BALENCIAGA Department Manager
Balenciaga - Regular
Macau SAR - Macau SAR
Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising standards and was referred to as "the master of us all" by Christian Dior and as “The Couturier of the Couturiers” by Gabrielle Chanel. The ultra-modern shapes were trademarks of the house. While the brand’s identity is firmly rooted in its highly conceptual prêt-à-porter collections, its leather goods, footwear, and accessories experience worldwide success as well. Among the archetypal products of the House are its handbag collections. A new focus on the development of Balenciaga ready-to-wear collections for men was quickly established as highly successful. Since October 2015, Demna has designed both men’s and women’s collections as the artistic director. The Balenciaga House, part of the Kering group since 2001, is one of the most influential names in fashion.
We are currently seeking a Department Manager who will report to the Store Manager.
Your Opportunity
Your Opportunity
You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.
How you will contribute
Implement action plans defined with the HQ and Store Manager and ensure follow-up
Communicate high quality relevant feedback and reporting to Store Manager
Create and maintain a positive and motivating work environment
Motivate and challenge store management and store team on a regular basis
Partner with the Store Manager to recruit, train and develop your team
Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally
Ensure Balenciaga Signature and Client experience are executed and consistent over time
Assure the recruitment, development and retention of clients, from beginners to VICs
Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization
Execute team planning on a weekly and monthly basis and summit it the Store Manager
Challenge current processes to ensure efficiency and effectiveness in your department
Who you are
Diploma and above in any discipline with at least 6 years relevant experience in luxury retail industry which 3 years at managerial level
Inclusive leadership style and excellent organizational skills
Adaptable, persuasive, responsible, open-minded and dynamic team player
Willingness of learning and improving in a new work environment
Product and Fashion sensitivity
Excellent people management, customer service and interpersonal skill
Good command of both spoken and written English and Chinese
Good PC skills such as MS Office and other digital tools
Why work with us?
This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.
Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Diversity Commitment
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.
- Full time
- Asia
- Macau SAR
