GUCCI: Store Administrator, Harrods

MISSION:

• Analysis of store operational performance data. This will require the use of POS

•  Prepare reports to stores

• Manage the store End of day process.

• Processing inventory and central cash management transactions as part of the store error handling and performance monitoring process.  

• Coordinating staff uniform of five stores 

• Update and facilitate dry cleaning folder + Email to Director with monthly updates 

• Update Manager's monthly rota 

• Supports BOH with Negatives or wrong SKU/ open reservation

• Finance investigation and balancing book next day 

• Using audit as point of reference for policing team on daily procedures…(work with managers) weekly report to director)

• Petty cash (print receipts and attached forms + update file + prepare bags with money)  

• Update files such as Dry cleaning or Business cards with new starters info 

• Set up devices for new staff / track and record when staff leave

• Point of connection between teams and Kering connect

• Double check with SM’s Oversee and chase all outstanding stock loans daily / coordinate with Private shopping

• Oversee reconciliation of daily discrepancies and liaise with Store Managers and Store Director

• Assist Store Managers with stock loan files

• Liase with finance team (shared services) and SM’s

• Health and safety support with managers.

• Support Director with analyzing business in terms of graphs, presentations, info gathering, etc.

About You:

• Experience of Retail EPOS and Inventory Solutions 

• Conversant in basic PC skills particularly Access, Excel, PP and Word critical.

• Capable of creating action reports for retail management.

• Good communication and strong interpersonal skills with the ability to engage store management.

• Self-motivated and can prove has worked as part of a dynamic team.

• Strong attention to detail and sound analytical skills an absolute 

• Strong organizational skills and problem solving

• Able to work in a team and alone, as required.

• technological proficiency. setting up people's phone accounts, etc.

• customer service skills