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GUCCI Client Engagement Manager

Gucci - Regular
Central Singapore - Singapore

Job Family Group Description - Communication & Marketing: Gathers jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand. Job Family Description -Marketing: Proposes and presents our brand products in a creative and innovative way. Reinforces bonds with regular clients, engages new clients and demonstrates internationally how we set fashion trends. Sub-Job Family Description - CRM: Understands the tastes and preferences of our clients in order to provide a stellar customer experience. Creates a bond to maintain customer loyalty and brand addiction.

Role & Responsibilities

  • Plan & strategise Client Matching Experiences & Activities for South East Asia
  • Responsible for effective implementation of key strategies & actions to retain & acquire clients in South East Asia
  • Assist in Local & Regional Client Activations and/or Experiences for South East Asia.
  • Driving & managing the implementation of in-store & off-site client engagement activities in the region with direct client facing opportunities.
  • Management of Key Client Projects & Gifting Programmes
  • Collaborate with Market Client Relations Manager in effectively implementing all Client Matching Experiences in each market across South East Asia
  • Facilitate inter-department collaborations to support business performance & various Stakeholders Management.

Pre-requisites/Key Traits & Skills of Candidate:

  • Strong experience in Luxury Retail particularly understanding of CRM.
  • Good understanding of Luxury Client Experience
  • Touch of Luxury Finesse.
  • Experience in working within a Multicultural Environment
  • Multi-tasking & Excellent organisational skills
  • Strong Attention to Details
  • Good Project/Event Management
  • In Tune with Current Luxury Experiences
  • Resourcefulness
  • High Emotional Intelligence
  • Good Communications & Analytical Skills
  • Amicable & empathic personality
  • Positive attitude
  • High Driven & Result Oriented
  • Creative Thinker & Highly adaptable
  • Both an Effective Team Leader & A Player
  • Strong sense of Integrity
  • PowerPoint & Excel skills
  • Full time
  • Asie
  • Singapore

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PUBLIÉE LE 10/09/2019

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