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BOUCHERON - Training Manager, China

Boucheron - Fixed Term (Fixed Term)
Shanghai - Mainland China

Design, develop and implement training strategies to achieve training goals, improve brand and product knowledge of retail staffs, ensure excellent execution and maximum post-training impact. This role will report directly to China Retail Director and functionally to APAC Retail Excellence Manager.

Position Name:

Training Manager, China

Location:

Shanghai, China

Position Description:

Design, develop and implement training strategies to achieve training goals, improve brand and product knowledge of retail staffs, ensure excellent execution and maximum post-training impact.

This role will report directly to China Retail Director and functionally to APAC Retail Excellence Manager.

Your main missions would be the following:

  • Localize the yearly training plan according to regional guidelines to fulfill retail team with professional knowledge and execute efficiently to support retail team to achieve the sales target.
  • Deliver New Ambassador Training for new joiners L1 (4 days) & L2 (launch in end of 2022); Novelty Training (J/FJ/HJ) in quality manner as guidelines.
  • Assist Retail Excellence to localize selling/service projects from 2023, work closely with external resources to complete program framework, and participate in delivery for Mainland China market.
  • Collaborate with regional training and local field coach to generate follow up guideline post in-class training.
  • According to the KPI analysis, generate training solutions or other initiatives to support for retail’s improvement and work closely with field coach and store managers in follow-up and assure the implementation.
  • Participate in setting up training budget and make sure the spending effectiveness during execution.
  • Support to proofread training materials as request for specific programs, integrating local language patten and communicative needs. Maintain the existing materials for best usage.
  • Support other local initiatives: Work with Marketing/Communication for projects as knowledge support.
  • Support to the other projects as request, such as in-store trainer program, boutique manager development program, etc.

Who you are:

  • University Degree with fluent written & spoken Mandarin & English
  • 5+ years working experience in Luxury Brands or watch industry with retail training background
  • Strong interpersonal, presentation and coaching skills
  • Proactive, has strong commitment, patient
  • Good logic, good communication skill
  • Coordination ability with different counterparts
  • Team player with a strong collaborative attitude
  • Passionate, Strong ownership
  • Full time
  • Asie
  • Mainland China
Postuler

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