ul><li>Process Payroll as directed by the company.</li><li>Maintain store schedules.</li><li>Ensure staff adheres to attendance and punctuality.</li><li>Ensure that petty cash &amp; check reconciliation is processed correctly each month and submitted prior to due date.</li><li>Maintain the accuracy of the Customer database, ensure that your team is entering all client data in a timely and accurate manner.</li><li>Ensure execution of Retail Excellence guidelines in the store: front of house, back of house, team</li><li>Support Store director in managing inventories activities, warehouse stock and reports immediately any discrepancies<ul><li>Manage inventory activities taking into account related inventory results in collaboration with the Operations manager</li><li>Manage warehouse stock and verify that it is in line with the Store’s sales potential</li></ul></li><li>Challenge and improve current processes sustaining the growth and ensure efficiency and effectiveness</li><li>Supervise the team planning</li></ul></div>WHO YOU ARE  <ul><li>Commitment to take part in an innovative project</li><li>At least 3 years of experience in a managerial position (minimum 10 people)</li><li>Significant sales experience in the luxury Retail industry</li><li>Successful managerial experience of a team (the ability to set goals, delegate work and follow up results)</li><li>High sensitivity to clients experience and loyalty</li><li>Precision, organizational skills, adaptability, openness, listening abilities, curiosity</li><li>High availability, responsiveness</li><li>Product and Fashion sensitivity</li><li>Mastering digital skills</li><li>Exceptional client service and interpersonal skills</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Wynn Las Vegas team as an Associate Store Director who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking an Associate Store Director who will report to the Store Director. 

YOUR OPPORTUNITY 

The Associate Store Director leads the Department Managers and store sales team in order to meet and exceed all sales and KPIs goals, in compliance with all processes and guidelines.

They are responsible for promoting brand engagement to clients to guarantee the quantitative and qualitative goals assigned to bring the store at its full potential.

They act as representative of the Store Director and thus fulfils all the tasks given by the HQ/HO and Store Director.

HOW YOU WILL CONTRIBUTEGeneral Responsibilities<ul><li>Achieve sales goals</li><li>Opening and closing of the store</li><li>Ensure stockroom is organized and is set up properly so staff can easily access merchandise</li><li>Assist management in overseeing day-to-day operations of store</li><li>Work towards balanced strengths in sales, operations, merchandising and personnel management</li><li>Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff</li><li>Ensure that Customer complaints and feedback are handled appropriately and in a timely manner</li><li>Support/follow/implement/enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary</li><li>Enforce all sustainability policies that are implemented by the company both locally and globally</li></ul>Stock, Inventory &amp; Loss Prevention Management:<ul><li>Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution</li><li>Cash Registers &amp; Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits</li></ul>Visual Management:<ul><li>Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company’s standards</li><li>Ensure that all company information related to visual standards, received from Store. Manager and Corporate is communicated to the team as needed</li></ul>Store Maintenance Management:<ul><li>Oversee daily cleaning and physical up-keep of the inside and outside the store</li><li>Fixtures, shelving, carpeting, lighting, and supplies: Maintain highest standards in the functioning, presentation and maintenance of store property</li><li>Ensure proper levels of supplies are on hand at all times</li></ul>WHO YOU ARE  <ul><li>3&#43; years of experience in a similar role, preferably within other retail or fashion companies</li><li>Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)</li><li>Proven ability to drive results in a selling role; exceeding individual and store goals</li><li>Commercial awareness and strong business acumen through a genuine passion for the fashion industry</li><li>Strategic vision in order to develop the business and high level of personal performance</li></ul>WHY WORK WITH US?  This is an exciting opportunity to join Balenciaga’s Yorkdale Shopping Centre team as a Sales &amp; Client Advisor with Keys who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.DIVERSITY COMMITMENT  Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.

We are currently seeking a Sales & Client Advisor with Keys who will report to the Store Director. 

YOUR OPPORTUNITY 

The Sales & Client Advisor with Keys is to aid management in ensuring opening and closing procedures are performed correctly according to company’s policies. Provide customers with top quality service by meeting their needs and expectations.

