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E-Commerce Operations Coordinator

Kering - Regular
SECAUCUS - United States of America

A global Luxury group, Kering manages the development of a series of renowned Maisons in Fashion, Leather Goods, Jewelry and Watches: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ulysse Nardin, Girard-Perregaux, as well as Kering Eyewear. By placing creativity at the heart of its strategy, Kering enables its Maisons to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination.”

Your Opportunity

As the E-Commerce Operations Coordinator, you will be responsible for fulfillment and return activities to ensure and support efficient operations in our Distribution Center located in Wayne, New Jersey. 

How you will contribute

  • Manage daily requests from Kering brand Client Services teams such as order status, return processing and inspections
  • Ensure clear and continuous communications to brand Client Services
  • Analyze reports and advise on statuses of orders and identify operational solutions
  • Maintain and update reports necessary for the E-commerce Operations team
  • Work closely with the 3PL to ensure timely processing of e-commerce orders and returns

Who you are

  • 1-2 years’ experience in E-commerce Operations
  • Strong customer orientation and sensitiveness to the world of luxury products
  • Good organizational skills
  • Strong attention to detail and accuracy
  • Dynamic, proactive, self-starter
  • Ability to work as a team player
  • Good knowledge of MS Office/Excel
  • English required, Spanish a plus
  • Full time
  • North America
  • United States of America
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