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    ALEXANDER MCQUEEN Client Advisor, Livermore Pop-Up Outlet (Opening May 2024)

    Alexander McQueen - Regular
    LIVERMORE - United States of America

    Alexander McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr. Alexander McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

    At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:

    • Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
    • Teamwork – We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.
    • Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
    • Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.  

    How will you contribute?

    We are currently seeking a Client Advisor who will report to the Store Manager of our Livermore Pop-Up Outlet, which is scheduled to be open from May 2024 to March 2026.  

    • Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events, and relevant brand initiative
    • Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
    • Provide excellent service through a continued commitment to our Service
    • Values and Standards 
    • Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
    • Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
    • Comply with all company policies and procedures
    • Maintain an environment where all associates are treated fairly and with dignity and respect

    Salary Range: $20 - $22 per hour

    Required Skills:

    • You will be able to demonstrate the desired Alexander McQueen behaviors 
    • Significant retail sales experience in a customer service-related field; preferably a luxury environment
    • Ability to consistently achieve and exceed sales goals and KPI’s
    • Builds and maintains a loyal client following
    • Has a genuine interest in fashion and follows industry trends/news
    • Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
    • Possesses strong verbal and written communication 
    • Maintains a polished and well-groomed appearance at all time
    • Ability to be mobile on the sales floor for extended periods of time
    • Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis

    Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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