Your opportunity You will join the E-Business team and will be responsible for developing and supporting the merchandising strategy for Balenciaga.com and our E-Retail partnerships, across all product categories (Ready-to-Wear, Shoes, Leather Goods, etc.) on a global scale.You will report to the E-Business Director and work in close collaboration with the Central Merchandising teams.How you will contribute <ul><li>Buying strategy: Define and develop the merchandising strategy for E-Commerce and E-Retail platforms to achieve the growth and topline targets, in collaboration with the regions and Central Merchandising.</li><li>OTB: Review OTBs for each channel and region in collaboration with Central Business Planning.</li><li>Buying session: Prepare and lead the buying session in showroom to build the most relevant E-Commerce assortment in line with each region’s E-Commerce strategy and business objectives.</li><li>Carry-overs: Monitor performance and needs for carry-over products, define the assortment per platform, and ensure stock coverage in collaboration with Supply Chain.</li><li>Visual Merchandising: collaborate with the E-Merchandising team to provide online e-VM recommendations based on the buying strategy, product launch strategy, and stock availability.</li><li>Sales Analysis: Monitor sales by category and channel; implement action plans with the regions, Central Merchandising, Supply Chain, and E-Business Performance to support product performance and ensure sales targets are met.</li><li>Exclusives and Pre-launches: Identify opportunities; contribute to the 360° activation plan based on E-Commerce purchases and local demands, in coordination with Central Merchandising and the E-Merchandising team.</li><li>Marketing Recommendations: Define product shooting needs for E-Commerce based on key investments.</li><li>Cross-functional Collaboration: With Regions, E-Merchandising, Media, CRM teams etc.</li></ul>Who you are <ul><li>A professionnal with at least 5 years of experience in Retail Merchandising and/or Buying within the Fashion or Luxury industry, including a first successful experience in team management. Previous exposure to E-Commerce or Digital environments would be a strong advantage.</li><li>Able to work in a fast international environment, on tight schedule and adapting to different requests</li><li>You have Strong analytical skills with a performance-driven mindset.</li><li>You are detail-oriented, highly committed, and rigorous, with a strong work ethic.</li><li>You have a strong fashion sensitivity, solid product understanding, and good knowledge of the market and competition.</li><li>Fluent in English, French is a plus.</li><li>You master the office pack, especially Excel.</li></ul>Why work with us? This is a fabulous opportunity to join the Balenciaga adventure and to actively contribute to the development of the business in a global Luxury Group that offers endless possibilities to learn and grow.Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us 

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.

While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful. 

Since October 2015, Demna has designed both men’s and women’s collections as the artistic director.

The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

We are currently seeking a Buying Manager E-Business who will report to the E-Business Director.

Your opportunity The position lies within the E-Commerce Team and is based in the Balenciaga headquarters in Paris. As part of the E-Commerce Content Department, you will assist the team in coordinating the translation and uploading of descriptive texts for Balenciaga.com product pages. You will have the opportunity to collaborate closely with the regional E-commerce teams for proofreading and checking descriptions.How you will contribute <ul><li>Assist the team in their daily missions – Coordination with translation agency and regions – Upload of excel files in the PIM</li><li>Check and follow-up online analysis, to improve texts, particularly in terms of global alignment of the website, daily online updates.</li><li>Assiduous proofreading of the different product descriptions</li><li>Collaborate in drawing up translation and automation guidelines for the translation agency, with the aim of creating a solid translation memory</li></ul>Who you are?<ul><li>Enrolled in a master’s degree, you are looking for 6 months internship</li><li>Student or graduate in fashion business, styling, literature, or English would be a good profile.</li><li>Excellent writing skills in English.</li><li>At ease with Excel.</li><li>Product and luxury goods knowledge and/or sensitivity.</li><li>At least one experience in the product, luxury or editorial world would be a plus</li><li>At ease with words and writing</li><li>Organized, Rigorous, Curious, Flexible and Pro-active</li><li>Available for a duration of 6 months as part of a paid internship</li></ul>Why work with us? Balenciaga is committed to fostering your professional development within the House and the Kering Group. We encourage our managers to create high-performance teams that strive for excellence. We support each of our employees so that they can express their full potential in a stimulating and fulfilling work environment.Diversity Commitment Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

About us

Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house.

While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful.

Since October 2015, Demna has designed both men’s and women’s collections as the artistic director.

The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.

Balenciaga

Histoire

Demna

Nos engagements

Découvrez les offres d’emploi Balenciaga

BALENCIAGA Associate Store Director | Wynn Las Vegas

BALENCIAGA Sales & Client Advisor with Keys | Yorkdale Shopping Centre

BALENCIAGA – Buying Manager E-Business (F/M)

BALENCIAGA – E-Commerce Copy & Language Service Intern – Octobre 2025 (F/H)