ESSENTIAL DUTIES AND RESPONSIBILITIES

Achieve Store/Individual Sales Target

•    Set individual financial goals for team members

•    Achieve financial objectives proposing action plans and adapting actions to specific situations

Maximize the business potential of the store

•    Build up relationships with outside potential business providers

•    Direct/arrange manpower on the floor during events and/or daily store activities to maximize business opportunities and team-members productivity

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People Management/ Staff Development

•    Consistently coach store staff by providing them with the necessary training and information required to develop their competencies and support their growth

•    Develop staff professional and product knowledge providing relevant updates, sources/publications as well as through developing their network

•    Identify staff training needs and set training and development plans

Uphold respect of company standards and procedures

•    Monitor stock organization, company standards as well as procedures and flow of merchandise

•    Ensure a sense of urgency in the store for immediate reactivity to stock issues

•    Ensure availability of merchandise and services, maintaining inventories

•    Give effective feedback to Merchandising team regarding product collection

Clienteling Development

•    Develop the relationship with top/key customers

•    Develop and execute clienteling actions to both locals and tourists      

•    Implement coaching program to develop SA effectiveness in connection and in after-sales service

•    Manage customers issues/complains

•    Provide to the office the feedbacks from customers on the collection

CANDIDATE PROFILE

•    5 years of solid experience in luxury retail sales with at least 4 years in managerial level

•    Excellent command of Japanese

•    Strong leadership with the ability to coach and motivate staff

•    Excellent people management and interpersonal skills

•    Good understanding of luxury fashion market practices

•    Sensitive to figures and strong business awareness

•    Presentable, energetic and with a drive to success

•    A strong interest and passion for Balenciaga

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling work environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.