BOTTEGA VENETA Client Advisor Madrid

We are currently seeking a Client Advisor in part time who will report to the Store Manager as part of our dynamic team for a fixed-term contract.

Your opportunity

Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.

How you will contribute

• Finalize sales targets achievements in line with company strategy

• Use effective selling techniques to maximize the business potential of the stores

• Contribute to build team working sharing information and best practices

• Collect and update customer information to ensure an efficient use of CRM and Client Book

• Uphold respect of the company standards and procedures

• Keep stock info updated and follow store-to- store transfer request procedures

• Cultivate customer relationships

• Deliver excellence in customer service in alignment with the company standards

Who you are

• Excellent customer and service attitude and high flexibility to adapt to several types of Customers

• Sales experience preferably in fashion & luxury contexts

• Excellent communication and empathic skills                  

• Commercial results orientation

• Good team player

• Multitasking, flexible

• Capacity to work in a fast moving, dynamic and stressing environment

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.