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 | Kering

Kering’s Fashion and Leather Goods Houses – Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen and Brioni – are renowned worldwide for their exceptional craftsmanship and distinctive creativity and character.

At the Houses Jewelry brands – Boucheron, Pomellato, DoDo and Qeelin – unique personalities are united with traditions of excellence thanks to the skills and creativity of their artisans.

We are looking for people with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. 
Explore our job opportunities and join the world’s most influential luxury Group.

About Gucci
Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail.
Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.

How you will contribute<ul><li>Support in managing the development and launch of 360-degree marketing projects within the Travel Retail EMEA channel, in accordance with marketing, communication guidelines and ensuring alignment with commercial priorities and Net Sales targets.</li><li>In collaboration with the relevant Sales Manager, negotiate annual marketing marketing and sales plans with Travel Retail EMEA channel clients and ensure the effective implementation of the agreed plans within the assigned budget while monitoring performance against commercial KPIs.</li><li>Ensure proper monitoring and accounting of the BTL budget.</li><li>Regularly visit key points of sale to verify the effectiveness of the assortment strategy, analyzing sell-out trends and category performance ​deliver training sessions to store staff, and discuss potential improvement actions with clients to maximize sell-out.</li><li>Actively support the development and execution of global/local sales campaigns and trade fairs.</li><li>Support in preparing internal and external briefings, presentations, visibility reports, sell-out reports, and budget tracking.</li><li>Oversee the production and installation of materials for seasonal or permanent promotional activities, coordinating various stakeholders: internal marketing and communication teams, external agencies and contractors, and client contacts.</li><li>Contribute to the development of a multichannel strategy for clients within the assigned scope supporting the identification of new business opportunities and growth areas within the channel.</li><li>Actively support the creation of innovative Trade Marketing tools to maximize brand performance based on channel needs.</li><li>Ensure the implementation of all visual updates and POP materials within the point of sale, in compliance with brand guidelines.</li><li>Collaborate with Demand Planning and Sales Channel Operations teams to ensure the highest possible service level, stock availability and proper order fulfillment timelines.</li><li>Support the Sales team in monitoring order flow, ensuring consistency between activation plans and product availability.</li></ul>Who you are<ul><li>Master’s degree in marketing, Management, Economics, or a related field</li><li>2/3 years of experience in a similar role within a dynamic and fast-moving industry</li><li>Advanced proficiency in Excel and PowerPoint</li><li>Fluency in English and Italian is mandatory</li><li>Willingness to travel</li><li>Dynamic, proactive, and flexible, with a natural curiosity and commitment to teamwork</li><li>Strong organizational and analytical skills, with the ability to adapt to evolving business needs</li></ul>Why work with us?This is a fabulous opportunity to join the Kering Eyewear adventure and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering, and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

About us

Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide.

