03/11/2024
Head of Client Engagement and Events (GUCCI)
Gucci - Fixed Term (Fixed Term)
Shanghai - Mainland China
Job Family Group Description - Communication & Marketing:
Gathers jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand.
Job Family Description -Marketing:
Proposes and presents our brand products in a creative and innovative way. Reinforces bonds with regular clients, engages new clients and demonstrates internationally how we set fashion trends.
Sub-Job Family Description - CRM:
Understands the tastes and preferences of our clients in order to provide a stellar customer experience. Creates a bond to maintain customer loyalty and brand addiction.
Head of Client Engagement and Events is a pivotal position within Gucci, accountable for all day-to-day Clienteling activities and animations, aiming to accelerate the brand’s engagement with clients and nourishing the relationship with clients solidly at store / field level by close working with District Clienteling Managers. Meanwhile, this position will lead event team to pillar support business strategic direction, Fashion/volume, Timeless/High AUR, Men.