GUCCI Team Manager & Associate Store Manager
Gucci - Regular
Singapore - Singapore
If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.
The position we’re offering is for someone able to let others shine by expressing themselves. Not an ordinary role. You’ll have the opportunity to encourage your team towards success by promoting the philosophy and values of the brand.
The Team Manager & Associate Store Manager will support the Store Manager in the management of the daily operations which include overseeing sales performance of store and individuals, operational issues, efficient inventory management, cost management and client relations. The Team Manager & Associate Store Manager will also ensure adherence of operational standards and regulations, and motivate / coach the team to bring about optimal performance.
RESPONSIBILITIES
SALES AND CLIENT MANAGEMENT
- Support the Store Manager to establish and implement Action Plans to develop sales for each product category and client segment
- Ensure the achievement of business objectives and implementing activities and strategic projects, keeping in constant connection with Corporate functions
- Demonstrate sales leadership by playing an active role on the sales floor
- Ensure the implementation and development of CRM initiatives to develop a clientele network for the store
- Ensure service excellence and client engagement in store
PEOPLE MANAGEMENT
- Support the Store Manager in managing a retail team with the support of Local HR (Recruitment, Coaching, Training)
- Ensure the development of motivation, sense of belonging, and business involvement
MAXIMISE STORE BUSINESS POTENTIAL
- Build and maintain rapport with potential business providers (VIG, Landlords, personal shoppers, etc)
- Support the PR and Consumer Management team in events
- Ensure effective manpower manning in store (MTT)
VISUAL MERCHANDISING MANAGEMENT
- Ensure correct interpretation and implementation of visual guidelines, keeping the retail team up to date about visual issues, and ensuring VM maintenance, through a close cooperation with the Visual Display team
STORE MANAGEMENT
- Ensure an economical and operational effective management of the store, in compliance with internal policies and procedures
- Ensure an adequate integration and optimization between front and back-office, ensuring appropriate store resources coverage, and supervising logistics and stock management
- Ensure maintenance of inventory accuracy, in line with corporate policies and procedures
REQUIREMENTS
- Minimum 3 - 4 years of experiences in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion.
- Well-groomed and driven with strong leadership, analytical and communication skills to manage teams in achieving objectives of all aspects.
- Independent individual with strong decision making skills
- Passionate in growing a career within the luxury fashion industry.
- Full time
- Asie
- Singapore