ROLEAu sein d&#39;un des services Collection Merchandising , vous serez en charge de nombreuses missions diverses et variées et assisterez les chefs de produits ainsi que le responsable du service au quotidien :Nous avons notamment des stages à pourvoir en dans les services Collection Merchandising Maroquinerie (Homme et Femme), RTW Homme et Femme), Shoes Homme, et Bijoux.MISSION<ul><li>Participation à l’élaboration des collections</li><li>Préparation des réunions de développement</li><li>Aide à la création du catalogue de vente et aux différents outils de vente showroom (book de vente, book matière, collection file…)</li><li>Gestion des croquis et des informations catalogue pendant la période de développement et de showroom</li><li>Gestion des prototypes (inventaire, photos, corrections…) dès leur réception et pendant toute la durée du showroom</li><li>Participation à la création et à la rédaction des analyses pendant les périodes de showroom (analyses sell-in, best sellers, KPI et efficacités SKUs) ainsi qu’aux bilans de fin de showroom (analyses quantitatives et qualitatives des résultats de collection)</li><li>Analyse de la performance hebdomadaire et mensuelles de votre catégorie de produits : suivi détaillé des ventes mondiales et régionales en sell out</li><li>Assurer un suivi permanent de la concurrence (offre, positionnement prix, campagne, défilé, etc.)</li></ul>Rejoindre la Maison Saint Laurent c’est : <ul><li>Intégrer une Maison de luxe ancrée dans son époque et incarnant l’esprit libre de la culture contemporaine, tout en restant fidèle à son héritage et son ADN</li><li>Participer à la croissance de la Maison et cultiver son savoir-faire de la mode</li><li>Faire partie d’un Groupe de luxe international offrant de nombreuses opportunités professionnelles</li></ul>PROFIL<ul><li> Issu(e) d’une formation type école de commerce / Master spécialisé Mode</li><li>Une première expérience dans le luxe et une sensibilité produit est requise</li><li>La maitrise de l’anglais courant est indispensable et l’Italien est un plus</li><li>Vous êtes doté d’une certaine aisance avec les données chiffrées</li><li>La parfaite maitrise du pack office (particulièrement d’Excel) est requise</li><li>Bon relationnel, fort esprit d’équipe, sens de l&#39;organisation, flexibilité, dynamisme et persévérance</li></ul>Ces stages sont basés à Paris 7ème est à pouvoir à partir de Juillet 2026 pour une durée de six mois.Saint Laurent s&#39;engage à créer une main-d&#39;oeuvre diversifiée. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, croyances religieuses et orientation sexuelle - enrichit le lieu de travail. Cela ouvre des opportunités aux personnes d&#39;exprimer leurs talents, à la fois individuellement et collectivement, et cela contribue à renforcer notre capacité d&#39;adaptation à un monde en mutation. En tant qu&#39;employeur de l&#39;égalité des chances, nous accueillons et considérons les candidatures de tous les candidats qualifiés, indépendamment de leurs antécédents.

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. 
Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

<h2>Description de l&#39;emploi</h2><div></div><div><div><div><div><div><div><div><div><div>En collaboration avec l’équipe Collection Merchandising Eyewear &amp; Jewelry, vous assistez au quotidien dans différentes missions :Produits / Collection •    Réalisation d’études de la concurrence, de positionnement prix et de suivi des tendances, •    Construction et mise à jour des outils de suivi de la collection  Show-Room •    Suivi et mise à jour des outils de vente, •    Support opérationnel pendant l’installation du showroom •    Gestion des samples •    Participation au briefing de collection.   Analyses •    Suivi et analyse des ventes post showroom (Sell-in) •    Analyses ad-hoc de suivi de collection. Vous êtes •    De formation universitaire, école de commerce, vous disposez d’une forte sensibilité produit et d’une solide culture mode, vous avez une première expérience réussie dans une maison de mode (stage de 6 mois minimum). •    Vous êtes organisé, curieux et rigoureux, et disposez également d’un très bon sens du détail. •    Flexible et autonome, vous faites preuve d’une grande capacité d’analyse et de suivi des projets. •    A l&#39;aise avec le Pack Office, notamment Powerpoint et Excel (TCD, rechercheV,…). •    Bilingue Anglais, l&#39;italien est un plus. Pourquoi nous rejoindre  Vous rejoignez une équipe en pleine croissance avec de multiples projets à venir, au sein d’un environnement mouvant d’un grand groupe. Balenciaga s’engage à favoriser votre développement professionnel au sein de la Maison et du groupe Kering.  Nous encourageons nos managers à créer des équipes performantes qui ont le souci de l’excellence.  Nous accompagnons chacun de nos collaborateurs pour qu’ils expriment tout leur potentiel dans un environnement de travail stimulant et épanouissant. Engagement pour la Diversité  Balenciaga s’engage en faveur de la diversité au sein de ses équipes. Nous croyons que la diversité sous toutes ses formes - genre, âge, nationalité, culture, handicap, croyance religieuse, orientation sexuelle… - enrichit le lieu de travail et l’expérience de nos clients. Résolument pour l’égalité des chances, nous accueillons toutes les candidatures et sélectionnons nos talents sur la base des compétences recherchées et des valeurs de notre marque. Notre objectif est de vous accompagner vers la réussite. Dans le cadre de notre processus de recrutement, nous échangerons avec vous sur la meilleure manière d’exceller dans notre Maison. </div></div></div></div></div></div></div></div></div>

A propos de nous

Fondée par Cristóbal Balenciaga en 1917 en Espagne, et établie à Paris en 1937, la Maison Balenciaga a redéfini la haute couture moderne à travers ses nombreuses innovations en matière de forme et de technique.
 
