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    03/18/2024

    SAINT LAURENT Operations Manager

    Saint Laurent - Regular
    Singapore - Singapore

    ABOUT SAINT LAURENT Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

    ROLE

    The Operations Manager contributes to the store by ensuring that all BOH and inventory related processes are in compliance with legal, safety and internal requirements.  The role requires the Operations Manager to gather feedback from the Store Director and other parties and assist on implementing best practices which are aligned with the Company’s guidelines.  The Operations Manager must also tailor his / her approach according to each store and the needs of the business.

    MISSION

    • Cycle Count/Stock Take (set up goals with Teams = Zero Discrepancy/Stock Loss)
    • Review each Store’s file at the end of the month, help investigate on unknown discrepancies and forward clear recap + forms for corrections to be validated
    • Follow up on Consignment report monthly with all Sores to ensure all is clear
    • Alternatively check on aftersales cases e.g. KS Tool Reject Cases
    • Communicate and help the Teams for local transfer matters on an ad hoc basis e.g. STS Cancellation and EDI interface
    • Coaching and roll-out of BOH/Stock/IC Processes, techniques and new developments
    • Coordinate & Facilitate BOH organization/capacity
    • Align, improve & optimize BOH processes in accordance with the Retail Excellence Guidelines
    • Communicate with Merchandise Team/ I.C. Team / Bollore / Stores (Stock support, STS, ICT, Request of Stock allocations)
    • Utilise the feedback from each Store Director to assess how the efficiency of the BOH can be optimized
    • Facilitate communication & cooperation between TH stores and within SG HQ needs
    • To implement any specific BOH action plans defined with HQ and SD
    • To address any loss prevention and safety issues that may occur and escalate these to a member of the management team
    • Any reasonable management requests

    PROFILE

    • Significant experience in managing stock, administrative task (5 to 7 years of experience)
    • Successful managerial experience of a team
    • Interpersonal skills, persuasiveness
    • Precision, organizational skills
    • Adaptability, open-mindness, listening abilities, natural curiosity
    • High availability, responsiveness
    • An ability to prioritize tasks according to business needs
    • Strong problem solving skills
    • Proven capacity to multi-task in a fast paced environment
    • Mastering computer skills (word and excel)

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