Aujourd’hui, La Maison perpétue la vision de son fondateur à travers des collections audacieuses, incluant le prêt-à-porter féminin et masculin, les accessoires, ainsi que les objets d’art. Son engagement sans précédent dans le digital et la responsabilité sociale et environnementale, ses innovations dans la recherche des matières, maintiennent la marque au premier plan de la modernité.
 
En 2021, la 50ème collection de couture de Balenciaga, la première depuis le départ de son fondateur en 1968, a réintroduit un standard d’élégance avant-gardiste.
 
D’octobre 2015 à juillet 2025, Demna a signé les collections Homme et Femme en tant que Directeur Artistique.
 
En juillet 2025, Pierpaolo Piccioli a été nommé Directeur créatif de Balenciaga.

Au sein de l’équipe FP&amp;A – Financial Planning and Analysis, vous aurez pour principale mission d’assurer une remontée qualitative des données financières dans l’outil de consolidation, pour les entités comprises dans votre périmètre et selon les normes comptables IFRS. Vous serez également responsable du suivi budgétaire, en lien avec les contrôleurs des maisons.Comment vous allez contribuerRemontée des liasses :- Porter un regard critique sur la qualité des comptes- Mettre en évidence les anomalies et effectuer les corrections nécessaires- Assurer un rendu conforme aux normes comptables dans les délais imposés- Fournir des analyses de qualité aux contrôleurs des maisons- Identifier les zones d’amélioration du processus et mener des actions correctivesSuivi budgétaire :- Garantir la fiabilité des données dans l’outil budgétaire- Effectuer le suivi des écarts budget / réalisé- Accompagner les contrôleurs des maisons dans l’analyse des divergencesQui êtes-vous-Vous êtes issu(e) d’un Bac &#43;5 en comptabilité-gestion (CCA / DSCG), finance ou domaine connexe-Vous avez une première expérience soit en cabinet d’audit et/ou expertise comptable, soit dans un environnement international. Une expérience de travail en Centre de Services Partagés serait un plus- Vous avez une bonne capacité d’analyse des processus et flux comptables.-Vous savez vous adapter au sein d’une équipe en pleine évolution, et êtes capable de comprendre et participer à la création et à l’évolution des procédures en place-Vous avez l’habitude de travailler dans des délais courts et de respecter les deadlines-Vous avez la maîtrise d’un ERP (idéalement SAP), d’un logiciel de consolidation (idéalement HFM) et vous avez des compétences solides sur la suite Office, notamment Excel-Un bon niveau de français et d’anglais sont requis, à l’oral et à l’écrit. Une autre langue européenne serait un plus.

Groupe de luxe mondial né d’une histoire familiale et entrepreneuriale, Kering réunit un ensemble de Maisons reconnues pour leur créativité en matière de couture et de prêt-à-porter, de maroquinerie, de joaillerie, de lunetterie et de beauté : Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, ainsi que Kering Eyewear et Kering Beauté. Inspirées par leur histoire et par leur patrimoine, les Maisons du Groupe conçoivent et façonnent des produits et des expériences d'exception qui reflètent l’engagement de Kering pour l’excellence, le développement durable et la culture. Cette vision s’incarne dans la signature du Groupe : Creativity is our Legacy. Comptant 47 000 collaborateurs, Kering a réalisé un chiffre d’affaires de 17,2 milliards d’euros en 2024.

About usA global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow&#39;s Luxury in a sustainable and responsible way.Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity, and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity. We’re currently seeking an internship in Client Development and insights who will report to the WW Client Experience and Engagement Senior Manager as part of our dynamic team in Sesto FiorentinoYour opportunityAs a Client Development and Insights Intern, you will support the Omnichannel team to enhance our client engagement strategy and contribute to revenue growth. You will gain hands on experience in client profiling, in analyzing customer data, measuring campaign performance, and developing actionable insights to drive loyalty and engagement. You will also be involved in the organization and implementation of client experiences in store and during Factory visits. This is an exciting opportunity to contribute to the evolution of a luxury heritage brand through data-driven decision-making.How you will contributeKey Responsibilities:<ul><li>Support the analysis of CRM campaigns and customer journeys across all touchpoints.</li><li>Assist in customer segmentation and profiling using demographic, behavioral, and transactional data. Prepare monthly dashboards to monitor main client KPIs.</li><li>Conduct deep-dive analyses to identify growth opportunities in customer acquisition, retention, and re-engagement.</li><li>Contribute in developing tools and client engagement content to develop the in store client experience.</li><li>Support the senior manager with the implementation of in-store event formats, factory visits and client experiences in and around Florence.  </li></ul>Who you are<ul><li>Pursuing or recently completed a degree in Marketing, Statistics, Economics, Data Science, or a related field.</li><li>Strong interest in luxury retail, customer experience, and brand loyalty as well as luxury goods, design or home décor.</li><li>Strong analytical skills with attention to detail.</li><li>Proficiency in Excel or Google Sheets;</li><li>Familiarity with CRM tools (Salesforce Marketing Cloud, HubSpot, or similar) is advantageous.</li><li>Strong organizational and communication skills, with the ability to synthesize data into clear insights.</li><li>Fluent in English and ideally in Italian.</li></ul>What We Offer<ul><li>Immersive experience in a luxury heritage brand undergoing digital transformation.</li><li>Opportunity to collaborate with international teams in marketing, digital, and retail.</li><li>Exposure to real-world marketing data, tools, and strategic projects as well as being involved in B2C client activations and experiences.</li><li>A dynamic and creative work environment</li></ul>Why work with us?This is a fabulous opportunity to join the Kering adventure and and to actively contribute to the development of the business by becoming part of a thriving team in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Nous sommes actuellement à la recherche d&#39;un(e) Client Advisor pour notre point de vente du Bon Marché.En tant qu&#39;Ambassadeur de notre Marque, votre mission sera d&#39;apporter au client une expérience et un service unique dont il se souviendra.Votre mission sera de saisir toutes les opportunités afin d’accroître le chiffre d’affaire en harmonie avec la philosophie luxe de Bottega Veneta.Votre contribution<ul><li>Réussir les objectifs de vente en accord avec la stratégie de l’entreprise et utiliser les techniques de vente afin de maximiser la performance</li><li>Partager les « best practices » afin de construire une cohésion d’équipe harmonieuse</li><li>Délivrer un service client d’excellence et cultiver la relation client à l’aide d’un service après-vente efficace</li><li>Régulièrement collecter et mettre à jour les informations client pour le CRM et le Client Book</li><li>S’assurer que les informations liées au stock sont à jours et effectuer les demandes de transfert correctement</li><li>S&#39;assurer du respect des processus en lien avec les guidelines de la Marque</li><li>Incarner les valeurs du service de notre Marque à chaque instant</li></ul>Qui êtes-vous <ul><li>Vous êtes capable de construire des relations fructueuses sur le long terme avec tous types de clients à travers  le monde</li><li>Vous êtes un /une Client Advisor confirmé(e) idéalement avec des expériences dans l’univers du luxe et vous avez une sensibilité pour l&#39;univers du Prêt-à-Porter</li><li>Vous êtes un /une excellent(e) communicant(e)</li><li>Vous êtes force de proposition sur les performances commerciales</li><li>Vous êtes capable d&#39;effectuer des ventes croisées avec tous les univers de catégorie de produit</li><li>Vous êtes polyvalent, avec le goût du challenge</li><li>Vous maîtrisez le Français et l’Anglais</li></ul>

Individualité, innovation et savoir-faire : telle est la philosophie de Bottega Veneta depuis sa création en 1966 à Vicence. 

Ancrée dans la culture italienne, la Maison maintient un regard résolument global et place la créativité au cœur de son univers.

Une Maison inclusive aux produits exclusifs, Bottega Veneta est autant une émotion qu’une esthétique singulière

Intitulé du poste : Contrôleur qualitéDescriptif du poste : Rattaché au Responsable du Contrôle Qualité, le contrôleur qualité est le garant de la qualité des pièces du stock central de Boucheron.Vos missions principales seront les suivantes :Contrôle des produits (joaillerie et haute joaillerie)<ul><li>Contrôle intégral pièce à pièce et identification des défauts</li><li>Communication avec les fournisseurs</li><li>Gestion des retours fournisseurs des pièces non conformes</li><li>Gestion informatique des flux, gestion documentaire et archivage</li><li>Déplacements ponctuels pour des contrôles produits sur site fournisseur</li></ul>Gestion des réparations des pièces de stock<ul><li>Préparation des envois, contrôle des retours, saisie informatique, gestion documentaire</li><li>Contacts fournisseurs, suivi et information des services concernés</li></ul>Gestion de la garantie métal<ul><li>Poinçonnage</li><li>Gestion des tests légaux</li></ul>Participation à divers dossiers<ul><li>Participation à l’élaboration des procédures qualité</li><li>Aide à la validation des nouveautés produits</li><li>Participation aux activités ponctuelles du stock central : inventaires, etc.</li></ul>Compétences et profil : <ul><li>Connaissances technique joaillière</li><li>Aptitude aux tâches méticuleuses, requérant concentration et rigueur</li><li>Dextérité manuelle et acuité visuelle</li><li>Rigueur, capacité de concentration, précision, honnêteté et discrétion</li><li>Bonne expression orale et écrite</li><li>Forte sensibilité produit et métier, implication et dynamisme</li><li>Maîtrise des outils informatiques (word, excel à minima) et ayant idéalement déjà pratiqué un ERP</li><li>Formation Bac&#43;2 minimum de préférence</li><li>Compréhension de l’anglais est un plus</li><li>&#43;3 ans d’expérience</li></ul>Nous croyons en la richesse des perspectives et des origines. Nous créons pour et avec cette diversité, et recrutons sans considération de genre, d’âge, de nationalité, de culture, de handicap, de croyances religieuses ou d’orientation sexuelle. La parité et l&#39;égalité des chances sont nos priorités.Nous œuvrons pour créer ensemble un environnement authentique, qui soutient le bien-être physique et émotionnel de chaque employé, où chacun a la liberté de réaliser pleinement son potentiel.

Créée par Frédéric Boucheron en 1858, la Maison Boucheron s’est construite à travers quatre générations de descendants directs. Créateur visionnaire et premier des grands joailliers contemporains à ouvrir une boutique sur la place Vendôme, Boucheron incarne aujourd’hui encore l’excellence en Joaillerie, Haute Joaillerie et Horlogerie. Le style Boucheron, libre et audacieux, ne cesse d’inventer les classiques de demain.

Your opportunityWe are currently looking for a Client Advisor who will report to the Boutique Manager as a part of our team based in Forte dei Marmi.How you will contributeThe candidate will manage client relations and identify customer needs, in order to ensure that each customer receives an excellent and professional service throughout. The ideal candidate will act as a brand ambassador, will develop and recruit clients and will spread the values and the philosophy of our brand, with the aim of maximizing sales.Who you are<ul><li>Strong communication skills and Interpersonal sensitivity</li><li>Excellent negotiation skills</li><li>Strong focus on customer needs and satisfaction</li><li>Uphold high ethical standards in all interactions</li><li>Entrepreneurial, innovative and proactive approach</li><li>Positive attitude, enthusiastic and team oriented; well-integrated in the social environment</li><li>Ability to build and maintain professional relationships</li><li>Fluent in English and Italian; Knowledge of any other language is greatly appreciated</li><li>Good knowledge of MS Office and Outlook is also required</li></ul>Why work with us?This is a fantastic opportunity to become part of a dynamic team with an unconventional brand that offers possibilities to learn and grow. Talent development is a managerial principle at Pomellato and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Pomellato is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enrich the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

About Us
Pomellato, handcrafted contemporary fine jewellery from Milan. Renowned for its coloured gemstones and its elegant yet unconventional design since 1967. Supporting women and equality. Working towards a more eco-conscious future, Pomellato has now achieved 100% responsible gold purchasing. Established in Milan in 1967 and crafted by the hands of expert goldsmiths, Pomellato stands out for its unique design and colorful gems which through innovative stone cutting and setting techniques have come to define an unmistakable and iconic style. Pomellato is part of Kering, a global luxury group, managing the development of a series of renowned houses in the sectors of fashion, leather goods, jewellery and watches.

ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>To provide the day-to-day retail and store operations support to the Retail Director</li><li>To assist in maintaining store, and closing down store in Southeast Asia</li><li>To follow up the store commercial performances through different sales analysis and productivity reports</li><li>To prepare sales plan and target in collaboration with the Retail Director</li><li>To participate in the annual budgeting process</li><li>To act as a link between the store line team and the inventory control team</li><li>To coordinate with various departments for in-store promotion activities and events</li><li>To provide administrative support to store</li><li>To enhance customer service and lift up guest shopping experience by collaborating with different teams to organize retail training / development programs for store staff to ensure store operation standards</li><li>To update and maintain the CRM data, follow up the store mailing and customer loyalty program according to the customer profile analysis</li><li>To assist in managing positive customer relations and monitoring customer feedback</li><li>To perform other related ad hoc tasks and projects where necessary</li></ul>QUALIFICATIONS<ul><li>Bachelor’s degree in Business Administration or equivalent</li><li>Minimum 3 years’ experience in in retail operations and/or business supports</li><li>A good team player with excellent analytical, presentation and communication skill</li><li>A fast learner, self-motivated, and able to work under pressure</li><li>Well organised, self-initiative, excellent analytical, presentation, and communication skills</li><li>Good PC skills such as MS Office</li></ul>

McQueen is a British luxury fashion house founded by Lee Alexander McQueen in 1992. In 2001, the house joined the Kering Group and, since December 2023, is under the creative direction of Seán McGirr.

McQueen is distinctive for an expression of individuality, subversive strength and raw power. With a design studio and atelier based in London, the house is known for uncompromising quality and creative vision.

At McQueen, we live and breathe a culture defined by our Key Behaviours:
• Empowerment – We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.
• Teamwork – We put an emphasis on teamwork; this means working together as a collective to achieve shared goals.
• Respect – We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.
• Kindness – We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.

<ul><li>Assist line manager to develop &amp; implement the overall retail excellence initiative in Mainland China, special projects, operating plan and budget.</li><li>Implement retail excellence standard in accordance with brand guidelines to ensure consistency with overall image and service standard of the brand.</li><li>Develop and oversee the implementation of customer centric initiatives designed to drive growth, profitability and customer satisfaction.</li><li>Analyze all relevant KPIs and implement all necessary actions with the aim of elevating the client engagement and boost sales performance. Ensure that the training material and tools are well developed and updated to be in place to cope with the retail needs.</li><li>Responsible for training course facilitation and conduct the follow-up accordingly to ensure the learning loop.</li><li>Lead the implementation of retail digital tools in sales and clienteling, and to ensure its full utility.</li><li>Ensure induction sessions for all new hires (retail and office) are planned and completed on time in full. </li><li>Being analytical and partner with retail team to take solid action plan in achieving sales objectives.</li><li>Using knowledge of business metrics and in partnership with retail team, identify training needs and create agile training in line with development process (as required)</li><li>Proactively gain and share knowledge of competitor brands (brand, product and services)</li><li>Lead in administration role for training team. Payment proceeding, training logistics arrangement and etc.</li><li>Support CRM event in presentation &amp; client engagement to well showcase the brand image.</li></ul>

Job Family Group Description - Sales:
This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description - Retail Excellence & Training:
Ensures all sales activities are conducted to the highest standards and that all staff are sufficiently trained to obtain long-term success and to meet sales targets.

Speciality Description - Product/Retail Training:
Develops employees’ skills through creating and/or conducting training sessions that may be focused on products or on specific retail/sales skills, as appropriate.

Kering Beauté, a Kering Group entity created in February 2023, is building a new area of expertise within Kering to ensure its Brands can fulfill their potential in the Beauty category which is a natural extension of their universe. Kering Beauté teams develop this new expertise for a portfolio of powerful Houses such as Bottega Veneta, Balenciaga, Alexander McQueen, Pomellato and Qeelin. Our purpose is to create value for the Group and its Houses, drawing on each of their unique identity in a way that is fully consistent with their strategy and market positioning, putting innovation and creativity at the core while crafting tomorrow’s Luxury Beauty in a sustainable and responsible way.As International Marketing Development Intern, you are at the heart of creating concepts, starting with a blank piece of paper, imagining the next launches of innovative products and services that respond best to our consumers needs, while being the guardian of the brands’ DNA. You are also responsible for the analysis of the brands’ performance, competitors’ activities and a partner in crime for the different markets all over the world. How you will contribute Your main responsibilities will include: • Market analysis and competition benchmark:- Conduct both quantitative and qualitative performance analysis- Conduct competition, consumer needs and Beauty market trends analysis• Product Development:- Creative Development (press/media, packaging brief, formulas, naming, claims, concepts...), participate to creative workshops- Project follow up: formulas evaluation, lab samples, mockups- Activation tools development: 360 Editorial design (from creative brief to operational execution), marketing presentation, product specifications, merchandising briefs...• Participate to strategic presentations and innovation plans : presentations, mock ups, videos… Who you are - A Master student - able to provide an internship agreement of 6 months issued by your school - Fluent in English - A Creative Entrepreneur: courageous and adventurous. Every single day, you spot opportunities to shake things up and change the world for the better. - People oriented, team player and agile - Respectful, you treat everyone the same no matter who they are - Willing to handle strategic direction whilst maintaining a hands-on approach - A Critical thinker with strong decision-making abilities Why work with us? You would like to join a “start-up” business unit within an agile team, make a difference and participate in the creation of a new area of expertise in a challenging and ambitious market context, where your inputs will be highly valued? Join our teams! Kering Beauté is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Family Group Description - Communication & Marketing:
Gathers jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand. 

Job Family Description -Marketing & Communication Management / Generalist:
Leads and contributes to all marketing and communication activities. Guides and supports decision-making on brand image and messages to our customers, employees and other external bodies.

岗位任务  销售顾问向门店经理汇报工作;他/她执行销售和定制化客户服务&#xff0c;并将个人和店铺目标和KPI***化。销售顾问是重要的品牌大使。他/她向客户提供独特而非凡的奢侈品体验&#xff0c;热情地引导客户了解品牌&#xff0c;维系积极长久的客户关系。  ROLE MISSION  The Sales Advisor reports to the Store Manager; he/she carries out sales and clienteling actions in order to maximize individual and store target and KPIs. The Sales Advisor is a key ambassador of the Brand. He/She provides a distinctive and extraordinary luxury experience, passionately guiding the client across the Brand, nurturing a long term loyal relationship.    你的职责:   - 通过完成店铺经理设定的目标&#xff0c;为团队工作做出贡献   - 至始至终与客户建立和发展积极的关系   - 客户关系拓展和客户粘性管理   - 有效利用客户手册来培养现有客户与潜在客户的关系   - 建立和培养人脉圈&#xff0c;以扩大潜在客户基础   - 收集市场信息: 新趋势、事件、竞争对手的活动和产品   - 有效地与店内和公司内的同事进行互动和协作   - 根据公司标准和指导方针执行库存程序   - 尊重Brioni的准则、职责和流程&#xff0c;及时分享可能出现的问题和风险  YOUR RESPONSIBILITIES:  -   Contributes to the teamwork by the accomplishment of the goals set by the Store Manager  -   Creates and develops a positive relationship with the customers, from the *** contact to the farewell  -   Meet and exceed CRM and retention goals  -   Effectively utilizes the Client Book to nurture the relationship with the existing and potential customers  -   Creates and cultivates a network of contacts to expand potential customer base   -   Gathers information about the market: new trends, events, competitors’ activities and products  -   Effectively interacts and collaborates with colleagues in the store and in the company at large  -   Implements stock procedures according to company standards and guidelines  -   Respects Brioni standards, roles and procedures, promptly sharing possible issues and risks  岗位要求   - 有销售工作经验   - 英语良好&#xff0c;会第二语言者优先   - 能够长时间在销售现场工作   - 每月至少有2个周六和2个周日的工作时间&#xff0c;包括如需年度盘点期间和假期期间   - 具备良好的倾听和沟通能力   - 能灵活工作在多元文化环境中   - 具备人脉协作能力和积极主动性   - 具备自我发展态度   - 具备主人翁意识  REQUIREMENTS  -   Experience in a sales position   -   Fluent in English, a second language is a plus  -   Ability to be mobile on the sales floor for extended periods of time   -   Availability to work a minimum of 2 Saturdays and 2 Sundays per month, annual inventory, and holiday season  -   Listening and communication skills  -   Flexibility to work in a multicultural context  -   Networking and proactivity  -   Self-development attitude  -   Sense of ownership

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

Houses

Couture and Leather Goods

Jewelry

Ginori 1735

Kering Eyewear

Kering Beauté

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